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Turbocharged international presence

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Enhanced focus on customer support

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Superior affordability and customization

Executive summary

Imperium Hosting, founded by CEO Christian Tomlinson, aims to provide a personalized hosting experience for the gaming community with knowledgeable staff. The company offers a variety of services from game server hosting, web hosting, dedicated servers and VPS hosting, as well as an Elite membership that provides access to private forums and gaming events, competitions, prizes and behind-the-scenes access to forthcoming server developments.

The Imperium Hosting philosophy revolves around creating an extraordinary experience for gamers, making sure that every step of the process is as easy as possible, getting gamers to the action without lag.

The challenge

Initially relying on rented and re-built machines from various providers, the company faced efficiency issues and financial strain from high power consumption. They needed a centralized hub and scalable solutions. After reviewing OVHcloud’s Shockbyte® and Apex Hosting® case studies, Tomlinson reached out for help.

“We empower gamers with state-of-the-art hardware, supporting them every step of the way. Our ambition is to provide an incredible experience that doesn’t waste time reinventing the wheel and instead makes every part of it better. Whether you’re into Arma or Day-Z, we offer dedicated, human support and a different approach to creating a gaming community based on years in the industry. But after issues with our previous providers, we needed a partner that really understood our business and shared our values.”

Jesse Pitzler, Chief Marketing Officer

The solution

OVHcloud provided a variety of hosting solutions that allowed Imperium Hosting to scale its services instantly. They primarily use OVHcloud’s Advanced and Rise lines, which cater to SMEs and startups, respectively. Both lines offer scalability and a 99.95% uptime SLA. “They have been affordable and effective,” Tomlinson remarked, appreciating the price transparency and available discounts.

“OVHcloud’s ability to customize machines helped us meet demand,” continued Pitzler. “Because we are customer-centric, we want to spend our time with customers rather than cloud operations and asking customers to rely on bots or canned responses.”

Jesse Pitzler, Chief Marketing Officer

DDoS attacks are an ongoing concern, and certain games are notorious for being targets. “OVHcloud’s security measures, in addition to our own, are the icing on the cake,” said Tomlinson. “They help build trust with our customers,” Pitzler added.

Imperium Hosting

The result

Imperium Hosting previously experienced inconsistent reliability with other cloud providers. “The uptime was hit or miss, which isn’t acceptable for our clients,” Tomlinson said. Since moving to OVHcloud, their only downtime has been planned in advance.

Deploying new machines in Europe led to a surge of new customers. OVHcloud operates over 450,000 servers across 43 data centers worldwide. Due to growing popularity, Imperium Hosting now has machines in the United States, Canada, the United Kingdom, and France. “OVHcloud enabled our startup to expand on a global level,” Pitzler stated.

This year, Imperium Hosting experienced a revenue growth of 1,700% and plans to expand into Southeast Asia. “We have increased our team and are now operating in six OVHcloud data centers, with plans to grow that number,” Tomlinson added. “If you need bare metal machines to support your customers, I highly recommend OVHcloud. They provide excellent support, their international presence opens up new markets, and their competitive price helps with profitability. The sky's the limit.”