We do offer a 7-day money-back guarantee only
if there are technical issues in the plugin that can’t be resolved.
We grant a refund if –
- If we are not able to resolve the issue, we will refund your money.
- If our support team is unable to fix the problem.
- The product purchased has stopped functioning or displaying what we described in its details or broken after the installation.
We do not issue refunds if –
- If you found your host doesn’t meet the requirement of WordPress or denied to update the PHP or MySQL version.
- You decided to change your mind.
- You decided not to use our product.
- You find that our product doesn’t suit your needs (our live demo site is very explanatory of our templates/theme)
- You experience script conflicts with other 3rd-party software connected or installed themes on your website.
- If the API-based plugin changes its API, restricts access, or stops working, we will not be able to execute the refund process in an instant.
Important Considerations:
- – Refunds do not apply to product upgrades or subscription renewals.
- – Auto-renewal/Trial payments for any plugin are non-refundable.
If you’d like to request a refund, please Contact Us and include the reason for your request (this helps us improve our services). Ensure you use the same email address associated with your purchase and mention your order number for quicker assistance. We will respond during business hours, and refunds will be processed within a maximum of 2 business days.
