Ordering process in OVHcloud

• First order
• Activation time
• Invoicing
• Monthly payment
• Renewal

As a new OVHcloud customer, you need to create a nic handle (Customer ID) by filling in the form available via the link:
New customer.

This identfiant client (nic handle), allows you to log in to your OVH account and place orders, so make sure the information you enter is correct. Your postal and email addresses must be kept updated. They are our only means of contacting you.
If you need to change them, log in to the Control Panel, click information then on update in the left-hand menu.

As soon as OVHcloud has received your payment, your purchase order will be validated and your order will be immediately processed. You will then receive an email confirming receipt of payment. Your service will only become available and active once you've received your paid invoice via email. This normally happens within 24 hours of the payment. The service activation times are listed below:
 

All your purchase orders and invoices are available 24/7 in the Control Panel under the Billing Section. You can see and print them directly, without having to request them from the support team: Save time!

You can pay for certain products and services on a monthly basis at OVHcloud. You can choose to pay the full amount, or for part of the service; for example, you can pay only for additional options or services not included in the original tariff.

There are two ways to renew:
 

• Directly on the renewal page.
• In your Control Panel, go to “billing” > “My services”

For more details on payment methods at OVHcloud, please refer to our page.