Programs & Members Recognized in 2026
2026 World Class in Management
2026 World Class in Analytics
2026 World Class in Operations
2026 World Class in Customer Experience
2026 Innovation in Management
2026 World Class Program
2026 World Class in Analytics
2026 World Class in Operations
2026 World Class Center - Illumina San Diego
2026 World Class Center Innovation - Illumina San Diego
2026 World Class Center - T-Mobile, Bellevue
2026 World Class Center Innovation - T-Mobile, Bellevue
2026 World Class Center - Deutsche Telekom, Bonn
2026 Momentum Award, Reinvented Program
Pamela Evans
2026 Lifetime Service Award
Russ Fowler
2026 President's Service Award
John Panek
2026 ACE Award
David Brull
2026 Solution Partner ACE Award
Darby Mason-Werner
2026 Solution Partner ACE Award
CCEP (Certified Customer Engagement Professional) Achieved in 2025
Ellen Barnes-Pfiffner
Hillary Bekakis
David Brull
Bonnie Bryce
Mark Cooper
Carl Cruz-La Santa
Kelly Dedmon
Shane Dickinson
Jocelyn Domabyl
Pamela Evans
Sylvia Fox
Heidi Granado
Rebecca Grazier
Lisa Guglielmelli
Kirsten Guise
Corey Hansen
Jesse Hanz
Michael Herren
Jan Holzer
Rachel Julo
Hailey Kleinstein
Terri Lancaster
Christina Levingston
Jill Lopez
Keeley Lundquist
Darby Mason-Werner
Beth Miller
Silvia Molina Neves
David Montgomery
Meghan Murphy
Marcy Nelsen
Renee Niebylski
John Panek
Anthony Pham
Adrienne Rehm
Susan Riese
David Rogers
Monica Stephansky
Dale Tesmond
Susie Tse
Two things must happen in order for those submitting to achieve recognition as World Class in a given category.
First, the program team must achieve World Class status according to the 'Characteristics of a World Class Programs' document continually examined by the GACEP Advisory Board.
Second, the program team must demonstrate to the judges in their documentation and during a Q&A call with the jurors that they have indeed achieved that World Class status. If both of the above were the case, jurors awarded a World Class award in that category.
Neither of those two things is easy, and not all programs who were candidates for these awards were recognized. For that reason, all of the programs that are recognized below deserve a BIG Congratulations.
Click here to download a history of World Class Briefing Awards since 2002
First, the program team must achieve World Class status according to the 'Characteristics of a World Class Programs' document continually examined by the GACEP Advisory Board.
Second, the program team must demonstrate to the judges in their documentation and during a Q&A call with the jurors that they have indeed achieved that World Class status. If both of the above were the case, jurors awarded a World Class award in that category.
Neither of those two things is easy, and not all programs who were candidates for these awards were recognized. For that reason, all of the programs that are recognized below deserve a BIG Congratulations.
Click here to download a history of World Class Briefing Awards since 2002
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