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RMA Request Form for Defective Returns

Cartridges 4 Less provides an RMA request form for customers to complete when returning products. The form requests account and contact information, product part numbers, quantities, and reasons for return. Customers have up to 90 days from the original invoice date to return defective products, and must ship returns within 30 days of receiving an RMA authorization number, which will be provided by Cartridges 4 Less. Non-defective returns may be subject to a 15% restocking fee.

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2K views1 page

RMA Request Form for Defective Returns

Cartridges 4 Less provides an RMA request form for customers to complete when returning products. The form requests account and contact information, product part numbers, quantities, and reasons for return. Customers have up to 90 days from the original invoice date to return defective products, and must ship returns within 30 days of receiving an RMA authorization number, which will be provided by Cartridges 4 Less. Non-defective returns may be subject to a 15% restocking fee.

Uploaded by

jimmyc4l
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Cartridges 4 Less

RMA REQUEST FORM


Please Complete Form and Fax to (570) 588-1366
Acct #: _________________________

Questions?? Please Call (866) 707-7924

Todays Date: ______________________________________

Company Name: _____________________________________________________________________


Contact: ___________________________ Email: __________________________________________
Phone: ___________________________________ Fax: _____________________________________
Qty

Part #

Detailed Reason for Return

We will honor requests for defective product replacements for up to 90 days from the original
invoice date, unless approved by your account representative.
Product must be returned within 30 days of receipt of the RMA authorization #. RMA
authorizations numbers will expire in 30 days and will be processed upon approval.
Shipping Label will be provided by Cartridges 4 Less, Inc. for all defective returns, excluding
OEM products.
Non-Defective returns must be sent back at customers expense in re-sellable condition, and may
be subject to a 15% restocking fee.
The RMA Authorization Number with the RMA Approval Form must be in the return box for
proper identification.
Replacements will be sent out when RMA has been approved. (Usually within 24 hours) Please
note any special instructions or additional comments below.
Special Instructions/Additional Comments:

**** To Be Completed by Cartridges 4 Less Customer Service Rep Only ****


RMA #: _______________________

CAF #: _______________________________

Replacement Issued: _____________________ Label Request: ______________________


Date: ________________________________

Customer Service Rep: ________________

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