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Blog
Call center analytics: how to measure performance
A call center can be a lifeline for your business, but the brain behind the operation is call center analytics. This post helps you take a hard, data-driven look into how your team is handling clients or customers on phone calls and can help you boost not only your customer satisfaction numbers, but your bottom line, too. […]
Why flexible phone systems are key to launching your new business
In today's fast-paced world, modern phone services offer a lot more than just a way to make and receive calls—they can become an essential tool in shaping your brand's presence and streamlining your business operations from day one. This post outlines six key factors to consider when choosing the right phone service for a new business. […]
Compare the Ooma Office desktop, mobile and Chrome apps: Which is best for you?
Ooma Office enables you to make and take phone calls, check voicemails, and even chat using apps for mobile, desktop and Chrome. This post outlines how you can leverage apps to make the most of your business VoIP phone service with Ooma. […]
Ooma AirDial selected by Frost & Sullivan as 2025 Leader for POTS Replacement
Ooma AirDial® was recently selected by market research firm Frost & Sullivan as the 2025 Competitive Strategy Leader for Best Practices in the North American POTS replacement industry. […]