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Designing Effective Organizational Interventions

The document discusses designing effective interventions for organizations. It defines an intervention as planned actions intended to disrupt the status quo and increase effectiveness. Effective interventions are relevant to organizational needs, are based on causal knowledge of intended outcomes, and transfer change competence to members. The design of interventions considers contingencies related to the change situation like readiness and capabilities, as well as those related to the target of change such as strategic, technological, human resources, and human process issues. Common intervention types include human process, technostructural, human resources management, and strategic interventions.

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Karan Kulkarni
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0% found this document useful (0 votes)
464 views10 pages

Designing Effective Organizational Interventions

The document discusses designing effective interventions for organizations. It defines an intervention as planned actions intended to disrupt the status quo and increase effectiveness. Effective interventions are relevant to organizational needs, are based on causal knowledge of intended outcomes, and transfer change competence to members. The design of interventions considers contingencies related to the change situation like readiness and capabilities, as well as those related to the target of change such as strategic, technological, human resources, and human process issues. Common intervention types include human process, technostructural, human resources management, and strategic interventions.

Uploaded by

Karan Kulkarni
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

Designing Interventions

Definition of Interventions
An intervention is a set of sequenced and planned actions or events intended to help the organization increase its effectiveness. Interventions purposely disrupt the status quo.
9-2

Characteristics of Effective Interventions


Is it relevant to the needs of the organization?
Valid information Free and Informed Choice Internal Commitment

Is it based on causal knowledge of intended outcomes? Does it transfer competence to manage change to organization members?
9-3

The Design of Effective Interventions


Contingencies Related to the Change Situation
Readiness for Change Capability to Change Cultural Context Capabilities of the Change Agent
9-4

The Design of Effective Interventions


Contingencies Related to the Target of Change
Strategic Issues Technology and structure issues Human resources issues Human process issues
9-5

Intervention Overview
Human Process Interventions
Technostructural Interventions

Human Resources Management Interventions Strategic Interventions


9-6

Human Process Interventions


Coaching Training and Development Process Consultation and Team Building Third-party Interventions (Conflict Resolution) Organization Confrontation Meeting Intergroup Relationships Large-group Interventions
9-7

Technostructural Interventions
Structural Design
Downsizing

Reengineering
Employee Involvement
Work Design
9-8

Human Resources Management Interventions


Goal Setting
Performance Appraisal Reward Systems Career Planning and Development Managing Work Force Diversity Employee Stress and Wellness
9-9

Strategic Interventions
Integrated Strategic Change
Mergers and Acquisitions Alliances and Networks Culture Change Self-designing Organizations

Organization Learning and Knowledge Management


9-10

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