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Asana’s chief product officer: Why enterprise AI agents should be ‘multiplayer by design’

The work management vendor believes its collaborative approach gives it an edge over general-purpose agents, and argues its data layer remains valuable either way.

By Matthew Finnegan

Apr 1, 20265 mins

Collaboration SoftwareGenerative AISaaS

End-to-end encryption is next frontline in governments’ data sovereignty war with hyperscalers

By Gyana Swain

Dec 1, 20256 mins

EncryptionGovernmentGovernment IT

Does agentic AI spell doom for SaaS?

By Andy Patrizio

May 13, 20258 mins

Artificial IntelligenceGenerative AISaaS

The FTC’s ‘Click-to-Cancel’ rule for subscriptions is long overdue

By Steven Vaughan-Nichols

Nov 11, 20244 mins

GovernmentLaws and RegulationsTechnology Industry

AIaaS buyer’s guide: How to choose an AI-as-a-service provider

By Andy Patrizio

Mar 11, 202416 mins

Enterprise Buyer’s GuidesGenerative AISaaS

OpenAI's ChatGPT turns one year old; what it did (and didn't do)

By Lucas Mearian

Nov 16, 202314 mins

Government ITLaws and RegulationsTechnology Industry

Articles

Qualys now supports macOS in its cloud security tools

“In the past few years, many of our customers have seen a sharp increase in the number of Mac devices introduced to their environment,” the company says.

By Jonny Evans

Feb 7, 2023 4 mins

AppleMobile Device ManagementSaaS

Zoho's new customer service tool combines bots, human intervention

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool.

By Charlotte Trueman

Dec 15, 2022 3 mins

Machine LearningSaaS

This would be a good time to test your cloud ROI

As the COVID-19 pandemic slowly fades — and the rush to cloud solutions it hastened now seems less critical to business success — a question arises: Has anyone on your team recently run an ROI analysis to see whether the cloud truly saves your company money?

By Evan Schuman

Nov 1, 2022 9 mins

Cloud ComputingSaaS

Atlassian takes aim at app sprawl with collaboration-suite subscription service

The work management vendor wants to help customers maintain autonomy and alignment by connecting teams and tools in an economically efficient way.

By Charlotte Trueman

Sep 29, 2022 6 mins

Collaboration SoftwareSaaSSmall and Medium Business

Filling Hybrid IT Resource Gaps with an IT Consumption Solution

An IT-as-a-Service model not only benefits your infrastructure, but also extends and supports existing IT teams.

Apr 24, 2020 3 mins

Cloud ComputingData CenterSaaS

Monday.com launches new CRM tool

The new customizable platform aims to help sales teams to manage their sales cycle and all customer data in one place.

By Charlotte Trueman

Aug 3, 2022 2 mins

CRM SystemsEnterprise ApplicationsSaaS

4 mistakes to avoid when purchasing SaaS apps

Poor software purchasing decisions can be costly, causing loss of productivity and failure to meet key business objectives. Here’s how to steer clear of the most common blunders companies make when choosing SaaS applications.

By Linda Rosencrance

Apr 26, 2022 6 mins

Cloud ComputingIT StrategySaaS

Presentation platform Pitch adds asynchronous video

Users of Pitch’s presentation software can now record and insert short videos directly into their presentations.

By Charlotte Trueman

Apr 20, 2022 2 mins

Collaboration SoftwareSaaSSmall and Medium Business

Do svidaniya, Kaspersky — goodbye

Can you trust a Russian company with your technology? Your security? No — not with Vladimir Putin calling the shots when push comes to shove.

By Steven Vaughan-Nichols

Mar 18, 2022 4 mins

SaaSSecurityTechnology Industry

Slack outage stymies some business users

The team channels platform went down at mid-morning in the US; Slack worked for several hours to find and fix the problem.

By Matthew Finnegan

Feb 22, 2022 2 mins

Collaboration SoftwareSaaSSmall and Medium Business

Buyer’s guide: How to choose a SaaS management platform

Thanks to pandemic-spurred remote work, companies face a deluge of new cloud-based applications in use across the enterprise. Tools that can handle the SaaS sprawl aim to discover, manage, and secure those apps. Here's what to look for and 9 top platforms to consider.

By Keith Shaw

Jan 10, 2022 11 mins

Asset Management SoftwareEnterprise Buyer’s GuidesSaaS

AWS outage hit collaboration vendors, highlights risk of cloud-based tools

Software-as-a-service providers including Slack, Trello, Asana, and Smartsheet saw disruptions after API and network issues hit Amazon Web Services’ U.S. data center.

By Matthew Finnegan

Dec 9, 2021 3 mins

Collaboration SoftwareSaaSSmall and Medium Business

Finally! Adobe rolls out Photoshop and Illustrator for DaaS users

Desktop-as-a-Service continues to gain traction, and Adobe has finally filled the last holes in its deployment with web-based versions of Photoshop and Illustrator. It’s about time.

By Steven Vaughan-Nichols

Nov 2, 2021 4 mins

Desktop VirtualizationSaaS

View all

Asana’s chief product officer: Why enterprise AI agents should be ‘multiplayer by design’

AI agent platforms could push down SaaS license costs, report argues

SaaS isn’t dead, the market is just becoming more hybrid

US federal software reform bill aims to strengthen software management controls

End-to-end encryption is next frontline in governments’ data sovereignty war with hyperscalers

Does agentic AI spell doom for SaaS?

The FTC’s ‘Click-to-Cancel’ rule for subscriptions is long overdue

AIaaS buyer’s guide: How to choose an AI-as-a-service provider

OpenAI's ChatGPT turns one year old; what it did (and didn't do)

Articles

Qualys now supports macOS in its cloud security tools

Zoho's new customer service tool combines bots, human intervention

This would be a good time to test your cloud ROI

Atlassian takes aim at app sprawl with collaboration-suite subscription service

Filling Hybrid IT Resource Gaps with an IT Consumption Solution

Monday.com launches new CRM tool

4 mistakes to avoid when purchasing SaaS apps

Presentation platform Pitch adds asynchronous video

Do svidaniya, Kaspersky — goodbye

Slack outage stymies some business users

Buyer’s guide: How to choose a SaaS management platform

AWS outage hit collaboration vendors, highlights risk of cloud-based tools

Finally! Adobe rolls out Photoshop and Illustrator for DaaS users

Resources

Enterprise-ready AI and Innovation: An open platform holds the key

The 2026 Financial Management Software Buyer’s Guide

From Shadow AI to the Agentic Economy: Why Identity Must Be the Control Layer