Michael Race
25 McIntyre Avenue St. Catharines, ON 905-685-7600 [email protected]
Objective
To obtain employment in a people-focused service industry
Employment History
Greenhouse Worker February 2013 - June 2013: Voogt Greenhouses, Virgil, ON Work both independently and as part of team Follow direction and instruction regarding equipment Responsible for keeping environment safe and neat Extensive heavy lifting involved in very busy work atmosphere Technical Support Agent (contract) November 2012 - January 2013: Sitel Call Centre, St. Catharines, ON Answer Customer Calls in courteous, respectful manner Assist customers globally with their questions and concerns Document history of all telephone calls to ensure accurate reporting Responsibly managed confidential financial information Recognized by management for high level of productivity
Student Landscaper and Site Helper
April 2012- September 2012: Mountainview Homes, Thorold, ON Responsible for Residential Property landscaping, including mowing, weeding, trimming Safely managed use of gas powered equipment Worked independently with little supervision Assigned a company for the duration of the season Navigated to all sites throughout the Niagara region Assisted site supervisor by responding to ad hoc tasks
Bus Boy and Parking Lot Attendant
June 2011-September 2011 and June 2010September 2011: Niagara Parks Commission, Niagara Falls, ON Member of a fast paced, tourist-focused service team Recognized for successful recruitment of clientele Ensured the facility was clean and prepared in high turnover environment Trained and proficient in history of Niagara Falls, to help inform customers Assisted in Special Event preparation Managed financial transactions
Bus Boy
May 2009 June 2010: Perkins Family Restaurant, St. Catharines, ON Carry food and beverage orders to appropriate tables Clear and reset tables at end of meal Answer questions or concerns of patrons Participate in cleaning of public areas in restaurant
Volunteer Work: Community Care, St. Catharines, ON: 2010 Kiwanis Hole in One Tournament, St. Catharines, ON: 2009, 2007 SCOEP leader for Grade 8 students, Niagara Catholic District School Board: 2008
Education
September 2007 June 2011: Denis Morris High School, St. Catharines, ON Ontario Secondary School Diploma Smart Serve Certified
Other Experience
Grade 7 Piano, Royal Conservatory of Music Member, Denis Morris Junior Boys Basketball Team: 2007 2009 Member, Thorold Select Soccer Team: 2005 2007
References
References are available on request.
