A Legacy of Data-Driven Solutions
Everyone has a story. Here is ours.
The Beginning: 1963
MSA was founded by Dr. Alfred A. Kuehn, PhD, a chemical engineer and faculty member at Carnegie Mellon University’s Tepper School of Business.
Mission
The company was built on Dr. Kuehn’s principle: to identify new and challenging problems that require original solutions. This established the core mission of bringing a quantitative, data-driven approach to decision-making and problem-solving, informed by a deep understanding of the customer.
The Following Six Decades
MSA grew steadily by focusing on solving problems one customer and one project at a time. The company established a strong culture of customer service, emphasizing listening to and learning from clients to understand their specific challenges and opportunities.
Today
MSA now employs more than 700 people. The company serves a broad spectrum of industries—including CPG, Media, Healthcare, and Manufacturing—and works with some of the largest corporations in the world. The daily mission remains focused on using analytics and informatics to help clients inform decisions, forecast outcomes, and automate processes.
For six decades, we have been driven by a single mission: to help our customers answer questions and solve problems. Our success springs from a fact we never forget: Our customers are the reason we are here.
While our expertise in analytics, informatics, and IT infrastructure is world-class, our true differentiator is our partnership. We dig deep to gain a real understanding of your challenges, and customer service defines our company.
Our success is founded on key principles that define our problem-solving approach.
A Culture of Innovation
Our founding principle is to identify new and challenging problems that require original solutions. We don't just apply old models; we create new ones to help you forecast outcomes and automate processes.
Unmatched People
Our greatest asset is our team of over 700 knowledgeable, curious, and motivated employees. They are relentless problem-solvers who love to build things that work in the real world.
Decades of Success
We have grown by focusing on solving problems one customer at a time. This approach has allowed us to serve a vast spectrum of industries and work with some of the largest corporations in the world.
A Dedicated Partner
You are our biggest source of information and inspiration. We are great at listening and learning, and we are dedicated to putting your data to work to help you reach your goals.
Our People Are Our Greatest Asset
Founded in 1963 by a Carnegie Mellon faculty member, our culture has always attracted “intrapreneurs”—curious people who love to learn, look for new models, and build things that work in the real world. This unique blend of experience and innovation is the reason for our success.
Better together
At MSA, we know the best outcomes come from strong partnerships and an enjoyable working experience. We approach every engagement with enthusiasm and a shared commitment to solving complex problems while building lasting client relationships. We love what we do, and that passion shows in the results we deliver.