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Fix poor VoIP call quality with a dedicated circuit

Poor call quality does not always go hand-in-hand with enterprise hosted VoIP. There is a simple way for companies to get guaranteed, land-line call quality. And surprising, the cost is usually no higher than the alternative.

By Mike Smith

Jul 20, 20174 mins

Cloud ComputingUnified CommunicationsVoIP

Microsoft seeks Indian customers with exclusive Skype Lite app

By Blair Frank

Feb 22, 20172 mins

MicrosoftSmall and Medium BusinessVoIP

Articles

Microsoft buys communication startup Talko, will shutter service in 2016

The Ray Ozzie-helmed firm will enhance Skype, without its founder in tow

By Blair Frank

Dec 21, 2015 2 mins

MicrosoftSmall and Medium BusinessVoIP

Can Office 365’s Skype for Business replace your PBX system?

Microsoft has introduced a feature in Office 365 that could allow you to replace your landline for good. Does it deliver as promised?

By Jonathan Hassell

Nov 3, 2015 7 mins

MicrosoftUnified CommunicationsVoIP

Skype still down worldwide

The Blogging Windows site also went offline but is now back. Microsoft isn't melting down, but it feels that way sometimes

By Woody Leonhard

Sep 21, 2015 1 min

InternetMicrosoftSmall and Medium Business

FCC requires consumer protections in telephone transition to IP

By Grant Gross

Aug 6, 2015 3 mins

EnterpriseUnified CommunicationsVoIP

FCC looks to protect customers during voice switch to IP

By Grant Gross

Jul 10, 2015 3 mins

EnterpriseUnified CommunicationsVoIP

Skype for Business preview adds support for massive meetings, cloud-based phone administration

Businesses can begin testing the new features now, with a full release expected later this year

By Blair Frank

Jul 1, 2015 4 mins

Collaboration SoftwareDisaster RecoverySmall and Medium Business

A look at Bleep and what peer-to-peer messaging bodes for the future

Why Bleep and its technology will change user expectations for messaging apps

By Stephen Hayslette

May 14, 2015 3 mins

AndroidAppleSmall and Medium Business

Alcatel-Lucent Enterprise's souped-up desktop phone has a 7-inch screen

By Mikael Ricknäs

Mar 16, 2015 2 mins

VoIP

5 keys to successful SIP implementation

SIP can cut costs and increase network flexibility and the efficiency of existing resources, but consider these issues to ensure successful implementation

By Christopher Smith, VP of enterprise communications and unified communications, Level 3

Feb 17, 2015 6 mins

Unified CommunicationsVoIP