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The live chat software that gets the job done

Free 14-day trial No credit card required

Real-time chat with a personal shopper to increase sales

35,000+ companies have experienced how LiveChat® improves sales and support on their website

LiveChat® is intuitive customer service software. Quick to set up, easy for your team to use
and a go-to choice for your customers.

LiveChat® - AI customer service platform for your sales and customer support LiveChat® - AI customer service platform for your sales and customer support

Preview LiveChat®
on your home page with one click

INCREASE ONLINE SALES

Engage with live chat, sell with ease

Your visitors are already interested — now put live chat to work. Start conversations with pre-set messages, recommend products, and guide them to the ideal purchase.

AI-powered customer service in live chat assisting a customer
Quote from Sephora about using live chat software for customer service
Milena Wojewoda,
Digital Project Specialist at Sephora
Quote from Sephora about using live chat software for customer service Milena Wojewoda,
Digital Project Specialist at Sephora

“Most of our chats are sales-related, and we've seen a significant uptick in sales since implementing LiveChat®. By offering quick online consultations, customers on the fence can get the advice they need to confidently choose and buy.”

25%

increase in average order value after implementing LiveChat®

Sell more products with live chat online

Sell more products with live chat online

IMPROVE CUSTOMER SATISFACTION

Make premium support your new standard

Streamline your communication by handling all customer messages in the live chat app. With instant access to customer info, you'll deliver the top-notch service your customers deserve.

Example use of AI in customer service to enhance messages in live chat
Kamran Zand, Owner at Luxury Estates International, on LiveChat® Kamran Zend,
Owner at Luxury Estates International
Kamran Zand, Owner at Luxury Estates International, on LiveChat® Kamran Zend,
Owner at Luxury Estates International
Luxury State International logo

"With a mission to deliver first-class customer service, it was only natural for us to have the best live chat software. It allows our customers to book property showings instantly, which is perfect for their tight schedules."

30%

increase in customer conversion after implementing LiveChat®

Create a flawless experience with an online chat

Create a flawless experience with an online chat

AUTOMATE CUSTOMER SERVICE

Automate support and sales with AI customer service chatbots

When your live chat agents deal with repetitive tasks or common questions, use chatbots to handle inquiries automatically. Let chatbots manage the routine and your team focus on delivering exceptional experience.

Customer support AI chatbot service assisting with booking meetings and providing support.

Boost your team’s performance with Copilot inside the app

Copilot helps your agents navigate LiveChat® and provides real-time insights about your business so they can respond faster and with confidence. With seamless AI customer service backing them up, your agents work more efficiently and deliver a better experience.

LiveChat®'s Copilot enhancing customer service with artificial intelligence
AI text enhancement inside LiveChat®

Text enhancement

Tag suggestions inside LiveChat®

Tag suggestions

AI summary of live chat conversation

Chat summary

Text enhancement

Tag suggestions

Chat summary

ROI THAT WORKS FOR YOU

Monitor how live chat impacts your business

Get clear insights with live chat reports that help you make smart customer service decisions — no data expert needed.

This image shows a bar chart of the sales tracker for the month.

Sales tracker

This image shows a bar chart of the agent performance for the month.

Agent performance

This image shows a bar chart of the campaigns conversion for the month.

Campaigns conversion

This image shows a bar chart of the chat engagement for the month.

Chat engagement

This image shows a bar chart of the chat satisfaction for the month.

Chat satisfaction

This image shows a bar chart of the achieved goals for the month.

Achieved goals

This image shows a bar chart of the staffing prediction for the month.

Staffing prediction

This image shows a bar chart of the website traffic for the month.

Website traffic

Sales tracker

Agent performance

Campaigns conversion

Chat engagement

Chat satisfaction

Achieved goals

Staffing prediction

WEBSITE TRAFFIC

You can expect 1000 chats daily if you accept chats in peak hours.

Your chats, analyzed in seconds

Weekly summaries highlight your most frequent customer questions, giving you the big picture – like skimming through 1,000 chats in 30 seconds.

Sierra Woodall portrait Sierra Woodall,
GreenState Credit Union
Sierra Woodall portrait Sierra Woodall,
GreenState Credit Union
GreenState Credit Union logo

“I know that our chat team loves LiveChat®’s reporting tools. They look at their stats every day, their average response time or their average chat ratings. And having that available to them in a super simple way is really great.”

Turn live chat data into exceptional customer care

Turn live chat data into exceptional customer care

They say... chatting has never been easier

Kent Bicycles Service Center 🇺🇸

Star Star Star Star Star

“We have been using LiveChat® for about a year now. It has greatly enhanced our ability to assist our customers.

The Cake Planner 🇺🇸

Star Star Star Star Star

“LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.

MONTBLANC LMDM 🇦🇺

Star Star Star Star Star

“Absolutely recommend for the level of reporting and customer service provided when I had some troubles re-installing the app again.”

ÓRTTU 🇺🇸

Star Star Star Star Star

“Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!

Aylala 🇵🇱

Star Star Star Star Star

“The app is great!!! I can literally close sales on the go and handle Instagram and other channels all from ONE PLACE! It’s super reliable, easy to use, and really helps boost my conversions!”

Luxurious Beds and Linens 🇨🇦

Star Star Star Star Star

“Great app great customer service always there to help when you have questions or issues to solve. Highly recommend.”

X NIHILO 🇦🇺

Star Star Star Star Star

“Integrating LiveChat® into our e-commerce website has been one of the best decisions we’ve made.

Store Supplies 🇺🇸

Star Star Star Star Star

“Awesome App with powerful features. Worth the price!

Fromanteel Watches 🇺🇸

Star Star Star Star Star

“Functional, easy to use, full of information and indicators in order to quickly support customer requests.

TurkstraLumberLtd 🇨🇦

Star Star Star Star Star

“Linking LiveChat® to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat® have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.”

MB Sentinel 🇺🇸

Star Star Star Star Star

“Great app that just works. We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions). We saw a 25% increase in our sales with the automations/campaigns within live chat.”

JetSkiCovers 🇺🇸

Star Star Star Star Star

“LiveChat® has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!”

KORA Organics 🇺🇸

Star Star Star Star Star

“Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.”

PATH projects 🇺🇸

Star Star Star Star Star

“I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.”

South Horizon T-Shirt Company 🇺🇸

Star Star Star Star Star

“I have used LiveChat® for almost 2+ years on and off. I am extremely pleased with this incredible app and its features. The design is quite brilliant and well executed. But most importantly any time I have a question, I can chat with their support team member 24/7 and get a correct answer within minutes. Now that’s peace of mind.”

ENDER LEGARD 🇬🇧

Star Star Star Star Star

“Our 'go-to' chat app since 2017. LiveChat® does everything we need it to do (and then some). Sleek, easy to use interface with lots of features. A bit pricey (especially for some of the AI add-ons), but you get what you pay for. And when needed, the support is instant and super efficient.”

White Rabbit Skin Care 🇬🇧

Star Star Star Star Star

“I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions.”

CustomIcing.com.au 🇦🇺

Star Star Star Star Star

“We have been using LiveChat® for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from LiveChat®. Yes, I would recommend LiveChat®.”

Security Store House 🇺🇸

Star Star Star Star Star

“This is the go-to professional app with everything you need. Not only does support check in on you to make sure you're okay, but they even go the extra mile when needed. Great service and app.”

200+ INTEGRATIONS

Connect with tools that support your business growth

Mix and match from 200+ integrations like WordPress, Squarespace, and Mailchimp to create a tailored solution. The tools manage the details, simplify your tasks, and operate seamlessly in the background.

See LiveChat® integrations
LiveChat® improves your customer shopping experience LiveChat® improves your customer shopping experience

LiveChat® completes your customer shopping experience

See how our top ecommerce integrations can impact your sales and enhance customer experience.

Bring your favorite tools together for a seamless workflow

Bring your favorite tools together for a seamless workflow

Starts from $20 monthly

Simple pricing for every need

Add LiveChat® to your website for free and enjoy a 14-day trial (no credit card required). Choose the perfect pricing plan afterward.

See full pricing

Looking for an enterprise live chat solution?

Let's discuss a personalized plan designed specifically for your business.

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What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

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We’re here for you 24/7/365

You’re looking for the best live chat software to meet your needs. We’re here to offer you more than just a product.

LiveChat® Product Experts are available for you 24/7/365 to provide live chat support and help you drive your business growth.

Product Experts Product Experts

Ready to increase sales, provide a premium experience, and enjoy seamless automation?

Free 14-day trial No credit card required

Ready to increase sales, provide a premium experience, and enjoy seamless automation?

Free 14-day trial No credit card required