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PBM CycleAgarbatti

This document provides an overview of the Cycle Agarbatti brand. Some key points: 1. Cycle Agarbatti is owned by the NR Group, established in 1948 in Mysore, India. 2. The brand focuses on quality, with strong R&D and over 500 fragrances. 3. Cycle Agarbatti is a market leader in India and exports to 60 countries. 4. The brand targets all economic classes through varied pricing and distribution.

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Mansi Patil
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50% found this document useful (6 votes)
3K views30 pages

PBM CycleAgarbatti

This document provides an overview of the Cycle Agarbatti brand. Some key points: 1. Cycle Agarbatti is owned by the NR Group, established in 1948 in Mysore, India. 2. The brand focuses on quality, with strong R&D and over 500 fragrances. 3. Cycle Agarbatti is a market leader in India and exports to 60 countries. 4. The brand targets all economic classes through varied pricing and distribution.

Uploaded by

Mansi Patil
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Product and Brand Management

Cycle Agarbattis

Submitted by: Sunil Rao (36) Pallavi Srivastava (55) Mansi Patil (130) Vinay Singh (150) Akansha Raje (158)

History and Ownership


Began as "Mysore Products and General Trading Company" in 1948. Founder: Sri. N.Ranga Rao Owned by the Rs. 130 crore, Bangalore based N Rangarao and sons. NR Group has the strongest R&D setup in the entire agarbatti industry.(Over 500 agarbatti fragrances) Market leader in India and also exports to 60 different countries.

Brand Elements
Name: Cycle Agarbatti Logo: A Cycle which symbolizes Quality. Tagline: Bhagwaan Hai" Graphics: Depiction of Gods in its packaging and print ads. Sounds: The brand also has few signature tunes to make sure that the brand has its presence in the minds of consumers. Scents: The agarbattis produce an exhilarating fragrance that tantalizes the senses and moves the soul.

Product related Elements


Synonymous with religious prayers and ritual ceremonies. Used during meditation, spiritual sessions and yoga practices. Used in everyday life as air fresheners and in aromatherapy as mood enhancer or stress relieving agent. Different natural herbs, flowers, aromatic oils are used for making these sticks. Many herbal extracts and aromatic oils, powders are used to form the paste. Saffron incense sticks is mainly used in aromatherapy. Lavender incense sticks are said to relieve stress and headaches when burnt in the work place. Jasmine incense sticks proves valuable remedy for depression, stress and fatigue.

Brand portfolio

Profile of Target Customer


Lower middle class, Middle class, Upper middle class, Rich. They have all range of customers. From auto rickshaw wala to shopowners every one uses it. It is used during inauguration of event or festival etc.

Communications
Print Media: Bhagwaan hai which has come in regional languages like Malayalam, Gujrati, Kannad(Devaru iddarre), Marathi to cater to the varied target customers Radio: There are radio ads of the brand in different regional languages TV Commercials: Phir bhi dil hai Hindustani and Bhagwaan hai are few popular ads that are hit on TV Signature Tunes: The brand also has few signature tunes to make sure that the brand has its presence in the minds of consumers During the ICC Cricket World Cup they have launched the Pray for India campaign which was part of all their communications during that period.

DISTRIBUTION
Stick Maker Stick Sorter

R/M Suppliers

Agarbatti Roller

Forest Dep/Bamboo Supply

Sorting of Agarbatti

Packaging

Packaging Section

Agarbatti Perfumer

Perfume Industry

Transporter

Retailers

Customers

Pricing
BRAND
Cycle Agarbatti

PRICE

120 sticks. MRP : Rs 50

Cycle Lia Agarbatti

70 sticks MRP : Rs 30

Pricing
BRAND
Cycle Hexa Agarbatti

PRICE

MRP : Rs 10

Cycle 3 in 1 Agarbatti

30 gms MRP : Rs 10

Positioning
Cycle is positioned as a premium brand and differentiated from others in terms of packaging, advertisement campaigns and quality. Cycle agarbattis thrived in the market by continuous innovation in their packaging and fragrance. Cycle established their presence in the less attractive market as a brand by some effective campaigns emphasizing on quality and fragrance.

POPs and PODs


Point of Similarity: Pricing- Ranges from Rs.10 Rs 60 packets for agarbattis 3-in-1 and 5-in-1 packets Promotes the religious cause Availability in kiranas, pan shops, supermarkets etc Point of Difference: Good Quality Better Packaging Better offers for customers during festivals Give importance to promotions Variety in fragrance Pooja Kits are also their USP

Competitor Analysis
ITC has launched Mangaldeep Agarbattis across a wide range of fragrances like Rose,Jasmine, Bouquet, Sandalwood, Madhur, Durbar, Tarangini, Anushri, Ananth and Mogra. Appropriately priced to appeal to a cross-section of consumers at various price segments. These agarbattis are available in innovative 'Fragrance-Locked' packaging. 'Fragrance locking' is a unique concept of packaging which retains the fragrance for a longer period and helps in "Completing the Purity of Prayer. First in the country to receive the ISO90002001certification for agarbatti making

Competitor Analysis Continued


Exported to United States of America, United Arab Emirates, Bahrain, Nepal, Singapore, Malaysia, Oman and South Africa. Supporting an 'Agarbatti Community Participation Programme' run by the Vyakti Vikas Kendra, a nonprofit organisation founded by the renowned spiritual guru Sri Sri Ravishankar and located near Bengaluru. Over 100 village women are gaining from the training that this organisation imparts in rolling agarbattis. Extending similar support to other NGOs in states like Bihar, Tripura and Tamil Nadu.

Sources of Brand Equity & Brand Mantra


Brand Awareness :
High due to advertisements like Bhagwaan Hai ; signature tunes and social activities performed by the brand Launched campaigns like Pray for India Campaign during Durga Puja in West Bengal Free match box with the pack Always top-of-the-mind recall

Brand Image :
Pleasing fragrance Readily available Long lasting

Brand Mantra :
Innovation, variety and surprise for the customer

Customer Based Brand Equity Pyramid


Resonance Loyal customers Repeat purchase

Judgements: Value for money Durability Performance: Creativity : Good Fragrance 3-in-1 pack Quality Cycle across all languages Distribution: Easy availability

Feelings: Warmth Self-respect Imagery: Innovative Product Differentiation : Variety Socially responsible Excellent packaging

Salience : Brand Awareness High Breadth : Pooja, Religious festivals, Gift to loved ones, Room freshner, Ayurveda, Spirituality High Depth : Top of the mind recall due to easy availability, quality

Major Issues
Agarbatti is a commodity Input costs are rising

Brand Strategies

SWOT ANALYSIS
STRENGTHS
Art of perfuming is well accustomed. Large labour base Exposure to Export markets No power requirement Aids to poverty elevating program Has a huge potential to generate employment Recognized under the handicraft sector Supports many allied activity of handicraft (Bamboo splitting, Paper tube making etc.) Support of Government departments , NGOs

WEAKNESSES
Decrease in raw material availability Lack of mutual trust Customer awareness is very low amongst low-end producers. Finance is not liberal since industry involves large working capital. Lack of innovations and experimenting skills to explore the new users & uses No progress in R&D Laws, acts etc. Poor living condition at bottom of the network

OPPORTUNITIES
Large export market potential. Scope for innovations and R&D Domestic market expanding Machine milled, hand rolled batties are having a competitive edge over machine made agarbattis Free trade regime can provide better raw materials for better price

THREATS
Global competition. Unethical practices at local level. Forest based raw material supply becoming scarce Mechanization

Mc Kinseys 7S Model
Mckinseys 7S Model
The 7s Framework of McKinsey is a management model that describes 7 factors to organize a company in a holistic and effective way

Mc Kinseys 7S Model
Application of 7s Model:

1. Structure:
The organization chart and accompanying baggage that show who reports to whom and how tasks are both divided and integrated. Since N.Ranga Rao & Sons is a private ltd company. The structure of the organization is democratic. Major decision however is taken is at top-level management of the company. 2. System: Quality always has been an integral part of the organization in all processes during product realization. Quality checks at vendor premises daily, is our norm for out-sourced processes. AWARENESS on the importance of quality and introduction of FORMAL methods for quality control and improvement has been an evolutionary development over 6 decades

Mc Kinseys 7S Model
3. Style: Style is one which top managers can use to bring about organization change. The reasons to support this are as follows: 1. Whenever important decision are to be made, the whole staff is allowed to participative in the decision making where by suggestions are sought and if found appropriate are accepted and implemented. 2. In N.Ranga Rao & Sons instead of Boss-Subordinate relationship among the employees of the organization, superior acts as a guide and facilitator for his subordinates.

1. The top management always encourages changes in the organization provided they happen to be always ready to cope with different situation.

Mc Kinseys 7S Model
4. Staff:

Employees are the functional unit of any organization The company contributes to the prosperity of the society as whole by providing equal opportunities to all The company provides training to get gainful, high performance employees. 1500 plus employees are working under N.R.Group in all over India. 5. Skill:
The qualified personnel with required skills and competency are recruited and selected for the required designation.

For example: for recruiting and selecting the manpower required by the Marketing department the criteria would be MBA (Marketing) and who have the capabilities and competencies to
handle the functioning of work smoothly.

Mc Kinseys 7S Model
6. Strategy: The strategies being adopted by the company: "FRAGRANCE WORLD, THE EXCLUSIVE RETAIL SHOWROOM: Fragrance World, the exclusive retail showroom of the Mysore based NR Group located on Dhanwantri road in Mysore city. Advertisement in a traditional and devotional way like Bhagawan hai, Devaru eddare Sponsoring Third umpire ship in International cricket matches Building bus stands in the Mysore city with colourful background of Cycle pure agarbattis posters

Mc Kinseys 7S Model
7. Shared values: The common feeling among the people in the N.Ranga Rao & Sons is that they are meeting the demands of the customers and fulfilling the expectations in the form of productions and its variability. The employee also have belief that they are giving at the best possible price to milk they procure from farmers. Value of NR Group: Honesty Discipline Transparency Cleanliness Total quality Self-reliance Co-operative free politics Respecting others opinions, emotions, thoughts, and feelings.

Suggested 4Ps of Marketing Strategy


Product The company should come out with the following products: Agarbattis namely: a)Super b)Medium c)Regular In four perfumes, namely: a)Lily b)Rose c)Jasmine d)Mogra e)Without perfume

Suggested 4Ps of Marketing Strategy


Price The company should come out with innovative pricing strategy. In five types of prices: a) Mini Pack (Kabhi Kabhi) Rs.2 b) Regular Pack (Rozana) Rs.10 c) Thick (Bada) Rs. 25 d) (Extra Bada) Rs.40 e) Jumbo Rs.90

Place
Urban Areas Super Market, Retail Outlets, Kirana Shops, Pan Shops Rural Areas Haats, Kiranawala, Pan Shops, Door to Door selling

Suggested 4Ps of Marketing Strategy


Promotion
Following promotional strategies should be followed: a)Banners b) Distribution of free mini pack with some of the regular household commodity(Bundling) c)Pamphlets d)Painting on the walls or shutter of the kirana & general stores

Social marketing Use 50paisa to 1 Rupee from sale of each packet for social
causes

Recommendations
1) Advertising can be done in all mediums like TV, Radio, and Magazines etc. On the whole effective advertising in the media is necessary. The advertisement should develop a purchase intension in the minds of the viewers. 2) To make the buyers more loyal towards the brand, give more discounts and offers have to be provided Example: If u can give a coupon inside the pack of Agarbatti, if ten coupons are collected one pack can be given free or any small gifts can be given. Such offers may develop a brand loyalty towards Cycle Pure. 3) Product proliferation: introduce the products with lots of variety, this will give the buyer more choice Example: Lia, Bansuri, Rhythm etc. 4) Offer sample packs to all outlets so that the product gains awareness.

Recommendations
5) Sample packs can also be given with some local magazines which are being sold. 6) The sticks must be more thick and The chemicals used in incense stick will not attach to the consumer hands 7) Many competitors are providing 1Rs and 2Rs packets with 4 or 6 sticks for a day use therefore company can grab that opportunity. 8) Company should give more important on quality because some of the incense sticks will not burn fully and in the middle itself it will off so company has improve on quality.

9) Increase the quantity of agarbatti packets of 10Rs and 12Rs.

Common questions

Powered by AI

Cycle Agarbatti utilizes several brand elements to ensure high brand equity and consumer loyalty. The brand name 'Cycle' and its logo signify quality and are consistently associated with religious and spiritual activities, enhancing brand image and recall . The tagline 'Bhagwaan Hai' alongside depictions of Gods on packaging creates cultural resonance . The inclusion of signature tunes and promotional campaigns, such as 'Pray for India,' enhance consumer engagement and keep the brand top-of-mind . Variety in scents and premium packaging differentiate Cycle Agarbatti from competitors, fostering consumer loyalty by meeting diverse consumer preferences . Combined, these elements maintain the brand’s premium position and encourage repeat purchases, evidenced by high brand resonance among customers .

Cycle Agarbatti's pricing strategies reflect its brand positioning as a premium product accessible to various demographics by structuring prices from Rs.10 to Rs.60, catering to different economic segments . This range ensures that consumers from lower middle class to affluent classes can afford the products, reinforcing the brand’s inclusive appeal . Premium pricing on variants like Cycle Agarbatti with 120 sticks (MRP Rs.50) aligns with its quality focus and premium image, appealing to consumers seeking value in luxury . Simultaneously, affordable lines like Cycle Hexa Agarbatti keep the brand within reach for broader audiences, supporting market penetration and brand accessibility .

Cycle Agarbatti undertakes several sustainability and social responsibility efforts, contributing to poverty alleviation and community development. It supports the ‘Agarbatti Community Participation Programme’, aiding over 100 village women in skill development for agarbatti rolling . The company also extends support to other NGOs across different states like Bihar and Tamil Nadu, promoting employment opportunities . Furthermore, raw materials are sourced to include forest-based supplies recognized under the handicraft sector, aligning with environmental sustainability priorities . These efforts demonstrate a commitment to social responsibility by improving livelihoods and maintaining sustainable resource management, which are integral to the company's operations and public image .

Cycle Agarbatti’s target customer profile includes the lower middle class, middle class, upper middle class, and rich segments, with usage cutting across various social strata from auto rickshaw drivers to shop owners . This broad customer base influences marketing strategies by requiring the brand to use diverse communication channels, including regional language advertisements and multi-channel marketing through TV, radio, and print . The advertisements, such as 'Bhagwaan Hai,' resonate culturally across different demographics, reinforcing brand recall and loyalty. The varied price points from Rs.10 to Rs.60 cater to different economic segments, ensuring accessibility and market penetration .

Cycle Agarbatti employs McKinsey’s 7S Model by defining a democratic organizational Structure where major decisions are taken by top management yet involve participative approaches . The System emphasizes quality by integrating continual quality checks at vendor premises and formal methods for quality improvement . The Style of management is collaborative with top managers acting as facilitators, encouraging participation and adaptability . Staff development is prioritized through training programs and recruiting skilled personnel, ensuring high performance . Strategy adjustments include retail innovations like the 'Fragrance World' showroom and community-focused campaigns . Shared values within the company stress honesty, discipline, and transparency, which guide organizational culture and customer interactions . This comprehensive adoption of the 7S framework ensures consistent quality control, effective decision-making, and strong alignment with company values, enhancing organizational effectiveness .

Cycle Agarbatti has maintained market leadership by emphasizing premium branding through high-quality packaging, continuous fragrance innovation, and effective advertising campaigns. The brand is positioned as a premium offer with a focus on the uniqueness of its fragrances and quality, which are promoted through various campaigns like 'Bhagwaan Hai' and 'Pray for India' . In comparison, ITC's Mangaldeep offers a wide range of fragrances with unique 'Fragrance-Locked' packaging, appealing to a broader customer segment through innovative pricing and an extensive export strategy . Cycle Agarbatti's strategy highlights product innovation and cultural resonance in its advertisements, which differentiates it from competitors by creating strong brand equity through emotional and cultural connections .

The promotional strategies suggested for Cycle Agarbatti involve multi-channel advertising, offering more discounts and gift coupons, and bundling mini packs with household products . These strategies could effectively expand market reach by enhancing brand visibility across diverse mediums such as TV, radio, and print . Providing coupons or free packs encourages customer trial and repeat purchases, fostering brand loyalty. Additionally, distributing sample packs with local magazines increases product awareness . These tactics connect with both current customers and new demographics, leveraging discounts and bundling to increase penetration in untapped markets, particularly in urban and rural areas . Their effectiveness hinges on executing these strategies consistently, ensuring they break through market noise and resonate with the target audience .

Innovation and R&D investments have significantly contributed to Cycle Agarbatti's competitive edge within the agarbatti industry. With a robust R&D setup, the brand has developed over 500 fragrances, emphasizing variety and quality in product offerings . These innovations facilitate differentiation from competitors by continuously updating product lines and maintaining consumer interest . However, despite these advantages, the document notes a lack of progress in R&D, which could pose a long-term challenge as competitors also innovate and mechanize their production processes . Overall, Cycle Agarbatti's investment in innovation has fortified its market position, but ongoing R&D investment is crucial to sustain and advance its competitive edge .

The 'Fragrance World' retail concept is critical to NR Group's market strategy because it provides a dedicated space for showcasing the Cycle Agarbatti brand’s diverse fragrance offerings, enhancing consumer experience and brand interaction . Located in Mysore, this exclusive showroom allows customers to explore, experience, and purchase products directly, reinforcing the brand's premium positioning . It serves as a strategic tool to strengthen brand presence, enable direct consumer feedback, and test new product offerings in a controlled environment. By providing an immersive brand experience, NR Group effectively positions its agarbattis not just as commodities but as lifestyle products, aligning with consumer desires for quality and variety .

Cycle Agarbatti has capitalized on opportunities in the agarbatti industry by leveraging its large labor base and exposure to export markets, which aids in poverty alleviation and employment generation . The company has a significant presence in export markets, indicating the exploitation of international demand. Opportunities for innovation in R&D and the expanding domestic market also present growth avenues . However, the brand faces challenges such as rising input costs and global competition. The scarcity of forest-based raw materials and potential unethical local practices are threats that could impact supply and brand reputation . The reliance on traditional manufacturing methods also competes against the rising mechanization in the industry, posing additional competitive pressure .

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