Introduction to Pharmacy Technician regulation - why are we going down this road?
Patient needs and expectations are changing, as is the delivery of health care. The evolution of technology is helping patients to become better informed and is leading to shared electronic health records, among other things. Population demographics are also shifting: the population as a whole is aging, and the socioeconomic diversity is increasing.1 In recognition of these changes, Canadas health care system is moving towards establishing health promotion, disease prevention, and chronic disease management as the cornerstones of health care. Patients are expected to take on increased responsibility for their own care. Electronic health records will be standardized, secure, and widely used. The role of pharmacists, physicians, nurses, and other providers will evolve to employ their skills and knowledge most effectively.1 In order to respond to this future, the pharmacy profession must be prepared to place greater emphasis on patient-centred, outcomes-focused care. Pharmacists will spend more time managing drug therapy issues and monitoring drug therapy outcomes in collaboration with patients, caregivers, physicians, and other health care providers. 2 Expanding the roles and responsibilities for pharmacy technicians as regulated health care professionals will play an integral part of this more fully realized patient-centred and outcomes-based care. Furthermore, enhancing pharmacy technician practice, including roles in automated dispensing and computer technologies, will continue to protect the safety, security, and integrity of information and the drug distribution system. As regulated health professionals, pharmacy technicians will be responsible and accountable to patients through legislation and the standards, bylaws, regulatory authority in their province or territory.2 Pharmacy technicians will work in collaborative relationships with pharmacists. Their expertise will focus on the knowledge, skills, and abilities related to technical aspects of prescription and patient information, and of product and drug distribution. Pharmacy technicians will be responsible and accountable for ensuring patient safety and for the accuracy and quality of the prescription product. They will also collaborate with pharmacists in the promotion of wellness, disease prevention and chronic disease management.2 Regulated pharmacy technicians will play a vital role in the expansion of pharmacy services as well as in the optimal care of the patient in the years to come.