Rooftop Gardens | Norwich's First Rooftop Bar & Restaurant

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We're Norwich's favourite...

Fantastic food, delicious drinks and superb service - with a cracking view!

Don't take our word for it here's what our customers think

Rooftop Gardens

4.3

Based on 1910 reviews

review us on

Ajaz A.

1 year ago

The Bag of Chaat was a true oasis in the middle of the bustling city! Shadab with sarasabz or matahrak flowers create a relaxing atmosphere, which is great for rest or relaxation. The view from above was that of those who had broken the dam, or the light breeze that had filled the sky.

LUKE S.

1 year ago

First the positives!

The service was amazing my two servers were attentive and just good people. No fault to them at all.

The crème brûlée itself. Good. And the Mock-tail. One of the best I’ve had!

The negatives. Cutting to the chase. Within an hour of being here I found myself in the bathroom suffering, to what I’m going to assume was a bunch of semi uncooked rice within the duck chorizo dish. ( granted on me for eating it but thought maybe semi cooked for the style of dish. I don’t like making a big deal about things in person so I pointed it out after finishing a large amount and didn’t think much off it) However, didn’t help that I also caught a medium chunk of bone within the dish as well, which could have been a choke risk if I hadn’t noticed it.

For the price of nearly £40, I expected/ hoped for better. Maybe an off night as general reviews here are great and I feel guilty even giving a bad review but felt like something should be said!

Again. Service was amazing considering I was a solo eater I can’t fault them at all, the food has left me unwell and wishing I went else where though.

Ben T.

1 year ago

We were served by Evie who catered to all our needs and provided great service. Great food as well, nice birthday surprise cake as well.

Antonio

1 year ago

David and Evie were the two wonderful people who served us today at bottomless brunch. These two were lovely souls who treated us with the upmost respect. See you next time David and Evie.

Pauline D.

1 year ago

Bland food, bland service, bland atmosphere.
Hoping for a special Sunday lunch but it wasn’t to be: tasteless food, rushed disinterested service and an atmosphere as dead as a dodo.
Not a place to return to again.

tara F.

1 year ago

I have been going here for several years. In the light of the day, it could use a make-over. The upholstery and soft furnishings are looking worn. The food is fine although the service was poor on this occasion. We all have off days. Just make sure it stays in the day.

David N.

1 year ago

Rooftop garden Norwich. Lovely space. Lunchtime Friday. Sun shining blue sky. Great food. Octopus carpaccio starter very good. Spatchcock chicken for Main course. Recommended. Our first time visit we’ll definitely be back

David N.

1 year ago

Julia F.

1 year ago

Good food and friendly staff. The music was a bit loud for my husband, but he's nearly 70! Most customers were younger, and more trendy than us.

Harvey T.

1 year ago

amazing atmosphere the food was amazing the service from mira was even better couldn’t have asked for a better experience

Chris R.

1 year ago

We held a private party at the Rooftop on one of their terraces and were so pleased we chose this as a venue. Ed, the event manager, was so accommodating and nothing was too much trouble either in the lead up to it or on the night. We had to postpone the event a couple of times due to illness but this was never a problem and they were so understanding of this. The actual night of the event went so well and all our guests commented on what a great venue it was and how good the food was. The new menu is excellent with there plenty of it and the room looked amazing with all the lights up. A huge thank you to Ed and all of the team there, everyone was so nice and helpful and we would have no hesitation in recommending them or choosing the venue again for another event.

Lyn B

1 year ago

First visit today and roast dinner was lovely, good service, would recommend.

Amy H.

1 year ago

Went here today for the first time after all the good reviews and unfortunately my experience was ruined by the food and wait times.

The food took so long to come and when it did it was wrong so they had to send it back after doing so my family had finished there’s before mine even returned to the table. When the food did return to the table it was raw blood was pouring out onto my plate in the end I’ve had enough I got up and left.

I did speak to the manager who was very professional and kind she did take the meal off my bill and gave us a 20% discount and assured me she will not put up with this and will have a word with the kitchen staff.

Overall it was a bad experience but I guess the view made it worth going lol

Alex B.

1 year ago

Didn’t have food, did the cocktail class. Ed was really good. Funny and good to chat to. Would highly recommended, worth the money .

Faith B.

1 year ago

Mira , great server - had brilliant service :)

evie S.

1 year ago

The most lovely welcome from Ed ! Evie was the most accommodating waitress with some amazing advice off the menu ! Mira cleared the table with speed ! Tom shared a new cocktail with us which blew our mind ! A new fave ! Jack held a conversation really well , very chatty and khan kept checking we had everything we needed. Best experience . Even better when you get to know all the amazing staff ❤️

Eell H

1 year ago

Great restaurant, food was amazing. Service was really good. Nice atmosphere and decor.

Ben T.

1 year ago

The old management were way better used to be so much more relaxed and the food was way better quality too, turn up a few minutes early for your table they try get more money outta you by asking you to go buy a drink at the bar….just walked out and I wouldn’t return, it’s lost it’s spark like I said the old management were brilliant, not the same place anymore.

Danielle B

1 year ago

Had drinks on the rooftop to celebrate my birthday. Passion fruit martini was so good!! Such a gorgeous spot, especially on a nice sunny day ☀️

tyler B.

1 year ago

Went in December and it was amazing had a great time good staff and good food went now less than three months later everything was different staff forgetting things food was no good at all had to leave after and find somewhere else to eat terrible now would definitely not recommend

Elliott G.

1 year ago

We went to rooftop gardens for a birthday celebration. First of all I must stress the service was excellent and we cannot fault that. However if it wasn’t for that and the nice fancy decor it would be very mediocre. I had a lamb burger which was extremely dry, (meat and roll). My partner had Mediterranean rice, while that had a nice flavour, the portion was very small and there were 2 large bits of bone which I presume was from the duck, so that was unpleasant. We ordered dessert and had the chocolate cake which we actually couldn’t eat due to how dry it was, the waiter did kindly take this off the bill for us along with all our other deserts that our party had as there were others who were disappointed with there underwhelming cheese board. For nearly £10 a dessert we expected a lot better. Also not sure if the toilets are linked to this restaurant as they are situated one floor down in the building, but they are an absolute state with empty beer bottles and one cubicle was covered In sick.

Sophie C.

1 year ago

Me and my partner both agreed that the new menu is overpriced for what it is, and we were slightly disappointed when we saw our bill after finding it much harder to decide on our meal than usual with the new menu losing our favourite dishes and instead being very heavy on small plates. The main meal section isn’t as big as it was before. We both thought the quality of the food was good no doubt, yet still overpriced for what it was. If it wasn’t a busy Saturday night in Norwich, me and my partner would have probably moved to a restaurant with a menu that suited our preferences more. If you’re a fussy eater, I probably wouldn’t recommend as the dishes are hard to adapt. Of course, you should always do your research before deciding on a restaurant, but because we had visited before we didn’t expect such a large change. Please note the staff and atmosphere are always lovely though!

Emily H.

1 year ago

Maui (Mira) and David absolutely fantastic! Credit to the company! Not our first visit here and won't be our last! Lovely people lovely atmosphere!

Louise C.

1 year ago

We have had the best time for our bottomless brunch, Maui (Mira) was our waiter and he was the best!

Bedir A.

1 year ago

Food was excellent and great value, especially the Ribeye steak. Lovely venue as well. Special shout out to David who was an excellent host and made my 6yo very welcome.

Helena

1 year ago

We loved the atmosphere and the new menu presents a variety of delicious options. We loved Bex’s service - she’s definitely a 5!!

Carys T.

1 year ago

Our lovely waiter Bex made a birthday trip even more fab!! The Mezze sharing board is perfect to go alongside tasty small plates like Prego roll bites and truffle fries. And the dulce de lèche was a perfect sweet treat to finish the meal ! Thanks Bex :)

Aryan D.

1 year ago

Nat was great!

Lucy T.

1 year ago

Had a lovely dinner and drinks at rooftop gardens! We were served by Nat and he was super lovely and helpful when it came to my dietary requirements, and my food was delicious!
Only improvement would be more heat lamps on the terrace!

Bry

1 year ago

Gorgeous place, excellent service, amazing atmosphere. Our server Nat was amazing and went the extra mile to suit our needs and make us as comfortable as possible. Definitely recommend :)

Amaya S.

1 year ago

The food was delicious. Loved the decor and the atmosphere. Amber was delightful.

keira R.

1 year ago

Went here for Valentine’s Day and was unaware there was a set menu with very little options. We sat in the outdoor area and it wasn’t very busy out there but we had to ask one of the servers where our drinks were as it had been around 35 minutes and we had finished our food. It then took around 45 minutes for our dessert to come and by this point we had enough as we had to once again remind one of the servers to bring it over. The portion sizes were quite small and others had come in after us ordered the exact same thing had paid and gone. Very disappointed.

Jacob Z.

1 year ago

Went for the Valentines menu. Food was bland and the waiter forgot our drinks. After the main we weren’t seen to for 40 minutes before flagging down a waiter to order deserts. Deserts arrived with no cutlery and tasted like soil. Would highly discourage anyone from attending. Whilst it looks pretty inside that is the end of the niceties and you will leave being annoyed at the price.

Abi R.

1 year ago

Food wasn’t how it should be for the price. Made me very ill. Our server also was very rude towards us however most workers were lovely. It was also very loud and quite difficult to hear when talking despite only being opposite each other

Kate R.

1 year ago

Wonderful valentines spent here! Special thanks to Evie for being an extremely lovely, kind and attentive waitress! Give this girl a raise!!!!!

lois Y.

1 year ago

Great dinner and service from Mika

Jessica B.

1 year ago

I have eaten here a few times and I am always impressed. But Bex/Rebecca is by far out standing on customer service. Goes out of her way to be helpful and diligent.
Amazing. Thank you so much.

Treeza S.

1 year ago

Had a delightful lunch with my mate for her 80th birthday. Bex looked after us and was so lovely. The food and views and atmosphere were marvellous. We had a lovely experience. Thank you so much

Franc H.

1 year ago

Booked for an occasion.
Welcomed with a smile.
Went downhill from there. Expresso Martini was not up to scratch. The consistency was weak. Presentation ,not a coffee bean in sight.
We ordered some food which we were looking forward too. My partner asked for a clean knife. The response of the waiter was no eye contact walked by and snatched it out his hand. He was rude & arrogant.
We left soon after.

Kay P.

1 year ago

Lovely cocktails and food, good service even when very busy. Friendly and helpful staff and a very enjoyable experience.

Richard B.

1 year ago

4 guests for New Year's Eve event, food pre-ordered. They had a reduced cocktail menu to avoid long delays which worked pretty well. Food really good, very well presented. Good value for NYE event.

Darren C.

1 year ago

Solid 3. Nice place and decor. Food was okay, but serving wine in a wet wine glass is not what you would expect in a quality establishment.

Megan H.

1 year ago

Poor service, pre booked dinner for a table of 20 for a 40th birthday at 6.30.

Starters took ages come out, 8 main plates come out and we had to chase 3 times for the rest of the food which was being only just being cooked by the chefs. No one checked food order or if we needed anything no condiments given either.

Paul B

1 year ago

Very average...

Lee

1 year ago

Attended a group Christmas party. The food was hot and nice....which is often not the case with large catered events. Plenty of staff on hand.

L B.

1 year ago

Went for a friends birthday celebration. Pre-ordered food but took over an hour to arrive and when it did they'd run out of all the dessert options we had placed. Admittedly they gave us brownie for free but other elements are not up to scratch either. They say they have a disabled friendly badge, however going as a disabled user I experienced the lift to get into the building in the first place was out of order (I'm told this isn't a new thing) and the disabled access toilet was out of order so had to descend a flight of stairs to stand in line in a normal queue for the ladies. Poor show really.

Marta J.

1 year ago

The venue is 5 out of 5 but this is a restaurant so will be rated as such.

The food is appaling. We came as a party of 12 and each meal was either over cooked, bland or just disgusting (most people had 3 courses). The food has never been great here but it has gotten progressively worse and worse.

We waited over an hour for our table. We did get our bill reduced which is the only saving grace here. Waited half an hour for drinks which did or did not turn up.. depending on who was serving us.

Overall this is a good drinks only venue but need a kitchen overhaul and if you're tempted to eat here.. just don't. The experience ruined our night to say the least.

Amanda J.

1 year ago

Limited vegetarian options otherwise great and really helpful friendly staff

Graham J.

1 year ago

Great location with views of the cathedral. Pleasant atmosphere, friendly helpful staff and good food with a wide range of options.

Dylan M.

2 years ago

had steak was incredible, ordered rare but got med rare, this was not a negative as the fat became this beautiful beef crackling.
chips are fluffy and crisp, perfectly well done.
service was incredible, never a moment we felt abandoned but also we did not feel swamped either.
views and atomosphere where incredible.

the brownie with black forest ganache was simply the best i have eaten. soft and melt in your mouth with a lovely tart brandy soaked cherry.

Our waiter was friendly and welcoming, a great trip and worth coming to norwich for this restaurant alone.

treat yourself this place rocks!!!

S E

2 years ago

Enjoyed evening drinks and cocktails. The atmosphere was relaxed and The surrounding were beautiful. Service is always impeccable. Thoroughly enjoyed our evening

Anita M.

2 years ago

Fish was not good overdone all other meals good

bethannn ..

2 years ago

Lovely restaurant, cocktails were nice. got heaters outside and i definitely was not cold, if anything i was boiling!! decent selection of drinks. didn’t try the food but saw some good past and looked lovely. the place is a little hard to find. not much advertising outside the building. you’ll need to go up a lift to floor 6 to find it. overall a nice experience

Oliver K.

2 years ago

One of my most visited restaurants in Norwich, always a great time, the location especially the seats outdoors are great even if the restaurant is on top of an office block!

The food is always great, always accommodating staff as well, cannot fault it!

D. M.

2 years ago

Our waiter (Mira) was one of the most friendly people I have met in a long time. 1st class service. We decided to order some food in my personal opinion it could have been presented a lot better. It was poor, to say the least. With having a small menu, it should be perfect. The plate itself was far too big for the quantity of food. Whoever decided to season the chips went over board with the salt, I do like more salt than most, but that was ridiculous! The cocktail was perfect. I would go again, just for drinks.
There is a small carpark on the ground £2. All evening.

Sarah H.

2 years ago

Fantastic service, great food, relaxed atmosphere, great views

Alison K.

2 years ago

Delicious food and service was outstanding.

Rebecca E.

2 years ago

Even though middle of Oct it was lovely to sit outside on the rooftop terrace which was plenty warm enough with the outside heaters. Service very good. Food on the whole very good and well priced for the quality and portion sizes. Only disappointment is that once we got home and reviewed the bill, we saw we've been charged for a glass of white port which was given as an alternative to red port which was out of stock, and so were told would be 'on the house'.

Luke B.

2 years ago

Great vibe and atmosphere with a nice view of the city. Food is great and tastes really good for the pricing. Restraunt staff very professional and helpful. This is a nice place to celebrate special occassions and life milestones like engagements and anniversaries, or even just fot a date night. Highly Recommend

Tilly R.

2 years ago

Loved it here so much xx

R. C.

2 years ago

Great place with excellent views. The food is also very good along with the service which we couldn't fault. Would definitely recommend to anyone visiting this city which we did last weekend. The roast dinner on Sunday was spot on.

Anna-marie H.

2 years ago

We had a fabulous time tonight on my daughters hen do, my 3 daughters and I had a lovely meal, they had some drinks,and it was made special by the lovely attendants ADRIAN and MIRA. they were great and really made the evening great. Fabulous. Thanks.

jarry S.

2 years ago

Very happily surprised at the quality of food and great service. Far exceeded all expectations. Food was excellent and the atmosphere was very cool. Definitely a go-to place

Mark C.

2 years ago

The mocktail I had was very sweet The food was well presented and the views good if overcast. The high lights were the bottle of Lebanese wine and the cheese board.

Chris F.

2 years ago

6th October 2024, again Fantastic place, great views of Norwich, delicious meal, really good service, would recommend to everyone.
Thank you to the Roof Top team!

Mel H.

2 years ago

Sadly our experience was fairly average, hence the 3*. We had prebooked just for drinks on the outdoor terrace, we were taken to our table and then left there - no further service, no menu, no indication of where we should order.

My partner managed to wave down a waiter who was walking around nonchalantly and said we would probably have to order inside as he didn’t think the outdoor bar was ready yet (even though there were quite a few outdoor tables already taken and a huge party of about 15 people). He then walked off and went to flirt with a two women at a table and ignored all the other tables.

The menu we got wasn’t put together properly, with paper coming out, some of the menu was duplicated and half of it missing. We ordered some cocktails which to be honest were quite expensive for what they were, and I’ve had a lot better. We sat outside for probably 30 minutes to an hour, in which during that time someone kept turning the music up and then down again and back and forth. Sometimes it would be at a good level, then it would be turned up to deafeningly loud. In the end we asked to move inside because we couldn’t hear ourselves, and the heaters were so far away from our table, it was too cold.

They seem to be so overstaffed, with many not actually doing anything. We saw some waiters play fighting each other, or others walking around slapping each other on the butt right in front of customer tables, it was really unprofessional.

We ordered more drinks, and watched them being made and then left on the side for 10 minutes whilst staff mingled around the bar ignoring all the drinks left there.

Whilst the decor inside is nice, and ambience is good, I wouldn’t come back. Service was poor, drinks are overpriced, and we didn’t try the food but some of the other reviews seem to suggest it’s also very overpriced for what it is.

Clare S.

2 years ago

Very disappointed, had a meal booked here this evening, one of the main courses didn’t turn up, waited over 10 mins for it to arrive whilst everyone on our table had theirs, when it did eventually arrive it was cold! The food was tasteless, very much of a Wetherspoons standard. Looked like the manager was too busy arranging furniture to come over and take the time to apologise for the issues. Looked like the type of place to fit as many diners in the building as possible but then not give the quality of care to customers. Over priced for what it is. Will not return!

Carole H.

2 years ago

Love this place.friendly staff, good food with vegetarian choices. View probably best in the daytime.

Nick C.

2 years ago

Really nice restaurant ate outside but didn't even notice the cold as they had really good heating. Servers were quick and attentive. Food was really good and out quickly after order.
Good sized portions for price

Carlos A.

2 years ago

Excellent service

Alan W.

2 years ago

A great experience from the start to finish service was spot on, even with bad weather a beautiful spot to eat, Food was very good, mains were really well balanced, critically I felt salt& pepper squid and Korean pork starters could be reworked to really lift the standard

Mintie

2 years ago

Rooftop Garden Norwich

I haven’t done a review in a while soo here it goes

On a work trip in Norwich and decided to try out a recommendation from my Hotel receptionist and she said try the Rooftop Garden.

Reservation was made and ooff I went. The restaurant is located on the 6th floor of the Union building. You take the elevator up in the lobby and when you come out the lift the entrance is on the right.

Greeted nicely by receptionist host and taken to your table.

Waiter was lovely and asked about allergies which of course as always seafood and shellfish so recommended the foods that are lower risk of cross contamination.

In the meantime, I thought I’d try a new mocktail so went for a Virgin Pornstar Martini (rating 1/5) wasn’t my favourite

Starter Korean Pork Belly with sesame aioli and Parmesan,made different by the chef which was really nice of him.. see picture no Parmesan and no sesame..

It was extremely spicy and y’all know I don’t like overly spicy food. I like to enjoy my food without a runny nose haha.

Asked for some garlic butter and it took at 20:00 and by 20:17 I was still waiting and the pork was getting cold.. I guess il soldiered on.

The garlic butter arrived 20:19… whoop but it was just oil lol made it a little bearable

(Starter Rating 2.5/5) too spicy for my palette, if you like spicy then yeah it’s nice

Main course - Pork Belly, burnt apple puree, hassle back potatoes, confit carrot, buttered greens, bacon butter sauce.

The main was good, didn’t taste the bacon in the butter but I have to say out of all the pork belly I have had this was a good one

(Main rating 3.5/5)

Overall the service was 5/5
Atmosphere was 4/5
Food rating 6/10

Next time I’m up this way I was try something else and update my rating.

Until next time

Russell P.

2 years ago

Dreadful Service and Food was not good.
The venue was the best bit.

Keith A.

2 years ago

To my partner there for her birthday the staff are so nice and the meals we had is to die for 10 out of 10 for the chef and the people who run it recommend it to any one

Gavin F.

2 years ago

Tasty food, nice view, lovely staff!

Bratia

2 years ago

The best steak 🤩

Elly F

2 years ago

Always a lovely place to go for a special occasion

Lorraine B.

2 years ago

Amazing food. Great service.

konstantinos K.

2 years ago

Fantastic place with great views

Lily

2 years ago

Amazing. Amazing welcoming staff , great atmosphere/music, lovely view, great food, overall beautiful ! Recommend highly

Debbie C.

2 years ago

Lovely food, and the service was fantastic, very attentive.

Simon H.

2 years ago

Really great place and food. Would recommend

B W

2 years ago

Just went for drinks. Great vibe and beautiful views.

CLAIRE D.

2 years ago

Place looked very good from the reviews we checked out before going. The view is great and the service was excellent however the food was disappointing. I paid £15 for a tiny amount of cauliflower and quinoa and my friends had the vegan burger and fries which they said was OK. I would say on a hot summers day/night it would be great to go for drinks here for the view and vibe but the food is underwhelming and overpriced.

Sophie B.

2 years ago

What once was my favourite restaurant in Norwich has sadly gone downhill over the last year, unfortunately now not somewhere I will be looking to return. Have tried to give it the benefit of the doubt and had a few meals and an afternoon tea experience within the past year. Food was extremely average for the cost. Previously I didn’t mind the cost as it really was worth every penny. But they seem to have changed the menu and quality, both not in a good way, but kept higher prices, and sadly it isn’t worth it.

Visited recently for an afternoon tea experience with my family, and the waiter kept calling us ‘babe’ and ‘love’ which I found very inappropriate. Especially as it was for my nanny’s birthday celebration and wanted her to experience the views and gorgeous setting, however she mentioned how unprofessional calling a group of ladies having afternoon tea ‘babe’ was. Was very odd. We also had pre ordered our menu, and at the table had just mentioned to the waitress about one was vegetarian (told on the phone prior) and she said they hadn’t made a note of that, so had quite a long wait. Another family asked if we could have the ham sandwiches without mustard and she mentioned they were already pre made (and tasted like they had been pre made for quite some time) but then we waited quite a long time to have it served, it didn’t make sense. Also took a long time to get cutlery/ ask for drinks etc

Rooftop gardens is unfortunately not what it once was. The strange change in the social media marketing and random garage & afrobeats music events make it seem like they have gone down a completely different route, and now is not somewhere I would go for a more up market meal. It feels a bit all over the place and now not somewhere I will be returning. Would love to see it return to how it was ran & organised a couple of years back, as the string of bad reviews I have seen recently is really disappointing for those who built rooftop up to be what it once was.

Aaron Simmonds (Aaron the C.

2 years ago

Great place for some time away, but very pricey. They more cater for the rich so don't expect a good deal. But was a fun experience.

Steven P

2 years ago

Really enjoyed the food, especially the dessert, service was great and was really nice being out on the rooftop. All round great experience.

Wendy B.

2 years ago

Great views but food was underwhelming.

2 years ago

All style no substance. It's trying to be a London rooftop bar but the aesthetic is not hitting. When we showed up they acted like we were fools for not making a reservation, only to go outside to an empty terrace (which remained empty the whole time we were there). Wine was warm. Bread we ate was stale.

Jane W.

2 years ago

The food was delicious. The server was very attentive which added to our experience, he was interested in what we'd been doing etc.
We really enjoyed it

Josh D.

2 years ago

Service was exceptional. Food was very poor. My rare steak was GREY in colour and chewy. And how they managed to get such little flavour from my partner's lobster is beyond me. Cocktails & desserts were delicious. Place is well decorated and well operated but the chefs need to step it up, disappointed.

colinhertz

2 years ago

Absolutely fabulous place, once you get the lift up there from what appears to be an ordinary office block, but once you do - WOW! The views are just great.
The staff were initially attentive, but once sat there appeared to be just the one waiter for our whole part of the sizeable room. He was extremely polite, attentive and professional, but just completely over-worked. This meant there were over-long delays in service. The annoying thing was that the staff on the front desk were just standing around, chatting. Management needs to re-allocate them to chip in with serving customers, to take the pressure off the poor waiter.
No complaints about the food, which was of a very high standard, except the broccoli was a little al dente for my taste. Pricing is fair and reasonable. I really would thoroughly recommend Rooftop Gardens.

Ba B.

2 years ago

Funny place out off the main town drinks were expensive

BA B.

2 years ago

Different but good Different

susan H.

2 years ago

Found strand of hair in soup ..ordered greek salad ..nothing like a greek salad my husband had burger which he only ate part of ..my husband did complain about the food to the manager which we didn't get charged..I had high hopes of this place but was so disappointed with food

Omar G.

2 years ago

I rarely leave bad reviews, but I came with my family of 5 for lunch, and everyone had a bad experience. The food quality wasn't great, overpriced, vegan burger was overcooked, pasta was over sauced, and the worst part was the service time and quality.

Walked in around 1pm for our reservation, and didn't get our main order till around 2:30pm. The server took a long time to take our order and was condescending when asked about why the food was taking over 45 minutes to get served. We also had kids with us who were starving and started crying about how long the food was taking and couldn't even eat half their meals because they disliked it.

We left the place around 3 pm, 2 hours later, unsatiafied with the food and service and paid 140 pounds for a bad experience. Likely won't be coming here again for main meals or with family.

To be fair though, the place does have a very nice outdoor atmosphere to be enjoyed when the weather is nice. It deserves 4 stars. It's great to visit for a simple drink or pastry with friends. Otherwise, I don't recommend it for main meals and family gatherings.

Neil J.

2 years ago

Absolutely loved it here, we hadn't booked and they were more than accommodating as the staff were great. Lovely venue. The food was amazing. We shared the crispy lamb to start and then I went for the chalk stream trout for main and my partner had the pork belly. All lovely in a great rooftop location. Definitely recommend it here 😘👌

Richard O.

2 years ago

2.5 Food was decent. Nothing special but not terrible either. Cocktails poor value for money and not that great.

Service was poor, slow and forgetful. Table was so rocky and took a few asks for some tissue to put under the leg. Even when it came there was no offer to fix it for us.

So many times had to ask for water before it came. Seemed to be plenty of staff but so hard to catch their eye.

Wrong wine served too.

Final “insult” was after I left. I needed a full VAT receipt and after contacting restaurant 4 times in the space of 10 days, no one bothered to get back to me. I’m still waiting.

I entertain a lot of customers in Norwich and Rooftop Gardens have ruined the chance of getting any repeat business from me.

clare G.

2 years ago

Amazing views fabulous staff

Fish O.

2 years ago

First time ive been and the outside area and resteraunt decor are really great, not really anywhere else in norwich like it. Food was disappointing and lazy but would return just for drinks.

Samantha H.

2 years ago

Amazing really enjoy the evening big credits to David and Ali! Definitely coming again experience 100%

Kate A.

2 years ago

David was a lovely waiter, made the experience above and beyond.

Amy B.

2 years ago

We were a party of 8, we'd pre-ordered our food. Service from Mira was great, and had a lovely chilled vibe. Good value for money. We will be returning.

Dimitar M.

2 years ago

They can really do with some umbrellas on sunny days. Other than that not bad!

IR P.

2 years ago

Food was medioca, the crayfish was like eating rubber.
If you want any condiments you'll need to ask as they won't.
Over priced for the quality of food you end up with.
The views are great though, shame about the food.

S S

2 years ago

We had a birthday meal here, and most of us agreed we won’t be returning. The food was below average considering the hype, pre-booking, deposit, and price. As a large group, we ordered a variety of meals from different parts of the menu, including steak, lamb, seafood platter, pork, fish, and chicken. Most dishes were either overcooked, under-seasoned, or just below average and bland. The one star is for the barman, who was lovely and provided great service. However, the cocktail was average for £11.

Upon arrival, we waited for eight minutes at the entrance while the manager, Liam, was on the phone, ignoring us. He did not get someone to attend to us despite being busy. Eventually, we caught the attention of another lovely waiter who assisted us. The overall service was poor, with staff not paying attention. We had to ask for basics like cutlery with dessert and for the table to be cleared by the two waitresses who attended our table. One waitress spilled something on my white jacket. They are clearly inexperienced in providing great service to a large group.

We were seated near the waterfall feature, and the entire floor was soaked, which is a safety hazard. I slipped twice in my sandals, my child's shoes were soaked, a guest's dress got wet, many of our trainers were soaked, and our bags got wet, leaving us with cold feet during dinner. Birthday cards fell on the floor and got soaked. When we complained to the waitress, she quickly dismissed us, saying it had nothing to do with her and told us to speak to the manager.

The manager, Liam, was rude and unprofessional, saying, "What do you want me to do? You're acting like it's me and my staff's fault. You're the only one complaining." He did not apologize for the inconvenience and was not proactive in offering any solution. However, he did go check and confirm that the floor was flooded. The waitresses knew as well, as we had mentioned it to them, but they clearly ignored it. They had switched off two of the three water features when we had arrived, indicating something was wrong. When we suggested offering a voucher due to the flooded floor, he agreed but then disappeared just before we left. We decided to leave our reviews here and advise others to avoid this place. They were pretentious but could not live up to the hype with the food, atmosphere, or service.

Tina R.

2 years ago

Fab views of the city, great cocktails and food.

Billie

2 years ago

Really lovely place to look at, but the rest of our experience was personally not quite there. The service was really bad, not sure if this was due to sickness or just because the amount of people. But we booked a table for 7, we were then told to wait didn’t get seated to 7:30, roles reverse we would have been refused service.

Service was really struggling, the waiting staff were nice but very stressed and under a lot of pressure.

Food was average, wouldn’t rant and rave about it, the burgers were good but the pasta was cold and the flavours were lost. Don’t feel the food is worth the cost.

I have been to rooftop gardens in previous years and it usually is quite nice. It’s just a shame on this occasion it was pretty poor considering the quality they try to provide and strive to do.

Eve S.

2 years ago

Food was excellent, well presented and fresh.
Service was not the best, as it was very busy; we had to wait for spoons as they weren't given out with dessert and the starters arrived before the drinks.... But the brownie and the beautiful view of the cathedral in the evening sky made up for it. The roof was open and there were heaters on after the sun went down.

Leanne A.

2 years ago

Amazing service & food today. Me and my husband came in for our anniversary, had a wonderful roast dinner and great cocktails.

Thank you to Amber & David for looking after us both. Very cheerful and professional, great team!

Highly recommend,
Will be back soon

Maggie B.

2 years ago

Great place with very good food. Friendly staff. View amazing and atmosphere great.

Teria B.

2 years ago

Great view & ambience. Tasty food & good sized portions. Friendly staff. Would recommend.

Lucy J.

2 years ago

Very overrated place full of a certain type of crowd. Other reviews seem to question the same, this is definitely not the place for a romantic meal, more for a hen or stag do.
The food was very basic - a burger so dry it was inedible. You can make better food at home!
Drinks extremely expensive and unusual combinations, but due to the cost you feel you can’t waste it!
Toilets are a floor down which is not a problem, however they were a mess inside and not worth visiting.
The waiter continuously called us ‘babe’ and ‘my love’ which made us extremely uncomfortable. I understand the need to build a rapport with your customers but please remain professional.
Next time will definitely be going to one of the wonderful places in the city centre. Stay clear of this tired, overrated bar/restaurant.

Fox T.

2 years ago

Bah. What’s the point of an allowing a party of people to book at the Rood Top Gardens if you have rented the actual roof top garden to private parties? If I’d have known that I would have book at any other indoor restaurant with my 8 colleagues. Very disappointing.

Nancy M.

2 years ago

The service and atmosphere are amazing. I went there on a Sunday afternoon, and I had a Sunday roast. The roast was a little bit dry, and it wasn’t what I had expected from a normal roast. Needless to say everything else was great, so I give it 4 stars.

Nicole C.

2 years ago

The venue is great but unfortunately the staff, and their service is awful. Called a whole week in advance for a table of four for cocktails. When we got there one staff member told us we had a table and another told us it was a first come and first serve basis, and no tables were available. We waited for one table to become available and when it did they told us we couldn’t sit there because someone had reserved that table. Honestly, the staff were awful unapologetic and rude. They have no idea how to deliver customer service, courtesy or professionalism. £50 for four cocktails and when the waitress came and brought it to us she spilled the cocktail all over the table and on us, my friend was wearing white as it was a hendo celebration. I will never go back to this venue simply because of the unprofessionalism from the staff.

Beth S.

2 years ago

I booked a table for 18:30. Had to wait half an hour for the table as people weren't leaving and it was not ready. This was annoying. I had booked so they should have been made to leave as soon as we arrived.
I also stated that this was for someones birthday. Nothing ever came regarding this. Whereas other people got a little dessert with a sparkler and got sung happy birthday. No issues with anything else other than one steak was very chewy and fatty.

Chris S.

2 years ago

I recently visited Rooftop Gardens in Norwich, and my experience was nothing short of a culinary disaster.

To start, I ordered the bruschetta, which was a complete letdown. The bread was stale and hard, making it nearly impossible to chew. The tomatoes were flavorless and the entire dish was drenched in a bland, watery sauce that seemed to have no seasoning whatsoever. I've had better bruschetta at a fast-food joint.

For my main course, I opted for the steak and chips, hoping for a classic, satisfying meal. What I got was a travesty. The steak was overcooked, tough, and dry, with zero seasoning. It was as if they had simply thrown a piece of low-grade meat on the grill without any care. The chips were equally disappointing – soggy, greasy, and cold. It was obvious they had been sitting out for a while before they reached my table.

Hoping to salvage the evening with dessert, I ordered the chocolate brownie ice cream. This was perhaps the biggest insult of all. The brownie was hard as a rock, with an artificial, plastic-like taste that made me question if it was even made in-house. The ice cream was the only semi-decent part, but it was overshadowed by the horrible brownie.

To top it off, the service was slow and uninterested. The staff seemed more concerned with chatting among themselves than attending to the customers. Overall, my experience at Rooftop Gardens was nothing short of abysmal. I would not recommend this place to anyone looking for a decent meal in Norwich. Save your money and go elsewhere

Chris P.

2 years ago

Good view of the cathedral. Nice set menu. Efficient and friendly service.

BJL

2 years ago

Beautiful rooftop dining areas- perfect for an afternoon beverage or meal.
The menu is clearly marked for allergens and dietary restrictions.
Service was slow and we asked multiple times for water refills.
The salad was good but the chicken was overcooked for all orders. The 3 course menu option is the way to go.

Thom

2 years ago

Lovely atmosphere (this is the reason to come here). Friendly service but a little pricey

stephanie H.

2 years ago

I went with a booked hen party of 9 people for afternoon tea. The table was laid for 8 people which was easily changed but teas were only catered for 8 people but charged for 9 people. We had to ask for tea and coffee to be brought to the table as didn't come. Too many scones and far too big. Dont need chees and fruit scones but i suppose theyre bulky! The sandwiches not very impressive and lacking flavour but will say the sausage rolls were delicious. Found at the end there were items added to the bill that we didn't have like expensive cocktails! Think it's expensive for what you get. I could have a nice meal out for that price. Won't be going again.

Rajiv R.

2 years ago

Recently visited this place for my Wife birthday… ordered their burger and chips.. the food was really bad.. just two dired beef patty with a bit of pickle for 16 pounds and load of chips..wife had caesar really plain…
Ambiance is nice drinks are okay

Nord M.

2 years ago

Came here for drinks and food, waiting 20 mins, tried to talk to staff but they’re all ignoring you. Really bad service.

Alex Fernandez O.

2 years ago

The service was quick and efficient because of are amazing waiter will who would regularly check to see that everything was ok for us

victoria H.

2 years ago

We recently had an evening out here with our 10 month old baby. The staff were amazing and couldn’t do enough to make us feel welcome and the food was delicious . Thank you for a great evening .

Martin B.

2 years ago

Fantastic. Highly recommended. Excellent service

Vicky G.

2 years ago

The food was good. The waitress Amber was very helpful and friendly and went above and beyond to ensure our experience at the restaurant was enjoyable

Keith S.

2 years ago

Our party of 6 were booked in for 8pm, by 9:45pm we were still waiting for our main courses, having had starters in a reasonable time. When the food turned up only 1 meal was acceptable. 4 were incomplete and 1 cold. In the end the reheated meal was too dry and 1 of the 4 incomplete meals was never completed despite being asked twice.

The manager changed our bill and was professional about it, which was appreciated and we thanked him, but why was he put in this position?

In my view the venue needs to decide what it really wants to be because fine dining it certainly is not. The venue is nice, though sitting outside in June is very different to December. However there were at least 4 hen parties, which make considerable demands on any kitchen team due to their size, we felt that as a small group we were overlooked.

I’ve been before, last time in 2022 and the experience was not dissimilar, no I didn’t book this time, I wouldn’t have.

If you like people watching you’ll have a ball, selfie culture and stag/hen enjoyment galore, it’s not a place for a romantic dinner for 2!

I hope the management decide what the future holds soon, or perhaps the profits are where they need to be so no changes needed.

Max D.

2 years ago

Bee was a legend, lovely staff, lovely food and allowing us to try the soup of the day and a milkshake which is in the process, a great place for a birthday.

Louise P.

2 years ago

Been coming here many years. The food has gone downhill, after a few recent visits and bad meals, won’t be back.

Steve E.

2 years ago

Great food and service, lovely atmosphere and friendly staff.
Great family meal.
Thank you.

Ret I.

2 years ago

Superb!! Wonderful food ( we ordered the two courses for £20 option) and good portion size. The staff were really attentive and friendly. I even congratulated the manager as we left! Really,really good. We'll return!

Olimpia K.

2 years ago

Pre booked afternoon tea for 4 people - got food over an hour after arriving! No acknowledgment or apology from management or staff. Food was very average, as was the service. Will not be returning.

Kyle Y.

2 years ago

Fantastic view with fantastic food. It is located in an office-looking building, but there are signs outside to direct you in. The restaurant can be very loud and lively, so it might not be the perfect place for a private moment, but it definitely has a fun, delightful ambience which I enjoyed a lot.

W B.

2 years ago

Great atmosphere and food

Caroline P.

2 years ago

Food was average. Starters did not turn up at the same time or did not turn up at all! Ordered prosecco and water bucket for the prosecco ended up on a dress of a guest and on the table. Waitress did not even notice. More attention to detail needed.

Dawid H.

2 years ago

Beutyfull place

Francesca H.

2 years ago

Lovely environment but it is definitely style over substance. The food was acceptable but not mindblowing and the drinks were incredibly sweet. However, if you enjoy people watching this is the place to go, instagram heaven and posing galore!

Andrew M.

2 years ago

Just had a great dining experience at the Roof Top Gardens on the 11th May lovely outdoor area with fab views and wonderful food - Bex was amazing she is an asset to the restaurant with her lovely helpful and engaging personality - we will be back 👍

Max W.

2 years ago

As residents of the apartment block next door, we have to put up with the loud music throughout the summer and, therefore, have to keep our windows closed if we want to drown some of the noise out. It doesn't fully work and the top floor flats are like saunas anyway since heat rises. I work nights and, today, I was woken up by the "DJ" shouting his head off. (The mixing's rubbish to start with: Gala's 'Freed From Desire' does not go into Darude's 'Sandstorm'.) While I appreciate the nature of the business, there doesn't seem to be a level of consideracy for anyone, like myself, who works nights - especially since we had no idea that the Sunday all day into late night music sessions were commencing this weekend. I'd move somewhere quieter but there's nowhere to move to that's decent

Eric M.

2 years ago

An amazing place, we had lunch on the outside terrace and it was great. The food was attractively presented and very tasty. We had the fixed price menu and we were not disappointed either by the quality or the portion size. My wife has coeliac disease and they were very aware of this and made it very clear her food was gluten free.
The views of the cathedral are brilliant and the vertical planters and waterfalls on one wall add to the experience.
Our server was very friendly, absolutely no complaints, I’d definitely go back.

wellen b. c. v. a. de S.

2 years ago

Had an amazing experience in there with my boyfriend, one of the waiter that served us tonight was called Mari and he was very helpful and made us feel really comfortable and very welcomed in there, we had a better experience because he served us, making the atmosphere of the restaurant a whole lot better, without mentioning the nice choice of musics play throughout the evening

Gilly P.

2 years ago

7 of us had an amazing evening here last night celebrating my niece’s 30th birthday, Had a great table, the best waiter we’ve come across for years (sorry that we didn’t get his name but he looked a bit like Chris Martin / Chris Ramsey LOL) - he was charming, funny, professional & casual in a good way, he really looked after us…… he is a credit to the place ! Food was excellent, especially all of the steaks. Restaurant was really busy too so they all worked very hard last night !! We’ll be back thank you for a lovely meal !

Stuart K.

2 years ago

Really disappointed for what appears to be a higher end restaurant. Mojitos that 3 of us sent back, that's the most basic of a cocktail. Espresso martinis that 2 of us couldn't finish.
Pork belly that was medium rare.
All were removed from the bill. However, should never have been put on the table.

Top T.

2 years ago

First time to Norwich found this place on Google

excepts dogs on outside terrace which is heated Staff are excellent and friendly, food and cocktails are excellent great place to come and relax even on a windy cold Wednesday Bex and Glen were great 👍

Kacie B.

2 years ago

Our server Amber was absolutely amazing, goes above and beyond and makes you feel so welcomed, thank you so much Amber!!

Sam H.

2 years ago

Amazing food and service

Jillian C.

2 years ago

I had lunch today at Rooftop Gardens in Norwich - a real hidden gem! Great food, great staff, great prices, great views what’s not to like?! Definitely recommend! 💕

Lauren A.

2 years ago

Absolutely loved having bottomless brunch here! David and Mira made the day! Brilliant vibe, quick service (even when busy), incredibly funny and very friendly.

Food and drinks were brilliant!

Would definitely visit again!

Skip J

2 years ago

A lovely respite and get away from the city. A rooftop garden bar and restaurant on the 6th floor, also with heated outdoor areas. Very friendly and helpful staff. We went for afternoon cocktails and bar snacks, chilling for a couple of hours.

Vegan wine and bar snacks clearly labelled.

Sam A.

2 years ago

This is a really pretty place. All staff are extra friendly. The food was delicious but not cheap and definitely not fast! (The chicken supreme is on the bone which I don't like and was glad I checked first!)

Janet N.

2 years ago

My first time going there and I enjoyed every bit of it. I had booked in advance for the outdoor sitting, but couldn't make it due to the rain. Indoor was nice, so it was all good. I enjoyed the meal and the services. Polite and friendly staff, ever ready to help.

James H.

3 years ago

Honestly, first time there and it’s a very good place to go to and have some food. The service was on point waited max 10 mins for our food and it was already at our table and some of the deserts were nearly instant. Definitely 5 stars for me and my missus.

Lauren M.

3 years ago

Went here for our anniversary meal. The ambience was lovely, a real strength of the place (however they do need to clean the glass around the rooftop, it was filthy so you couldn’t get a nice picture of the view).

Service was good - waiters were attentive. We did wait quite a while for food.

Drinks were reasonably priced and good quality. These were brought quickly.

Food choices were limited as and the portions were very small, but the quality of the food itself was really good. Dessert options were nothing to write home about - more variety would be good.

Jared B.

3 years ago

Fantastic dinner and great service. The duck is a great choice for your main meal.

ravinder S.

3 years ago

The roof top gardens in Norwich is a great place for a drink and some nibbles. Went on a really nice evening lucky to get a space outside so would recommend booking in advance. But the staff made a table for us. Lots of choices for drink and the nibbles we had were amazing.

I had a great view over Norwich city centre and there is a car park round the corner which is handy.

Ellen M.

3 years ago

This was our second time visiting Rooftop Gardens and we had a lovely time. The food was amazing, great, attentive quick service and the atmosphere was lovely. Our server Xenia (sorry if I spelled that wrong) was lovely too, really polite and made sure we had a great experience. Can’t wait to come back again! (Also would definitely recommend the tiramisu, best I’ve ever had!)

Louis T.

3 years ago

We got a lunchtime table on a weekday without a reservation, a choice of inside or outside, we chose outside and were told to use the heater if needed. The hosts were friendly and attentive, the food was very nice and the set lunch very good value. The roof closed at one point, just before a little un-forcast rain came, but it didn’t dampen the experience. I think we’ll go back for dinner another time.

Raquel M.

3 years ago

We had a lovely dinner. This place is amazing, the food and the drinks were great.
Our waiter David was super nice and gave us really good suggestions, he really made our evening a lot better.
We had the lamb kofta as a started and the meat was delicious and went really well with the fresh tzatziki sauce was a great combination.
Our main dishes were 10/10, the lobster and the sirloin steak were super juicy but don’t forget to ask for garlic butter, it made our dishes 100/10.
The mac and cheese was lovely, super cheesy and full of flavour.
The drink were delicious and strong, they have amazing cocktails so don’t miss out on that.
As a dessert I had one of the best cheesecakes I ever tried. The Norkfolk strawberries and cream cheesecake was EVERYTHING. The base of the cheesecake was crunchy which was perfect with the cream filling and the jelly strawberry top, I was in love with this dessert.
Very good restaurant, good music, good atmosphere and since we went on a Sunday night it was pleasantly quiet.
We’ll definitely come back

Lauren C.

3 years ago

Food was amazing, really tasty. We had a coeliac with us, who was amazingly well catered for. Drinks were great, although we did have to remind our server about our third round. Absolutely gorgeous location, we were on the roof Terrance on a chilly Saturday, and were provided blankets and an offer to move our table inside. Can't wait to visit again.

Welcome to Rooftop Gardens

About Our Restaurant

We’re Norwich’s first and only rooftop restaurant and bar, with 360-degree panoramic views of famous landmarks including the Cathedral, Castle and Carrow Road.

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Not Just For Dining
We Do Events Too

The Rooftop Gardens is available for hire! We offer a choice of three stylish areas for your corporate functions, charity events or private parties. The al fresco environment and stunning views are entirely unique to Norwich, guaranteeing your event will have an edge (literally).

We offer one of the most elegant and interesting meeting locations in Norwich. Visiting professionals will find us only a 5 minute walk from Norwich train station with direct links to London Liverpool Street, whilst locals will be familiar with the iconic Union Building on Rose Lane.

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Modern & Stylish Event Centre

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Modern & Stylish Event Centre

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Only for you

The Perfect Event Location

The Rooftop Gardens venue is available for hire! We offer a stylish space to organise corporate meet-ups, sponsored charity events or host private parties. The al-fresco environment and stunning views are entirely unique to Norwich, guaranteeing your event will have an edge, (literally).

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What Events do you offer?

Ut bibendum a adipiscing purus massa a facilisi congue parturient condimentum urna donec per adipiscing cursus nisl nam tristique parturient id.

How can I book an event?

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Can I Prebook?

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How do I get to your Restaurant?

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