24/7 engineer support.
Median emergency response under 3 minutes, 24/7, and 98% of incidents acknowledged within 15 minutes.
Billed monthly or annually. No setup fee. 60-day money-back guarantee.
<3 minute median emergency response
Fast action, 24/7, when something urgent happens.
Engineers, around the clock.
A fast first response
First response within 30 minutes for critical incidents, 24/7.
- 1 hour for high-priority requests
- 4 business hours for routine requests
- Critical incidents are handled around the clock. Other requests are answered in Business Hours, 09:00–17:30 UK time, Monday to Friday (excluding public holidays in England).
However you get in touch
Phone, Slack and ticket, 24/7, and live chat.
- Phone: talk directly to an engineer, day or night
- Slack: our engineers in a shared channel with you, on every plan
- Ticket: track issues through to resolution
On it before you call
98% of incidents acknowledged within 15 minutes.
- Incidents acknowledged in a median of about five minutes
Free migration, done by our engineers
We move your sites onto CoreStack or CoreCluster, and you switch over when you’re ready.
- Works with your own Cloudflare account: connect it, and DNS updates at switch-over are done for you
Built for agencies
Agencies can raise and track tickets for any client site through the agency portal.
From day 0 Corefinity have been incredibly helpful and responsive with our switch to their platform.
Talk to an engineer
Tell us about your sites, and an engineer will help you find the right setup. See what each package costs on our pricing page.
Talk to an engineerMore reasons to choose Corefinity
Let's Talk
Tell us about your platform and goals. Our engineers will help you find the right setup: no sales pressure, just expert advice.
Your fully managed website, with its own staging environments.
A managed cluster for all your client sites.
Environments · Corefinity