Ooma Blog

Call center analytics: how to measure performance - blog post image

Call center analytics: how to measure performance

March 14, 2025

A call center can be a lifeline for your business, but the brain behind the operation is call center analytics. This post helps you take a hard, data-driven look into how your team is handling clients or customers on phone calls and can help you boost not only your customer satisfaction numbers, but your bottom line, too.
10 safety and security questions to ask before reserving a short-term rental property - blog post image

10 safety and security questions to ask before reserving a short-term rental property

March 12, 2025

Check out these 10 questions to ask before renting a house, condo or room for a short stay to make sure it’s every bit as safe and secure as you expect it to be.
Why flexible phone systems are key to launching your new business - blog post image

Why flexible phone systems are key to launching your new business

March 5, 2025

In today’s fast-paced world, modern phone services offer a lot more than just a way to make and receive calls—they can become an essential tool in shaping your brand’s presence and streamlining your business operations from day one. This post outlines six key factors to consider when choosing the right phone service for a new business.
Compare the Ooma Office desktop, mobile and Chrome apps: Which is best for you? - blog post image

Compare the Ooma Office desktop, mobile and Chrome apps: Which is best for you?

March 4, 2025

Ooma Office enables you to make and take phone calls, check voicemails, and even chat using apps for mobile, desktop and Chrome. This post outlines how you can leverage apps to make the most of your business VoIP phone service with Ooma.
Ooma AirDial selected by Frost & Sullivan as 2025 Leader for POTS Replacement - blog post image

Ooma AirDial selected by Frost & Sullivan as 2025 Leader for POTS Replacement

March 4, 2025

Ooma AirDial® was recently selected by market research firm Frost & Sullivan as the 2025 Competitive Strategy Leader for Best Practices in the North American POTS replacement industry.
Stay connected with a mobile app if disaster knocks out your home phone - blog post image

Stay connected with a mobile app if disaster knocks out your home phone

February 28, 2025

Add the Ooma VoIP mobile app to your emergency preparedness plan so you can stay connected to family and loved ones if disaster strikes and you lose access to your home phone.