Frequently Asked Questions (FAQs)

FAQs

Estimating

Project Management

Environmental, Health & Safety

Operations

Fleet

Integrations

Professional Services

HCSS Company

Estimating

Is HeavyBid good for budget estimates?

Yes. Several cities, engineering firms, and public utilities use HeavyBid for that purpose. We also interface with RSMeans and Richardson’s pricing data.

Will I be able to find estimators with HeavyBid experience?

Yes. More than 50,000 estimators in the United States and Canada currently use HeavyBid.

What size contractor uses HeavyBid?

HeavyBid comes in three different levels to fit companies of all sizes, from small contractors typically bidding projects worth $100,000+ to large contractors bidding projects in the billions of dollars.

Can I create change orders in HeavyBid?

Yes. You can add to or modify a copy of the original estimate, or you can create a change order estimate.

Can I get references from other customers on HCSS’ construction estimating and bidding software?

Yes. We are proud of our references. Thousands are available here

Will HeavyBid work on a standalone laptop?

Yes. Even if you have a network, HCSS recommends having HeavyBid on standalone laptops as a backup in case of network or internet failure near bid time.

Can I have multiple estimators in the estimate at once?

Yes. In fact, that is a major benefit of HeavyBid over spreadsheets. For example, we have had joint ventures estimated from multiple companies in multiple locations with as many as 25 estimators working on the same bid at once.

Will HeavyBid work for DOT work?

Yes. A huge percentage of our customers do DOT work. In fact, HeavyBid can download bid items from most states’ DOTs and export prices back to their DOT applications.

How long does HeavyBid implementation take?

A typical implementation is two to four days at your office with one of our professional estimators, most having more than 20 years of estimating experience. HeavyBid Basic usually requires two days. HeavyBid Advanced three days, and Comprehensive four days. We actually expect you to be using HeavyBid for your estimating after we leave. Implementation for multi-divisional companies will take longer.

Will HeavyBid run on the HCSS Cloud?

Yes. With HCSS Cloud, HCSS takes care of system hardware, backups, and updates while giving you completely secure data and high availability. Your users will have the fastest performance possible, reducing your IT expenses and overhead with cloud based estimating software.

Are there any size limitations on HeavyBid estimates?

No. HeavyBid has been used to build joint ventures worth more than $4 Billion, and it is not uncommon to have 500 to 1,000 bid items in a unit price bid. In fact, we’ve seen estimates with more than 10,000 resources used in one HeavyBid estimate.

Can I get help quickly before an important bid is due?

Yes. HCSS is proud of our 24/7/365 instant support based at our Sugar Land, Texas, campus. You can expect support from a knowledgeable technician in three rings or less, and expect that our staff will bend over backwards to help you get your bid in on time.

How does HeavyBid interface with Primavera and Microsoft Project?

HeavyBid’s activity codes map to project management codes in Microsoft Project and Primavera P3, P5, and P6. HeavyBid then exports activities and durations, along with resources, to the project management software. Modified schedules and durations can then be imported back into HeavyBid, which can then be studied to see what has to be done to the estimate to achieve the new schedules.

What type of contractor uses HeavyBid?

The typical HeavyBid customer is an infrastructure contractor that builds highways, bridges, dams, tunnels, airports, railroads, utilities, pipelines, or wastewater treatment plants or does earthwork such as land clearing, excavation, and mining. These contractors use crews and heavy equipment and typically do unit price work, such as DOT work or non-typical large facilities like stadiums and power plants. Those wanting to standardize their vertical and horizontal construction divisions, or job owners and engineering firms needing to make capital budget estimates may also use HeavyBid.

Why is HeavyBid an improvement over spreadsheets?

HeavyBid is a multi-user software system that eliminates the formula errors and version issues of spreadsheets. HeavyBid allows you to build well-documented estimates that will be accessible as long as you need them, and it allows you to build complicated estimates with ease. In addition, HeavyBid provides you with instant 24/7 customer support for your last-minute bids and complicated estimates.

What would performance be on a $1 billion estimate with thousands of resources?

Estimate entry into HeavyBid is typically nearly instant, regardless of estimate size, and reports rarely take more than one minute to produce. Major changes throughout a large estimate (such as a change to a labor rate that is used 300 times) may take a minute or so, and the bid summary process (summarizing the bid and running cost-spreading routines to arrive at unit prices) might take 7 or 8 minutes on an estimate with many thousands of resources.

How does your flexible coding structure give me a competitive advantage?

HeavyBid’s coding system makes it easier to standardize across your company and to store data, such as costs, crews, productions and material, against those codes. A flexible coding structure also allows individual estimators or company divisions to have some latitude within the general framework to customize for their specialized way of estimating. If using HCSS HeavyJob, a consistent coding structure will allow you to look at actual job data with one keystroke while building your estimate and bring that back into your estimate as supporting notes.

Why should an estimator care that you have a HeavyJob product for field entry and project management?

Communication between the field and the office is the key to an efficient, profitable company. HeavyBid provides your estimators’ productions, notes, crews, and calculations to anyone using HeavyJob field management software and provides feedback from the field to your estimators which they can use in the future to justify their estimates of production. Also, at many companies, the estimators are the project managers and they will be in and out of both products constantly including estimating change orders while running the job.

If I’m not an infrastructure contractor, will HeavyBid be a fit?

Maybe. HeavyBid saves the most time for companies whose estimates include a lot of resources, crews, alternate construction methods, and a lot of thinking and analysis required to make a competitive bid. While HeavyBid works for any kind of estimating, there are more targeted solutions for many trade specialties such as mechanical, electrical, or roofing. HCSS does have a number of construction customers with both infrastructure and vertical construction divisions, so if you are looking to standardize both groups on the same software, HeavyBid works much better for vertical construction than vertical software does for infrastructure construction.

How can I justify the ROI of HeavyBid to my boss?

Our HeavyBid users tell us they are able to double their estimating output compared to spreadsheets and improve estimating productivity between 25 to 50% compared to other estimating software systems. This allows increasing your company’s bid volume without hiring additional estimators as well as improving the quality of your estimates from spending more time analyzing the estimate rather than doing tedious work. If you integrate it with HCSS HeavyJob, in addition to the HeavyJob cost savings, your entire company becomes more efficient by tying the estimate and actual job data together for easy access by both estimators and project management.

Will HeavyBid send budget information to my accounting system?

HeavyBid provides standard interfaces at no charge to more than 30 accounting systems, including Viewpoint, Dexter & Chaney, Sage 300 (Timberline), QuickBooks, Foundation, Explorer, and other popular accounting software programs. Some interfaces require custom programming at an additional charge – including JD Edwards, SAP, CMIC, and sometimes Viewpoint.

Do you have a users’ group meeting where I can get together with other estimators?

Yes. HCSS has had Users Group Meetings every year since 1989. We currently host two meetings each year, in January and February, with more than 1,500 users in attendance – around half of them are estimators. At HCSS Users Group Meetings, you will learn from both HCSS and other customers on how to improve your estimating, suggest additions or changes to improve the software, and learn about other HCSS products to improve your productivity.

Project Management

What size contractor uses HeavyJob?

HeavyJob is designed for small contractors trying to grow efficiently and for medium and large contractors looking to become more efficient and effective in the field.

Does HeavyJob integrate with any other HCSS Software?

HeavyJob integrates with HeavyBid, HCSS Safety, HCSS Plans, HCSS Telematics, Equipment360, HCSS Dispatching, and HCSS Trucking to form a complete solution for your company.

Why does HeavyJob dramatically improve documentation?

HeavyJob allows you to capture notes, annotated photos, fillable forms and mark them with the correct job, date, and person who entered it. These are instantly searchable in the event of a claim or other issue.

Can I buy HeavyJob on a monthly subscription model?

Yes, HeavyJob has options for monthly subscriptions or traditional software licenses.

How can HeavyJob improve my foremen and superintendent review process?

HeavyJob offers an optional two-level approval process that makes it easy to track what is reviewed and approved. Revisions are tracked so foremen can be coached to improve, and production plans can be done together so everyone is on the same page.

Will HeavyJob save my foremen time?

Yes. Our customers consistently tell us that HeavyJob has cut their time and production entry in half. The best foremen use that extra time to check production against the budget and plan for tomorrow.

Why is HeavyJob an improvement over paper processes or spreadsheets?

HeavyJob eliminates multiple entry and data errors and connects the field to the office in a way that paper can’t. It also allows you to connect your budget from HeavyBid and electronically transfer time and production data to your accounting system.

How long will it take my foremen to learn HeavyJob?

HeavyJob is extremely easy to use. In fact, most foremen can begin to enter their own time cards within an hour using the iPad, and within a week they are usually pretty efficient with the basics of HeavyJob.

How does HeavyJob help the payroll department?

HeavyJob reduces or eliminates double entry of labor hours and production into your accounting system, and it eliminates the illegible handwriting or hand entry errors associated with paper time cards. Time card accuracy is better than with paper because the foreman has context for what he is entering.

How can HeavyJob inexpensively give smaller companies the process of large companies?

Many smaller companies choose to systemize their operations early. HeavyJob allows you to do this by helping to create a good structure that allows you to improve communication throughout the business and grow efficiently. You can also do more with less, thus growing without much extra expense.

Can HeavyJob help my foremen and superintendents run multiple jobs at once?

Yes. HeavyJob can help foremen and superintendents teach certain crew members how to enter information, allowing them to grow in their careers. These crew members can also take and annotate photos and notes on the job site and submit them to the office, and crew leads and project managers can stay on top of all of their jobs from anywhere, even when they’re not on site.

What type of contractor uses HeavyJob?

HeavyJob is designed for companies looking to automate field time entry without making their foremen feel like data entry clerks; those looking to collect more field data, store it for easy retrieval, reduce paper, and make quicker data-driven decisions to improve productivity; and those trying to improve processes between the field, estimating, accounting, and safety departments.

How can I use HeavyJob to help my project managers run more jobs?

The project manager can use HeavyJob to spread the workload by allowing foremen and superintendents to look at their production goals and job costs daily to stay on track and plan for tomorrow. Over time, foremen and superintendents can step up to help project managers run projects. The project manager can access information about jobs from anywhere, using laptops or mobile devices to effectively monitor multiple jobs at once.

How does HeavyJob help catch construction errors quickly?

After the foreman enters his crew’s time and quantities, he can see how they did for the day compared to the estimate so that by end of day he can spot and start correcting issues. People in the office get access to the same data as soon as it’s submitted, allowing them to catch and correct errors much faster. HeavyJob can even identify these errors ahead of time as you train your foremen to make “production plans” for tomorrow each day.

How does HeavyJob make my estimators better if I have HeavyBid?

With HeavyJob and HeavyBid, the estimator gets access to historical achieved productions from the field to help him get better at using realistic productions over time, improving future estimates. It also gives them more accountability to the field because project managers can see notes and estimated quantities, and they can provide feedback to help estimators improve estimates.

How does HeavyJob improve the relationship between the foremen, estimator and the project manager?

HeavyJob gives everyone involved in the project more visibility into each other’s work. The foreman and project manager get to see the estimator’s original plans. The project manager and estimator get to check on how the job is doing based on the foreman’s daily production, and the foreman gets to make production plans to get back on track, with the ability to send it to the project manager or estimator for feedback. The estimator then gets access to historical achieved productions from the field to improve future estimating accuracy.

How does HeavyJob help the project manager?

HeavyJob gives the project manager access to estimate notes and plans and allows him to lead the project well, and with help, by giving the foremen and superintendents the ability to see their production goals and job costs daily to stay on track and plan for tomorrow. The project manager can also use HeavyJob to stay on top of the time cards he needs to approve and the job site notes and photos, change orders, quantities, materials, billings, and forecasts he needs to track to improve efficiency.

How long does HeavyJob Implementation take?

HeavyJob implementation can be done either in-person, with two to three days of planning at our Sugar Land, Texas, location and two days onsite at your company, or online using our trainers and the HCSS Academy. This implementation allows everyone in your company to get on the same page, change your processes to accommodate your new software, and ensure success in adoption. Throughout the process, the HCSS Project Management team will perform regular check-ins to ensure that your implementation is on track. Overall, 95 percent of our customers are completely operational within 90 days of beginning implementation.

How can I justify the ROI of HeavyJob to my boss?

HeavyJob helps you to:

Catch errors early and make corrections while they can impact the job.
Allow field people to better understand how jobs were estimated.
Perform faster time card entry in the field.
Eliminate the logistics of paper time cards.
Efficiently record field notes and photos.
Reduce time gathering claim information.
Reduce time revising hour, quantity, and cost code information.
Reduce the use of secondary production spreadsheets.
Eliminate the handling and storage of paper.
Reduce calls to the field investigating anomalies.
Reduce paycheck disputes and manual checks.
Better communicate between the office and the field.

Environmental, Health & Safety

Does HCSS Safety integrate with any other Software?

HCSS Safety integrates with other HCSS software, including HeavyBid, HeavyJob, and Equipment360 in order to create a complete solution for your business.

What size contractor uses HCSS Safety?

HCSS Safety is designed typically for those contractors with three or more crews. The larger the company and the more diversified and geographically spread out, the more essential HCSS Safety becomes as it puts the responsibility for safety with each particular crew leader.

How long does HCSS Safety Implementation take?

HCSS Safety Basic implementation typically includes between 20 and 30 hours of telephone assistance, project management, and on-line courses spread over several days or weeks.
HCSS Safety Pro implementation typically takes five days spread over a few weeks for companies with fewer than 30 crews, with some additional hours for HCSS project management to keep you on track.

What type of contractor uses HCSS Safety?

HCSS is designed for contractors who want to dramatically improve their safety processes and culture while reducing the dependence on an army of compliance inspectors.

Is HCSS Safety the right choice if all I want is to automate data collection?

There may be cheaper solutions to automate your paper forms, if that is all you’re intending to do. The real payoff with HCSS Safety comes from improving your safety processes and culture, which is our goal.

How long will it take my foremen to learn HCSS Safety?

HCSS Safety is easy to use, and it should only take your foremen a few hours to learn how to enter data into the field app. They should be comfortable using it in a few days and very familiar with it in three to four weeks.

Can HCSS Safety help with more than just compliance?

First-class safety teams change the culture so that crew leads and crew members are constantly thinking about safety. But a world class safety program involves crew leaders and safety management working together using near misses and safety observations from all employees to identify and fix all potentially unsafe conditions and behavior. HCSS Safety is designed to help your company create a world-class safety culture.

How does HCSS Safety promote ownership of safety within my crews?

HCSS Safety offers pre-built safety meetings and inspections that make relevant content easy to find. Crew leaders can verify and update crew member skills and certifications, use relevant inspections as teaching tools, record safety meeting attendance and topics, track individual employee safety education goals, and track near misses, incidents, and observations to help spot leading indicators of potentially unsafe behavior.

How can I justify the ROI of HCSS Safety to my boss?

HCSS Safety will return your investment with proven savings in insurance premiums, and it dramatically improves the thoroughness and efficiency of safety data collection and storage., allowing you to easily retrieve safety data needed for claims. It also saves time and liability by efficiently managing certifications which is why safety managers across the country use this software.

HCSS Safety will provide a huge payoff if you can turn every crew leader into a safety “manager,” and improving your safety program should reduce injuries and help you recruit top talent. You may also qualify for higher-margin work or become a preferred contractor for safety-conscious owners, and you can improve safety presentations on negotiated work through analytics and metrics.

Operations

How many HCSS Plans licenses should I buy?

What does my IT department need to know about HCSS Plans and mobile device requirements?

Does HCSS Plans interface with other HCSS Software?

Currently, HCSS Plans integrates with HeavyJob and in 2019 it will integrate with HeavyBid and HCSS Safety. After your estimators win the job using HeavyBid, they can send all of their pre-bid information, including notes, measurements, and photos, to HCSS Plans without double entry, allowing you to know exactly how they bid the job and why so you can build a construction plan accordingly. Your crew leaders can use the calculators built into HCSS Plans to get accurate quantities of work performed and send those calculations directly into the Daily Diary in HeavyJob for accurate daily reporting to the office. You can also upload safety documents into HCSS Plans for easy reference without lugging around heavy books or notebooks, ensuring that everyone has access to the information they need. Soon, you will be able to send those safety documents directly to HCSS Safety to ensure your crew always has access to pertinent safety information and is holding relevant safety meetings.

What are the different user options for HCSS Plans?

How many Employee App licenses should I buy?

The number of Employee App licenses you need depends on your company size and number of users. You should purchase a license for each foreman, superintendent, project manager, or crew lead that will be accessing the app. With each license purchase, you get access to the Employee App for an unlimited number of field employees.

What are the different user options for Employee App?

HCSS Employee App is a mobile app designed for use by your individual crew members and by your crew leads and project managers. Employees can either clock in and out using the app on their smartphones or by using a centralized clock-in/clock-out kiosk app on an iPad on the job site. Crew leads and project managers can use the Crew app on their smartphone or via the web app to track time for all employees across all jobs.

Clock In and Out on Individual Smartphones

Each employee simply logs into the HCSS myField app using their phone number to clock in and out at the start and end of the day, and at breaks.

Will Employee App work with my other HCSS software?

Yes! HCSS Employee App sends reported time directly into the time card in HeavyJob to speed up reporting, eliminate paper, and ensure accuracy. Time card data can then be imported to your accounting system to help you improve the payroll process.

What does my IT department need to know about system requirements for Employee App?

Employee App is supported by Internet Explorer 11, Firefox, and Chrome web browsers. We currently do not test on Microsoft Edge. Employee App can run on any smartphone with the Apple App or Google Play store. The Time Clock kiosk and Crew Apps must be run on Apple products (iOS).

How do I train my employees to use Employee App?

There is no training required to use Employee App. Simply send an invitation to download the app to your employees using their cell phone numbers. The employee will receive a text message invitation and can click the link inside the message to download the app. Once they log in using their phone number, they can simply clock in and out and record breaks with ease.

Which features come with Employee App?

Employee App has three different options to allow your employees to clock in and out and allow your crew leads and project managers to track employee time. The Employee App for smartphones allows crew members to log into the app using only their phone number (no login name and password required) to clock in and out and record breaks. They can also see submitted time to ensure it is accurate and see future schedules. The Time Clock Kiosk allows you to set up an iPad on the job site for all employees to clock in and out. The app takes a photo of the employee each time to ensure accuracy. The Crew app allows foremen, superintendents, and project managers to see all employees’ time across all job sites to ensure employees are on time and at the right job. All time can be imported directly into the HCSS HeavyJob time card to speed up reporting and ensure accuracy.

Fleet

How does Equipment360’s Preventive Maintenance system work?

Equipment360 uses alerts to drive your Preventative Maintenance schedule. Preventative Maintenance alerts are based off of three parameters: calendar days, runtime hours, and your equipment’s odometer.

How does Equipment360 compare with other fleet maintenance programs?

Most of our customers choose Equipment360 because it integrates with other HCSS software they own. A lot of companies manage their fleet with the equipment module that comes with their accounting software. They usually switch to Equipment360 because they need more features than what comes with the accounting software.

What types of alerts can I set in Equipment360?

In Equipment360, you can track multiple types of maintenance alerts such as certification and licensing for your equipment, due dates for your work orders, field requests, preventative maintenance, reorder level for your inventory items, skills for your employees, and warranties for your equipment.

These alerts can easily be turned into work orders in three clicks.

What are the different user options for Equipment360?

How many Equipment360 licenses should I buy?

Will Equipment360 work with my accounting system?

How do I host Equipment360?

Does Equipment360 work with other HCSS software?

How do I get my company up and running with Equipment360?

Do I need to be an HCSS Telematics customer to use HCSS OEM Link?

No, anyone can activate HCSS OEM Link for the number of equipment they want.

How many pieces of equipment should I activate?

You can activate as few or as many pieces of your equipment with HCSS OEM Link. If you’re unsure about our product, activate just a couple of pieces to test it out. There’s no contract so you can cancel at any time.

Why do I need HCSS OEM Link?

HCSS OEM Link allows you to track your entire fleet in one place to help reduce multiple logins to different manufacturers. Pulling in your telematics data and integrating with the suite of HCSS software will help drive work flows and increase efficiency for your equipment team.

How many HCSS Telematics licenses should I buy?

Does HCSS Telematics work with other HCSS software?

What features come with each HCSS Telematics plan?

Does HCSS Telematics work with my OEM equipment?

What are the different plan options for HCSS Telematics?

What devices does HCSS Telematics offer?

Will FuelerPlus integrate with my Fuel Card Vendor?

FuelerPlus integrates with most national fuel card vendors to allow you to analyze your fuel card data from multiple sources in one convenient location.

Do I need any other software to run FuelerPlus?

Yes, you need Microsoft SQL Server 2008 R2 or higher to run FuelerPlus.

Does HCSS FuelerPlus interface with other software?

HCSS has created direct interfaces between FuelerPlus and most accounting systems used by construction companies large and small.

How many FuelerPlus licenses will I need?

The number of FuelerPlus licenses your organization should purchase depends on your company size and number of users. Companies typically start with 1-2 Manager licenses unless they have more than $100 million in revenue. Each fueler will need their own personal license.

Does FuelerPlus work with other HCSS software?

How do I get my company up and running with FuelerPlus?

How long will it take to get up and running?

Our goal is 90% of customers implemented in less than 90 days.

What are the different user options for FuelerPlus?

How many FuelerPlus licenses should I buy?

Will FuelerPlus work with my accounting system?

Integrations

How much does the HCSS Cloud cost?

HCSS Cloud is a customized solution, so our pricing depends on the number of users and hosted applications.

What software is hosted on the HCSS Cloud?

HeavyBid, HeavyJob, Equipment360, Dispatcher, FuelerPlus and other non-HCSS software.

If we host our licenses on the HCSS Cloud, who owns the licenses?

Your company will continue owning your software licenses. HCSS Cloud Services simply makes it easier to host and access the software you already own.

Can we host other business-operations software?

HCSS Cloud can host most major accounting, scheduling, and business operation software.

What are the restrictions for accessing our applications or data?

You can access your software and data from any device with a web browser or the application downloaded. Accessing your information requires Internet or data connectivity.

Who owns the data hosted on the HCSS Cloud?

Your company owns any application data you put into your HCSS or other software. We make no claims to it.

What are the advantages of using HCSS Cloud versus hosting it ourselves?

HCSS becomes your total IT solutions provider. Your HCSS Cloud is fully managed, your IT needs are minimized, and you won’t have to worry about data backups, antivirus/antimalware, uptime, availability, redundancy, or security. We make sure your data is always available and secure.

Would my company still continue to pay annual software maintenance fees if we decide to use the HCSS Cloud?

If you own an HCSS software that requires an annual maintenance fee, you will continue to pay that fee to receive updates and support.

If we host our software on the HCSS Cloud, what are our responsibilities as a customer or end user?

HCSS Cloud is your hosting environment for your software and your liaison for support issues between you and your third-party software vendor. We take care of most application updates just as we would for HCSS Applications. HCSS cannot directly provide technical support for third-party applications but will assist where possible. Your company is responsible for complying with any software and licensing agreements.

Is this a SaaS (Software As A Service) solution?

HCSS Cloud Services is a fully-managed hosting solution presented through a Desktop as a Service. In a Saas Model, you pay one fee to get service, licensing, and more. Cloud is an add-on service. We take perpetual licenses and provide you with a highly resilient hosting environment so that you don’t have to worry about the IT hosting requirements.

Why would my company not host this with Microsoft, Amazon, Google or any other similar vendor instead of the HCSS Cloud?

Most cloud hosting services will provide you a virtual server with no additional services. Without HCSS Cloud, you would be responsible for getting antivirus protection, maintaining your applications, data, security, updates backups, and everything that comes along with managing servers and IT. HCSS Cloud takes on all of these responsibilities and does the work for you.

What are the IT, hardware, and device requirements?

Although your environment's specific requirements may differ, HCSS recommends the following workstation requirements: Windows 7/8 operating system, i7 processor, and 8GB or more of memory, as well as a 10GB HDD hard disk. Your network should be 1Gbps NIC. Recommended server requirements: Server 2012 operating system, Xeon Quad-Core processor, 8GB of RAM, and 5GB 15k RPM SAS hard disk, 1 Gb NIC Teamed or SAN 2Gb+ Dedicated Fiber network, and a Physical/VM environment. Recommended transfer method is FTP/HTP. HCSS recommends Apple mobile devices, including the latest-generation iPad or iPad Pro 10.5-inch tablets and the latest generation iPhone (either size), with iOS 9, a minimum 8GB of storage, and 3G cell service or better.

Do you recommend Apple or Android mobile devices?

What are the different user options for HCSS Intelligence?

HCSS Intelligence has three kinds of user permission settings: Designers, Users, and Viewers.

Designers can create, view, modify, and delete reports and dashboards
Users can view and modify reports and dashboards
Viewers can view reports and dashboards

How long will it take to get started with HCSS Intelligence?

HCSS Intelligence provides dozens of reports ready to go day one so you can get started in hours, not days.

What kind of reports can I generate with HCSS Intelligence?

Organizations use HCSS Intelligence for any type of reporting from simple reports for project managers who need better access in the field, to cross (HCSS) product reports for management and executives.

What does HCSS Intelligence include?

HCSS Intelligence has the capability to create HCSS product reporting (single- or cross-product). It acts as a data warehouse to host data from HCSS products as well as a datasource where your report writers and data professionals can access HCSS data in a business-friendly manner.

Why should I buy HCSS Intelligence versus building my own solution or choosing another reporting solution?

HCSS Intelligence is built for the heavy, highway, and utility construction industries and just works with HCSS product data. Additionally, HCSS Intelligence offers a technical support staff that is already familiar with your HCSS software and your business. We'll help you figure out how to extract the right data in the right format, and how to visualize it in meaningful ways.

Professional Services

Can I discuss plans with the contract trainer before he arrives?

Can I do my implementation or training online?

Can I take training online?

Can my training days be split up and/or held at different locations?

How long does implementation take?

Is payroll export part of the implementation process?

What is involved in HeavyBid implementation?

What is the benefit of my company coming to your office in Sugar Land?

What is the difference between a HeavyBid class and onsite training?

What is DIS and TrueUp?

What will I learn in HeavyBid 101?

What will I learn in HeavyBid 201?

What will we discuss during implementation?

When can we start using the software?

Who from our company should come to our design session in Sugar Land?

Why should we come to your office in Sugar Land?

Who will be involved in our implementation?

HCSS Company

For the traditional purchase model, how long are free support/upgrades included?

Software and 24/7 support are included FREE for an entire year. After the first year, an annual maintenance fee will allow you continued access to 24/7 support and any software upgrades and new version releases.

What is DIS and TrueUp?

Is payroll export part of the implementation process?

Can I do my implementation or training online?

When can we start using the software?

Why should we come to your office in Sugar Land?

What can we do before we get to the HCSS office?

Frequently asked questions

FAQs

Estimating

Project Management

Environmental, Health & Safety

Operations

Fleet

Integrations

Professional Services

HCSS Company