Rev: October 4, 2014 1 of 3

General Requirements www.barksandrecboarding.com 704-662-3477

Health: All guests must be spayed or neutered once they reach 6 months of age. All guests must be in good health, be flea and
worm free, and not have any condition that places any other dog or human at risk.
Age: All guests must be at least 4 months in age and must have received all required rounds of puppy shots.
Breed: Due to current insurance restrictions, any dog of a bully breed cannot be accepted for socialization. This includes bully
breed mixes. Bully breed dogs (according to our insurance carrier) include (but is not limited to) the American Staffordshire
Terrier, the Staffordshire Bull Terrier, the American Pit Bull Terrier, and any other dog that has the substantial physical
characteristics and/or appearance of those breeds. Sorry - we don't take pit bulls or pit bull mixes no matter how
awesome they are.
Behavior: All guests must be non-aggressive and not excessively food or toy protective. Additionally, we reserve the right to turn
away dogs for excessive barking, or any other reason should we feel it is necessary for the comfort and/or safety of our other
guests or staff.
Vaccinations: All guests must be up to date on the following required vaccinations:
DHLPP (Distemper, Parvo)
Rabies
Bordetella (kennel cough) required every 6 months
Please note: There is NO such thing as a 6 month bordetella vaccine. We require the ANNUAL vaccine for bordetella every six months. Please keep in
mind that the "due date" on veterinary documentation is often the date after one year, not 6 months. For that reason it may not appear to be "due" on
your "reminders" form from your vet. (For safety information regarding the bordetella every six months, please contact your vet.)

Other Requirements:
Must have had a negative fecal (for internal parasites) within the previous 12 months.
Must be on an approved flea and parasite (including heartworm) program per vet recommendations.
Fleas: Please note - Dogs who present with signs of fleas will be treated with Capstar and charged $50 per dog. We also
reserve the right to refuse to take your dog if he/she presents with fleas. Please keep in mind that we do not knowingly accept
dogs that are not on a flea preventative medication.
**If there is a medical reason why your dog may not be taking flea or heartworm preventative medication, we will require an explanation from
your vet and certification from your vet that your dog is flea and/or heartworm free. Dogs with fleas may not be permitted to stay.

Food: All food must be in airtight containers or ziplock bags. We cannot accept large bags of dog food in their original
packaging. We do not accept any bag, box, cooler, etc. that is not airtight. It is prohibited by law. If you do not provide
food in acceptable (airtight) packaging, we will not be able to accept your food, and will charge you $3.50 per day to feed your
dog.
Charge for Food: There is a $3.50 additional charge per day for us to feed your dog if you do not bring food, or do not bring
enough food. Please be sure to bring enough food.
Chew Food: Please do NOT send rawhides, bones, or any other chewable item that may be a choking hazard. We will send
them back with you. We are happy to give your dog digestible treats that you provide.
Toys: You may send a soft toy or two to be kept in the crate with your dog. However, we will not allow any toy that may be a
choking hazard. This includes plastic chew toys, etc.
Pick-Up and Drop-off: There is no pick-up or drop-off outside of our normal office hours. We will not release your dog to
anyone who is not listed on the Pick-Up Approval Form.
Check-In: Checking in and checking out take time. Please plan to spend 5-10 minutes checking your dog in or out. If there are
people in front of you it may be longer. If you are in a hurry, we will make every effort to get you out as quickly as possible.
Rev: October 4, 2014 2 of 3

However, it is very important that we have all the information we need before you leave. Please be kind to our staff. They are
working as quickly as they can.
Application: All required forms must be completed and approved prior to your dogs first visit. All vaccination records must
be sent to us directly from the vet. We will not accept records that do not come directly from the vet.
Evaluation: There is a one day evaluation REQUIRED prior to an overnight stay. Your dog must be dropped off early in the
morning and picked up after 4 pm. Any dog that has not been evaluated and approved for socialization will not be permitted to
board overnight.
Reservations: Reservations are required. A credit card is also required at the time of reservation to hold your reservation, and
will be kept on file until your dog leaves. It will be charged according to our policies, including our cancellation policy. We
recommend that you cancel any reservation in writing via email so that you have a record. ([email protected])
Boarding Rates:
1 night pass - $35 (There is no discount for a second dog for any visit over a holiday.)
1 night pass - 2 dogs, same family-$55 ($35 first dog, $20 second dog) THIS EXCLUDES HOLIDAY VISITS
10 night passes - Ten night passes may be purchased for the price of 9 nights, but must be purchased in advance of a
dog's stay.
Daycare Rates:
1 day pass - $20
1 day pass - 2 dogs, same family, same day - $38
10 day pass - $180
10 day pass - 2 dogs, same family, same day - $342
THE FINE, BUT VERY IMPORTANT, PRINT PLEASE READ!!
Daycare passes may not be used when Barks & Rec is closed for a holiday.
Daycare passes may not be used for overnight boarding or other fees.
Reservations must be made at least 24 hours in advance.
If your daycare dog is still here at 7p, you will be charged for overnight boarding and may pick your dog up during our next
scheduled pick-up time.
We close at 7p and pick-up is NOT available after we close.
On the day of pick-up for your dog boarded overnight, your dog is welcome to spend the day with us. However, a $10 per dog
daycare fee will be charged for any dog picked up later than our AM hours of operation. (After 1 M-F, after 12 on Saturday, and
after 10 on Sunday.)
Any daycare guest not picked up by 7p will be tucked in for the night and charged an overnight boarding fee plus $3.50 per day
for food if necessary. Pick up is NOT available after 7p.
Any overnight guest not picked up by 7p will be tucked in for the night and charged an additional overnight boarding fee plus
$3.50 for food. Pick up is NOT available after 7p.
Please note, if you show up at our door and insist on picking your dog up after hours there will be a $40 per dog charge, in
addition to all other applicable charges, including daycare charges and additional overnight charges. We do apologize, but if we
accommodated all requests for exceptions, we would need to staff our office 24/7.
Please make every effort to drop your dog off as early as possible for an overnight stay so he has a chance to exercise and be
ready to relax for the evening.
Payment: Payment is required in full when your dog(s) is/are dropped off.
Cancellation Policy:
Daycare: Please let us know as much in advance as possible if you need to cancel. If you do not cancel your daycare
reservation at least 24 hours in advance, you will be charged for a full day ($20).
Overnight care (non-holiday): Must be cancelled at least 48 hours prior to scheduled arrival time. If the reservation is
not cancelled 48 hours prior, a $20 per dog cancellation fee will be charged. If you do not cancel your overnight
reservation and do not show, you will be charged for a full night for each dog ($35).
Holidays: A $50 per dog deposit is required to hold a holiday reservation. Cancellations must be made at least 5 days
prior to your scheduled arrival. If the reservation is not cancelled at least 5 days prior to your scheduled check-in date,
you will be charged $50 per dog. If you do not cancel your holiday reservation and do not show, you will be charged for
your original - and full - stay.
Some holidays require minimum stays.
Rev: October 4, 2014 3 of 3

There is no discount for a second dog from the same family for any holiday stay. Holidays include New Years Day,
Easter, Memorial Day, Labor Day, Thanksgiving Day, and Christmas.


Medications: We are happy to administer ORAL medications to your dog free of charge. However, we will not administer any
drug that is not in the original container. In addition, all instructions for administering drugs must be clearly documented in
writing. All prescription medications must clearly show pets name, medication name, strength, and dosage.
We do not give any type of injection, and do not accept diabetic dogs.

Health Conditions: If your dog has a chronic health condition, you must let us know in advance. We will discuss this condition
with you and then let you know if we can, or cannot, safely board your dog. Please note, we reserve the right to refuse any dog
with a chronic health condition. If you wait to tell us until time of drop-off, your dog may not be permitted to stay.
Excessive Bed Soiling: If your dog is not crate trained, or if your dog has chronic diarrhea and soils their bedding/crate, there
will be a $5 per incident charge to clean the bedding/crate. (This does not apply to infrequent accidents.) Additionally, your dog's
health and cleanliness is important to all of us, so if your dog requires a bath due to diarrhea, etc., there will be a $25 bath
charge.
Hours of Operation: At Barks & Rec our only focus is our dogs. We do not have a retail store, and we do not do grooming. For
that reason our front office hours of operation are for drop-off and pick-up only.

Mon - Fri 7:30 to 1 & 4p to 7p - Closed 1 - 4 (Drop-off and pick-up are not available during this time.)
Saturday 8 to 12 & 5p to 7p - Closed 12-5 (Drop-off and pick-up are not available during this time.)
Sunday - 8 to 10 & 5p to 7p Closed 10-5 (Drop-off and pick-up are not available during this time.)
IMPORTANT:
Any daycare guest not picked up by 7p will be tucked in for the night and charged an overnight boarding fee plus $3.50
per day for food if necessary. Pick up is NOT available after 7p.
Any overnight guest not picked up by 7p will be tucked in for the night and charged an additional overnight boarding fee
plus $3.50 for food. Pick up is NOT available after 7p.
On the day of pick-up for your dog boarded overnight, your dog is welcome to spend the day with us. However, a $10
per dog daycare fee will be charged for any dog picked up later than our AM hours of operation. (After 1 M-F, after 12 on
Saturday, and after 10 on Sunday.)
Please make every effort to drop your dog off as early as possible for an overnight stay so he has a chance to exercise
and be ready to relax for the evening.
Leashes & Collars: All dogs must be restrained on a leash before entering and departing Barks & Rec. Quick release, snap
style, collars are required.
Bedding: We welcome your pets flea-free bedding, if you prefer, but cannot accept large, bulky beds that cannot be washed.
However, keep in mind that we are NOT responsible for any damage to your dog's bedding/toys, etc. We are also happy to
provide bedding for dogs who are not destructive. We recommend that you provide a towel or shirt that smells like you, your
kids, home, etc.

**We do not accept responsibility for any item sent with your dog. Please understand that dogs can be destructive
when boarded due to the stress level and may destroy bedding and/or toys that you provide. We do NOT accept
responsibility for any item provided by you.


***I have read all three pages of this document and agree to all policies and procedures, including related fees.

Owners Signature___________________________________________ Date ________________________________