Welcome to our Global Support Gateway
Please select the Pharos product range relating to your enquiry using these links:
Datasheets
Product Bundles
Designer Controllers
Designer Wall Stations
Designer Remote Devices
Designer Accessories
Discontinued Products
- Expert Repeat Datasheet (July 2025)
- Expert Switch Datasheet (May 2025)
- Designer RIO D Datasheet (March 2025)
- Designer TPC Datasheet (December 2024)
- Designer EXT Datasheet (December 2024)
- Designer TPC + EXT Datasheet (December 2024)
- Designer TPS Datasheet (Jun 2024)
- Designer POE Datasheet (Jun 2024)
- Designer RDM Datasheet (Jun 2024)
- Designer LPC X rev2 Datasheet (Dec 2023)
- LPC X rev1 Datasheet (Aug 2011)
- LPC Datasheet (Nov 2009) serial numbers 001xxx – 005xxx
- EXP Datasheet (Nov 2009)
- AVC Datasheet (Nov 2009)
Software
Expert
Expert
Pharos Expert
Version 2.0
Version 1.2
Version 1.1
Designer 2
Designer 2
Pharos Designer
Version 2.15
Version 2.14
Version 2.13
Version 2.12
Version 2.11
Version 2.10
Version 2.9
Version 2.8
Version 2.7
Version 2.6
Version 2.5
Version 2.4
Version 2.3
Version 2.2
Version 2.1
IO Modules
IO Modules
IO Modules
Device Integration
Device Utilities
Productivity
Protocols & Standards
System Integration
Trigger Utilities
Web Services
BETA
Director
Director
Pharos Director
Version 2.15
Version 2.14
Version 2.13
Version 2.12
Version 2.11
Version 2.10
Version 2.9
Version 2.8
Version 2.7
Version 2.6
Version 2.5
DMX Record
DMX Record
Pharos DMX Record
Legacy Migration Tools
Legacy Migration Tools
Pharos Firmware Migration Tool
Pharos Project Migration Tool
Legacy Designer Version 1
Legacy Designer Version 1
Pharos Designer
Version 1.12
Version 1.11
1.11.6
Download Pharos Designer 1.11.6 for Windows
Download Pharos Designer 1.11.6 (Intel) for macOS
1.11.5
Download Pharos Designer 1.11.5 for Windows
Download Pharos Designer 1.11.5 (Intel) for macOS
1.11.4
Download Pharos Designer 1.11.4 for Windows
Download Pharos Designer 1.11.4 (Intel) for macOS
1.11.3
Download Pharos Designer 1.11.3 for Windows
Download Pharos Designer 1.11.3 (Intel) for macOS
1.11.2
Download Pharos Designer 1.11.2 for Windows
Download Pharos Designer 1.11.2 (Intel) for macOS
Version 1.10
Version 1.9
Version 1.8
Version 1.7
Version 1.6
Version 1.5
Version 1.4
Version 1.3
Version 1.2
Pharos Interface Editor
Pharos Installation Manager
Pharos Dynamic Media Manager
Please note: Installation Manager and Dynamic Media Manager are not recognised by OS X Gatekeeper in Mountain Lion. Please switch off Gatekeeper in System Preferences in order to install either of them.
Manuals & Guides
Expert Installation Documents
Expert Wall Station Mounting Guides
Designer Installation Documents
- Pharos Installation Guide
- Pharos RIO D4 Installation Instructions
- Pharos RIO G4 Installation Instructions
- Pharos Designer TPS 5 Installation Instructions
- Pharos Designer TPS 8 Installation Instructions
- Pharos Designer LPC X S3 Installation Instructions
- Pharos Designer VLC S2 Installation Instructions
- Pharos Designer VLC+ M Installation Instructions
- Pharos Repeat Installation Instructions
- Pharos Switch Installation Instructions
Designer Wall Station Mounting Guides
Designer 2
Legacy Designer 1
- Designer 1 Online Help
- Interface Editor Online Help
- Dynamic Media Manager Online Help
- Designer 1 User Manual – A4
- Designer 1 User Manual – Letter
- Designer 1 User Manual – eReader
- Interface Editor User Manual – A4
- Interface Editor User Manual – Letter
- Dynamic Media Manager User Manual – A4
- Dynamic Media Manager User Manual – Letter
- Installation Manager User Manual – A4
- Installation Manager User Manual – Letter
Specifications
Designer Controllers
Designer Wall Stations
Designer Remote Devices
Designer Accessories
Application Notes
Hardware
Integration
Software
Training
Expert Video Tutorials
Expert Video Tutorials
Designer 2 Video Tutorials
Designer 2 Video Tutorials
Getting Started Video Series
Online Training
Large Projects Tutorials
Introduction to Scripting
Designer 2 Webinars
Designer 2 Webinars
2021 Webinar Series
2020 Webinar Series
- Control your installation based on the weather
- Integrating with emergency systems
- LPC vs VLC family
- Integrate Xicato with your Pharos system
- Working with Real Time and Astronomical timelines
- Designer 2 best practices and useful tips
- Pharos and Audio – input, output, simulation, timecode and MIDI
- Integration options with BMS systems (Modbus, Bacnet, KNX)
- Integration with 3rd party lighting protocols (Casambi, Xicato, Hue, Dynalite)
Tips & Tricks
Tips & Tricks
Expert Tips & Tricks
- Getting Started with Pharos RIO D4 in Expert
- New in Expert 2.0: Groups – a flexible way to organise fixtures within a space
- New in Expert 2.0: Static overrides in dynamic scenes
- RDM Fixture Status Monitoring in Expert 1.2
- Getting Started with Pharos RIO G4 in Expert
- How to Control Fixtures with Extended Parameters in Expert 1.2
- How to get your free extended trial of Pharos Cloud with Expert Control
- Getting Started with the Simple Ethernet API in Pharos Expert
- How to set up DALI integration with Expert Control
- Make way for an impromptu special event by pausing your schedule
- How to use the Expert Touch app
- Changing Fixture Types in Pharos Expert
- How to Link Skins on Expert Touch to Tags in Pharos Expert
Designer Tips & Tricks
- New in Designer 2.15: Enhanced eDMX Pass-Through
- New DALI Features in Designer 2.14
- How to Schedule RDM Status Tests in Designer 2
- New in Designer 2.14: Specify a Playback Group in Timeline and Scene Triggers
- Upgrading to Designer 2.14: What’s New for Touch Devices?
- How to access your controller’s project file using Pharos Cloud
- RDM patching, status monitoring and management in Designer 2
- Reveal more detail with adjustable timeline row height in Designer 2
- Access flag properties using trigger variables in Designer 2
- Focus on a section of your timeline with Loop Regions in Designer 2
- Write scripts straight into a trigger with Quick Scripts in Designer 2
- Program to music with Music Timelines in Designer 2
- Getting started with DMX Record
- New in Designer 2.11: Timeline Flag Import and Export
- Custom Presets & Leveraging AI to Create New Visual Effects
- New in Designer 2.10 – Enhanced Fixture Tooltips
- New in Designer 2.9 – Authentication Rework
- LPC and VLC Families
- Making a Scene with DALI
- DALI Configuration
- New in Designer 2.8 – API Propagation
- New in Designer 2.8 – sACN Sync
- New in Designer 2.8 – VLC Enhancements
- Splitting the EDN
- Mix your colours with Direct Colour
- Feel Absorbed, Included and Enabled
- Don’t miss a beat with Timeline Audio
- Real Time and Astronomical Timelines
- Keeping your colour controls in sync
- Alternate Selection Methods
- Explore the advanced options in the Fixture Duplication Tool
- Create useful fixture arrangements with Fixture Templates
- Understanding the Patch Navigator
- Utilising layout keyboard shortcuts
- Roll the dice on the Gradient Tools Randomiser!
- Tips for migrating to Designer 2
Designer 1 Tutorials
Back to Basics
Back to Basics
Programming
Timeline Presets
Timeline Presets
Designer Custom LUA Presets
Web & Touch Interfaces
Web & Touch Interfaces
Designer Starter Web Interfaces
Designer v2.9.x (API v6) and above
Designer Starter Web Interfaces Archive
Designer Touch Interface Themes
Designer Default Web Interface Theme
Programming Resources
Programming Resources
Designer Script Examples
Designer IO Modules
Example Project Files
API Documentation
API Documentation
Cloud Portal
Wiring Diagrams
Designer Wiring Diagrams
TPC Wiring Diagram Examples
- TPC
- TPC – RIO 80
- TPC – RIO 44
- TPC – RIO 08
- TPC – RIO A
- TPC – RIO D
- TPC – BPS UK
- TPC – BPS US
- TPC – TPS
- TPC – EXT
- TPC – EXT – RDM
- TPC – EXT – RIO 80
- TPC – EXT – RIO 44
- TPC – EXT – RIO 08
- TPC – EXT – RIO A
- TPC – EXT – RIO D
- TPC – EXT – BPS UK
- TPC – EXT – BPS US
- TPC – EXT – TPS
- TPC examples (all)
- TPC – EXT examples (all)
VLC Wiring Diagram Examples
Multi-controller Wiring Diagrams (I)
Multi-controller Wiring Diagrams (III)
- 2x LPC X (single network)
- 2x LPC X (dual network)
- 2x LPC X (individual networks)
- 2x VLC (single network)
- 2x VLC (dual network)
- 2x VLC (individual networks)
- 2x VLC+ (single network)
- 2x VLC+ (dual networks)
- 2x VLC+ (individual networks)
- LPC X & VLC (single network)
- LPC X & VLC (dual network)
- VLC & LPC X (single network)
- VLC & LPC X (dual network)
- VLC+ & LPC X (individual networks)
- VLC+ & VLC (single network)
- VLC+ & VLC (dual network)
- VLC+ & VLC (individual networks)
- Dual Controller examples (2x 19inch)
.
Multi-controller Wiring Diagrams (II)
- TPC & LPC X (single network)
- TPC & LPC X (dual network)
- TPC – VLC (single network)
- TPC & VLC (dual network)
- TPC & VLC+ (single network)
- TPC & VLC+ (dual network)
- LPC & LPC X
- LPC & LPC X (single PoE network)
- LPC & LPC X (dual network)
- LPC & VLC (single network)
- LPC & VLC (single PoE network)
- LPC & VLC (dual network)
- LPC & VLC+ (single network)
- LPC & VLC+ (single PoE network)
- LPC & VLC+ (dual network)
- Dual Controller examples (1x 19inch)
Controller – EDN Wiring Diagram Examples
- 19″ Controller and EDN only
- 19″ Controller and EDN – SDI only
- 19″ Controller and EDN via a flat network
- 19″ Controller and EDN – SDI via a flat network
- 19″ Controller and EDN direct
- 19″ Controller and EDN – SDI direct
- 19″ Controller and EDN via switches
- 19″ Controller and EDN – SDI via switches
- 2x 19″ Controllers and EDN
- 19″ Controllers and EDN – SDI
- DIN-rail Controller and EDN
- DIN-rail Controller and EDN – SDI
- 2x DIN-rail Controllers and EDN
- 2x DIN-rail Controllers and EDN – SDI
- EDN and EDN – SDI wiring examples (all)
Drafting
Expert Line Drawings
Expert Renders
Expert Installation Templates
Designer Drafting
Designer Renders
Legal
Documents
Marketing
Brochures
Brand Identity Guide & Digital Assets Packs
Training Courses
Join us online or in-person at our London and Denver offices for free Designer and Expert training sessions.
Pharos Directory
All our downloads and resources links in one place. No waffle, no pictures, just quick access to everything.
Lighting Fundamentals
Browse our video series introducing DMX basics to get you started in dynamic architectural lighting control.
Product Notifications
Keeping you up-to-date about hardware changes, product end-of-life, availability and replacements.
