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NHS Patient Complaints Response Strategy

The UK government declared that it will support hospitals that rebut high-profile complaints from patients about alleged mistreatment in the National Health Service. The Prime Minister told the Cabinet he was determined to intervene in public disputes involving healthcare and that hospitals have been authorized to take a robust approach in responding to patients' complaints about their condition and treatment, including discussing personal patient information. Downing Street said hospitals are being allowed to use the full weight of the government's publicity machine to help rebut allegations from members of the public that ministers believe are unjustified or present an unfair picture of the health service.

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26 views1 page

NHS Patient Complaints Response Strategy

The UK government declared that it will support hospitals that rebut high-profile complaints from patients about alleged mistreatment in the National Health Service. The Prime Minister told the Cabinet he was determined to intervene in public disputes involving healthcare and that hospitals have been authorized to take a robust approach in responding to patients' complaints about their condition and treatment, including discussing personal patient information. Downing Street said hospitals are being allowed to use the full weight of the government's publicity machine to help rebut allegations from members of the public that ministers believe are unjustified or present an unfair picture of the health service.

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api-247797560
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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www.telegraph.co.

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