Common questions about balance checks, activation, and managing your GiftCardMall prepaid card.
How do I check my GiftCardMall/MyGift balance?
Visit www.GiftCardMall.com/MyGift, enter your 16-digit card number, expiration date, and CVV code, then submit the form to view your available balance immediately.
How do I activate my GiftCardMall gift card?
Go to www.GiftCardMall.com/MyGift, find the activation section, enter your card details as prompted, and follow the on-screen steps. Activation is typically instant.
Where can I use my GiftCardMall/MyGift card?
Your GiftCardMall prepaid card is accepted anywhere Visa or Mastercard debit cards are accepted, both in-store and online throughout the United States.
Is there a fee to check my GiftCardMall balance?
No. Checking your balance at GiftCardMall.com/MyGift is completely free at any time.
Why is my GiftCardMall/MyGift card being declined?
A declined card typically indicates that the card needs activation, has insufficient funds, or the billing information does not match. Visit GiftCardMall.com/MyGift to verify your balance and activation status before contacting support.
What should I do if my GiftCardMall card is lost or stolen?
Contact GiftCardMall customer support as soon as possible. Registering your card at GiftCardMall.com/MyGift prior to any loss provides the best chance of protecting your remaining balance.