Help Dialog Configuration
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After installing Help Dialog, a new user can follow these tasks to get started effectively:
Customize Widgets:
- Go to the Widgets page to create and customize widgets for different sections of the site.
- Use the “Copy Active Widget” feature to duplicate existing widgets for quicker setup.
- Details are here: Configure Widgets
Setup AI Integration
Followin instructions here: AI Chat
Manage FAQs:
- Select the FAQs tab to add, edit, or delete FAQs.
- Control the visibility of the search box and decide whether to include posts in search results.
- Details are here: Frequently Asked Questions
Integrate with Knowledge Base:
- If using the Echo Knowledge Base plugin, ensure it’s installed and configured to enhance FAQ search capabilities.
Set Up Form Submissions:
- Configure the Form Submissions page to capture user queries effectively.
- Details are here: Contact Form Overview
Publish Widgets:
- Once satisfied with the setup, publish the widgets to make them live on the site.
