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In-House Customer Support

In-House Customer Support

Contact ExaGrid’s world-class support team:

ExaGrid’s customer support and maintenance services are designed to ensure that your ExaGrid system stays up and running to meet your data protection needs. Our team can be reached at:

Email: [email protected]
U.S. 774-760-0292
Argentina +54 11 3988-9175
Australia +61 272019540
Bahrain +973 80408945
Brazil +55 11 3230-2496
Canada +1 613-416-8345
Colombia +57 601 5956042
Czech Republic +420 22-888-5981 Option 2
Egypt +20 1501718338
France +33-17-636-0901 Option 2
Germany +49 898-393-1464 Option 2
Great Britain +44-118-315-0037 Option 2
Hong Kong +852 5808 1182
India 000800-050-4704
Ireland +353 1-485-4290
Israel +972 372-0-8936
Italy +39 0142 617000 Option 2
Japan +81 3 4360 8620
Kuwait +965 22063858
Malaysia +60 154 600 0058
Morocco +212 520480216
Netherlands +31 182-788-210 Option 2
Oman +968 80074117
Poland +48-22-307-0454
Qatar +974 800101244
Romania +40 31 630 2317
Saudi Arabia +966 8001263011
Singapore +65 3-158-6322
South Africa +27 10 900 2894
Spain +34 91-198-1090 Option 2
Sweden +46 84-30-9657
Switzerland +41 21-588-16-60 Option 2
United Arab Emirates +97143132538

 

You may also contact our customer support directors:

Jane Riegel, Director of Customer Support & Escalations
[email protected]

Shaun Clark, Director of Customer Support
[email protected]

Ian Redmond, Director of Customer Support (EMEA)
[email protected]

Simon Powell, Director of Customer Support (EMEA)
[email protected]

Support Resource:
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Talk to us about your needs

ExaGrid is the expert in backup storage—it’s all we do.

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Our team is trained to ensure that your system is properly sized and supported to meet your growing data needs.

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With ExaGrid’s Tiered Backup Storage, each appliance in the system brings with it not only disk, but also memory, bandwidth, and processing power—all the elements needed to maintain high backup performance.

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Schedule Proof of Concept (POC)

Test ExaGrid by installing it in your environment to experience improved backup performance, faster restores, ease of use, and scalability. Put it to the test! 8 out of 10 who test it, decide to keep it.

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