{"id":5186,"date":"2023-04-28T09:14:36","date_gmt":"2023-04-28T09:14:36","guid":{"rendered":"https:\/\/www.ncimb.com\/?page_id=5186"},"modified":"2026-01-20T17:13:38","modified_gmt":"2026-01-20T17:13:38","slug":"about-ncimb","status":"publish","type":"page","link":"https:\/\/www.ncimb.com\/about-ncimb\/","title":{"rendered":"About NCIMB"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e5186-e1 m402-0 m402-1 m402-2 m402-3 m402-4\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\"><\/div><\/div><div class=\"x-container max width e5186-e2 m402-b\"><div class=\"x-column x-sm x-1-1 e5186-e3 m402-c m402-d m402-e\"><hr  class=\"x-gap\" style=\"margin: 120px 0 0 0;\"><\/div><\/div><\/div><div class=\"x-section e5186-e5 m402-0 m402-3 m402-5 m402-6\"><div class=\"x-container max width e5186-e6 m402-b\"><div class=\"x-column x-sm x-2-3 e5186-e7 m402-c m402-d\"><h1  class=\"h-custom-headline h3\" ><span>About NCIMB<\/span><\/h1><div id=\"\" class=\"x-text\" style=\"margin-top:20px;font-size:1.2rem;\" ><p>NCIMB Ltd is an innovation-driven microbiology products and services company that houses the largest bacterial culture collection in the UK Biological Resource Network. This culture collection is an invaluable genetic resource for industry and the research community. We supply strains from our culture collection for research and commercial use, and offer a trusted range of microbial identification, next generation sequencing, chemical analysis, ecotoxicity, and biological material storage services from our purpose-built, Aberdeen-based laboratories.<\/p>\n<p>Our customers include some of the world's biggest pharmaceutical manufacturers as well as household names in food, drink and energy production. We also work with universities, research institutes, small companies and start-ups.<\/p>\n<p>Our services are used in quality control procedures, research and development projects, intellectual property protection and compliance with environmental regulations. We can work with you to support and de-risk your process and product development.<\/p>\n<p>Whoever we are working with and whatever product or service we are providing, we pride ourselves on delivering high levels of customer service.<\/p>\n<\/div><\/div><div class=\"x-column x-sm x-1-3 e5186-e10 m402-c m402-d\"><hr class=\"x-line e5186-e11 m402-g m402-h\"\/><a class=\"x-anchor x-anchor-button has-graphic e5186-e12 m402-k\" tabindex=\"0\" href=\"https:\/\/www.ncimb.com\/about-ncimb\/ncimb-board\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2019\/01\/btn-icon-newsletter.png\" width=\"38\" height=\"32\" alt=\"Newsletter\" loading=\"lazy\"><\/span><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">NCIMB Board<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e5186-e13 m402-k\" tabindex=\"0\" href=\"https:\/\/www.ncimb.com\/about-ncimb\/ncimb-timeline\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2019\/01\/btn-icon-newsletter.png\" width=\"38\" height=\"32\" alt=\"Newsletter\" loading=\"lazy\"><\/span><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Our History<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e5186-e14 m402-k\" tabindex=\"0\" href=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2023\/04\/NCIMB-Overview-March23.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2019\/01\/btn-icon-newsletter.png\" width=\"38\" height=\"32\" alt=\"Newsletter\" loading=\"lazy\"><\/span><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">NCIMB Services Overview<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e5186-e15 m402-k\" tabindex=\"0\" href=\"https:\/\/www.ncimb.com\/contact-us\/\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2019\/01\/btn-icon-contact.png\" width=\"38\" height=\"32\" alt=\"Contact Us\" loading=\"lazy\"><\/span><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Contact NCIMB<\/span><\/div><\/div><\/a><\/div><\/div><\/div><div class=\"x-section e5186-e16 m402-0 m402-7\"><div class=\"x-row x-container max width e5186-e17 m402-l m402-m\"><div class=\"x-row-inner\"><div class=\"x-col e5186-e18 m402-n\"><h2  class=\"h-custom-headline h4\" ><span>OUR FACILITIES<\/span><\/h2><div id=\"\" class=\"x-text\" style=\"margin-top:20px;font-size:1.2rem;\" ><p>Our new, purpose-built, laboratories and storage facilities are located in Aberdeen, in the North-East of Scotland.<\/p>\n<p>Our molecular suite is equipped with automated extraction capabilities including Qiagen QIA cubes to produce high quality DNA and RNA for downstream PCR, qPCR and sequencing. Our laboratories are equipped with the latest technology for sequencing and identification of microorganisms, including Sanger and next generation sequencing platforms.<\/p>\n<p>NCIMB houses the UK's National Collection of Industrial, Food and Marine Bacteria on-site, and has the facilities to offer biological material storage customers a flexible service ranging from storage of a few cryogenic vials in a shared freezer, to customised high security, dedicated storage areas.&lt;\/ps<\/p>\n<\/div><h2  class=\"h-custom-headline h4\" ><span>QUALITY<\/span><\/h2><div id=\"\" class=\"x-text\" style=\"margin-top:20px;font-size:1.2rem;\" ><p>We operate a well-established quality management system certified to ISO 9001:2015, and undertake microbial identification to Good Manufacturing Practice (cGMP) standards.<\/p>\n<\/div><h2  class=\"h-custom-headline h4\" ><span>FOR MORE INFORMATION<\/span><\/h2><div id=\"\" class=\"x-text\" style=\"margin-top:20px;font-size:1.2rem;\" ><p>For more information about our products and services you can navigate our website by <a href=\"https:\/\/www.ncimb.com\/service-by-industry\/\">industry sector<\/a> or by<a href=\"https:\/\/www.ncimb.com\/our-services\/\"> service type<\/a>. You can also <a href=\"https:\/\/www.ncimb.com\/contact-us\/\">contact us <\/a>to find out more about our culture collection or laboratory services.<\/p>\n<p>Read on to find out why our customers choose NCIMB.<\/p>\n<\/div><\/div><div class=\"x-col e5186-e25 m402-n m402-o\"><hr class=\"x-line e5186-e26 m402-h m402-i\"\/><img decoding=\"async\"  class=\"x-img x-img-none\" style=\"margin-top:20px;\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2019\/06\/ngs-image-3.jpg\" alt=\"A scientist in a white lab coat and purple nitrile gloves is placing samples int the a sequencer.\"><\/div><\/div><\/div><\/div><div class=\"x-section e5186-e28 m402-0 m402-1 m402-2 m402-3 m402-8\"><div class=\"x-container max width e5186-e29 m402-b\"><div class=\"x-column x-sm x-2-3 e5186-e30 m402-c m402-d\"><h1  class=\"h-custom-headline h3\" style=\"color: hsl(0, 0%, 100%);\"><span>Why choose NCIMB?<\/span><\/h1><div id=\"\" class=\"x-text\" style=\"margin-top:20px;font-size:1.2rem;color:#fff;\" ><p>Our feedback tells us that customers value our high levels of customer service, including fast turnaround times, excellent quality control and attention to detail.\u00a0We surveyed our customers anonymously to find out why they chose and continued to use NCIMB. The quotes below are examples of the feedback that we received.<\/p>\n<\/div><\/div><div class=\"x-column x-sm x-1-3 e5186-e33 m402-c m402-d\">&nbsp;<\/div><\/div><\/div><div class=\"x-section e5186-e34 m402-0 m402-3 m402-8 m402-9 m402-a\"><div class=\"x-container max width e5186-e35 m402-b\"><div class=\"x-column x-sm x-1-3 e5186-e36 m402-c m402-d\"><span class=\"x-image e5186-e37 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes12.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;Listening to the customers, they want to understand our needs and respond them&quot;\" loading=\"lazy\"><\/span><span class=\"x-image e5186-e38 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes2.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote:&quot;Very good and prompt customer service, great communication&quot;\" loading=\"lazy\"><\/span><span class=\"x-image e5186-e39 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes7.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;Good communication and high reputation of scientist, it is also easy to send samples&quot;\" loading=\"lazy\"><\/span><\/div><div class=\"x-column x-sm x-1-3 e5186-e40 m402-c m402-d\"><span class=\"x-image e5186-e41 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes8.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;They improved our efficiency&quot;\" loading=\"lazy\"><\/span><span class=\"x-image e5186-e42 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes3.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;Easy to work with, obliging - they make things easy, they are very good&quot;.\" loading=\"lazy\"><\/span><span class=\"x-image e5186-e43 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes6.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;They have very good reputation and high standards.&quot;\" loading=\"lazy\"><\/span><\/div><div class=\"x-column x-sm x-1-3 e5186-e44 m402-c m402-d\"><span class=\"x-image e5186-e45 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes4.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;They re very responsive and thorough&quot;h\" loading=\"lazy\"><\/span><span class=\"x-image e5186-e46 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;Very good customer experience, great communication at every stage of the process.&quot;\" loading=\"lazy\"><\/span><span class=\"x-image e5186-e47 m402-p\"><img decoding=\"async\" src=\"https:\/\/www.ncimb.com\/wp-content\/uploads\/2021\/10\/ncimb-customer-quotes9.jpg\" width=\"480\" height=\"240\" alt=\"Customer quote: &quot;They give us certainty and confidence, that our request will be dealt with properly&quot;.\" loading=\"lazy\"><\/span><hr  class=\"x-gap\" style=\"margin: 30px 0 0 0;\"><\/div><\/div><div class=\"x-container max width e5186-e49 m402-b\"><\/div><div class=\"x-container max width e5186-e50 m402-b\"><\/div><\/div><div class=\"x-section e5186-e51 m402-0 m402-2 m402-3 m402-6 m402-9\"><div class=\"x-container max width e5186-e52 m402-b\"><div class=\"x-column x-sm x-2-3 e5186-e53 m402-c m402-d\"><noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-9-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-9\" aria-describedby=\"nf-form-errors-9\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='9';form.settings={\"objectType\":\"Form Setting\",\"editActive\":true,\"title\":\"Want to find out more about what we do? 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