Built for Reliability. Designed for Trust.
Relay has built a modern, high‑compliance channel platform for enterprises operating in regulated industries.
Organizations rely on Relay to execute sensitive communications across healthcare, financial services, life sciences, utilities, and other regulated environments — with confidence and consistency.
Why It Matters
As enterprises automate more decisions across their marketing, data, and technology stacks, the importance of a trusted execution layer increases. Relay serves as the compliant execution connection between automated systems and real people — ensuring that sensitive communications are delivered, completed, and handled with confidence.
Our Role In The Enterprise Environment
Relay sits behind marketing, data, and technology stacks as the execution layer for compliant customer communications. We don’t replace enterprise systems — we make them perform better.
Enterprise platforms decide what to send.
Enterprise platforms decide what to send.
Relay ensures compliant delivery and completion.
Relay ensures compliant delivery and completion.
Telemetry returns verified action data to systems of record.
Telemetry returns verified action data to systems of record.
This architecture extends the value, durability, and performance of the systems enterprises already depend on.
This architecture extends the value, durability, and performance of the systems enterprises already depend on.
Designed For Regulated Communication
Many enterprise communications require regulatory compliance and precise execution. Relay was built specifically to meet that need.
Relay Provides A Trusted Execution Layer
- Ensures regulatory compliance with end‑consumer communications.
- Supports sensitive PII and PHI interactions.
- Provides a trusted channel for high‑stakes customer actions.
- Scales across complex, multi‑entity enterprises.
Relay isn’t a messaging Tool
It’s Compliant Channel Infrastructure
Relay is a channel platform that provides compliant outcomes to regulated enterprises at scale.
Our Brands
Relay’s suite of brands are here to support your needs and keep you efficient, compliant, and agile.
Compliant, API-driven content delivery infrastructure that ensures enterprise communications achieve secure and measurable customer action
Built-in HITRUST r2, SOC2, HIPAA, and TCPA compliance makes personalized experiences safe—even in the most regulated industries.
Routes events and API calls from Salesforce, Adobe, Dynamics, and more.
GenAI-powered content engine that transforms marketing assets into mobile-optimized Feed experiences for use in CX Builder.
Our proprietary software solution that enables customer communication and drives meaningful customer actions.
Relay
CX Builder
CX Builder
Relay’s plug-and-play campaign build environment with a simple UI, image upload, and extensive content template repository.
Digitize any form that requires a signature and prompt a customer to sign it on mobile – no log-in required.
Captures verified proof of delivery, performance, and completion – improving outcomes
Relay’s proprietary advanced decision logic.
Our two-way chat solution embedded within the Relay Feed.
Advanced workflow form capture for documents, photos, surveys, and more.
Automates timing and logic for critical workflows and campaigns.