AI That Handles 95% of Queries - while your team focuses on bigger things
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~₹2 per resolution
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Trusted by fast-growing companies worldwide
THE OLD WAY
- Endless hiring cycles—train, wait, watch agents leave.
- Agents juggle multiple tools, losing track and time.
- Expensive to scale up, hard to keep up with demand.
- Inconsistent support and burned-out agents during peak times.
THE NEW WAY
- Smarter onboarding, faster agent ramp-up times.
- Unified tools for quick, seamless access to information.
- Scalable support with lower costs and flexible expansion.
- Consistent support quality and empowered agents, even in peak seasons.
THE PLIVO WAY
Your new star agent is
ramped up
within mins,
follows your policies to the tee,
and then saves you
time and money.
Build in a weekend, scale to millions
Infuse Your
Company’s Values
Company’s Values
Brand-Perfect Tone
Stay Consistent
Sounds Authentic
Your AI, your rules. Plivo AI embodies your core values, brand voice, and policies, delivering support that feels like it’s straight from your team.
Establish Objectives and Guardrails
Your AI, your rules. Plivo AI embodies your core values, brand voice, and policies, delivering support that feels like it’s straight from your team.
Stays Compliant
Set the Rules
Always in Control
Action-Driven Integrations
Your AI, your rules. Plivo AI embodies your core values, brand voice, and policies, delivering support that feels like it’s straight from your team.
E-commerce Ready
Shopify
Your Tools, Unified
Safe & Secure
We use real-time supervision, secure integrations, and automatic encryption of PII to ensure top-notch protection and compliance.
Built-in Guardrails
Define your boundaries—our AI learns within your policies, keeping responses consistent, compliant, and always within your control.
Secure, Seamless Integrations
Safely integrate with your systems using secure, compliant connections that protect data without compromising performance.
Privacy by Design
Automatic encryption, masking with privacy standards ensure that sensitive data is handled with the utmost security at every touchpoint.
95%
Issue
Resolution Rate
Resolution Rate
75%
Decrease in
Resolution Time
Resolution Time
Plivo CX's AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences. It's been an outstanding journey with Plivo, and we look forward to scaling further together.
Simran Khara
CEO, Koparo
What’s in the box
Plivo AI at a glance
Guardrails
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Tailored Policies
AI Control Measures
Boundary Enforcement
Brand & Policy
Customized Brand Training
Guardrail-Based Responses
Policy-Aligned Interactions
Performance Optimization
Dynamic Database Queries
Intelligent SKU Matching
Real-Time User Assistance
Privacy Protections
Hidden PII
Global Compliance Ready
Data Safety Standards
E-commerce Operations
Product Inventory Lookup
Secure Order Management
Automated Refund & Exchange
Scalable for Growth
Supports High Transaction Volumes
Adapts to Store Expansion
Handles Multi-Store Setups
Pricing
Know what you’ll pay
Starter Bundle
Learn More →
Perfect for small teams just getting started. Includes basic support and essential features.
1 agent seat
Upto 1000 resolutions
Additional credits at the same rate*
24 hour response time on email support
$0.75 / INR 5
per resolution
Growth Bundle
Learn More →
Ideal for growing teams with increased resolution needs and expanded capabilities.
5 agent seats
Upto 10,000 resolutions
Additional Credits at the same rate**
Priority email/chat support
$0.5 / INR 3.5
per resolution
Enterprise Scale
Learn More →
Advanced features and support for large-scale operations and enterprise needs.
10 agent seats
10,000+ resolutions
On call technical support
$0.35 / INR 2
per resolution
* Minimum 100 credits
** Minimum 1000 credits
Build in a weekend, scale to millions
