OUR SERVICES & SUPPORT SET US APART
Software alone is just a tool, but when backed by professional services designed with your success in mind, it becomes a powerful MLS solution. Moreover, with the support of the industry’s strongest customers, such as you, we have a powerful partnership in place. What sets us apart is our experience to provide superior service and support to our customers. We’ll do whatever it takes to answer your questions and improve your business. We are also real people, with a carefully nurtured mix of dedication, empathy and humor. Working with us is enjoyable, whether it’s learning how to get the most out of our products, or operating heads-down to solve a critical problem.
At dynaConnections, our mission is to help our customers make the best use of our products through effective and responsive support, active advocacy, and a broad and flexible range of self-help resources.
STAFF SUPPORT
Provide your staff with expert technical support to answer their questions, so they may provide the highest level of assistance to your membership. It’s the no excuse, no exception, can-do way of thinking that our team brings to work every day. Your complete satisfaction is our sole ambition, and anything less is unacceptable. Our technical team works hard 24x7x365 to ensure connectMLS meets our 99.99% uptime.
END USER SUPPORT
In the face of today’s rapidly changing tech environment, end-user support is more vital than ever to effectively drive adoption of all the available features. dynaConnections provides end-user support with the most current online tutorials, manuals (printable-searchable), and bi-weekly e-Tips. These tools can be accessed from any page in connectMLS, and are created with your members learning style in mind. It’s who we are. Our driving purpose is to assist you in taking care of your members, to make sure things go as smoothly as possible when they need assistance 24x7x365. And if for some reason they don’t, you’ll be surprised at the lengths we go to make things right.
Browse our Training, and Additional Services for an overview of what we do.
Contact us to learn how we can provide these services to your organization!