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McGraw Hill Support Center

Support by Learning Level

Orders and Refunds

If you need to attach a Purchase Order or Quote, you can email order support. If you need to expedite an order or pay by credit card over the phone, you can call order support. To find products, check pricing, or place an order online, visit the website and use search.

You can check your order status using your order number, PO number, or account number. Check your order status.

Signing in to your account is the fastest way to request a return and view your order history. Follow the step-by-step instructions in How to Request a Refund. If you can’t access your account or are returning certain digital products, you can submit a refund request using your web order number.

You can request a copy of your invoice by submitting a short form. Request an invoice copy using your invoice, order, or purchase order number.

For help with orders, invoices, or account questions, customers can submit a support request or call Customer Service. Higher Ed customers can submit a support ticket. PreK–12 customers can submit a support ticket. Customers can also call Customer Service at (800)-338-3987.

Additional Help & Support Resources

Higher Ed Frequently Asked Questions

PreK–12 Tech Support

Submit a Request Ticket

Higher Ed Tech Support

Submit a Request Ticket

PreK–12 McGraw Hill Representative

Contact a PreK–12 Rep

Higher Ed McGraw Hill Representative

Find your Higher Ed Rep

Outside the United States:

Contact International Support
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