Protect and secure your data from cyber attacks
Data Protection
Data Security
Data Insights
The 5 Steps to Cyber Resilience
Cloud & SaaS
Enterprise
Industries
Engage with our technical experts to overcome your data management challenges.
Net Promoter Score
Years winner of the NorthFace Scoreboard Award for Excellence
We know you’re busy, so when something doesn’t work quite right, our experts are here to help you fix it, fast.
You have questions. We have answers. Our 24/7 support guarantees a rapid response to your support inquiries.
Cohesity will respond the way you prefer: phone, web, email, and IM.
We offer one-to-five-year contracts to meet your business needs.
Take advantage of rapid releases by accessing our newest software features.
Initial response time for a P1 error is one hour. Two and four hours for P2 and P3.
Get the parts you need when you need them, from hours to the next business day.
1-855-784-2293 1-919-521-5916
1-202-470-1821
(For existing qualified US Federal Customers)
+43 (800) 2222784
+32 80070161
+45 80705409
+358 (8) 00412915
+33 (8) 01840001
+39 (800) 729000
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+61 1800 036 187
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+62 21 80602013
+81 120 985 490
+64 800 851 008
+65 6028 9620
+66 2 328 4186
+84 244 4582 287
Respond faster, recover smarter—because your business can't afford downtime
Cohesity’s professional services are designed to help organizations plan, deploy, optimize, and support their technology investments. Our team partners closely with customers to deliver tailored solutions across the full software lifecycle—from architecture and implementation to integration, migration, and ongoing optimization. With a focus on reliability, security, and operational efficiency, we help customers accelerate time to value and achieve measurable business outcomes.
Cohesity offers the following operational support services
Our Resident Engineers act an extension of your team providing and maintaining operational consistency of your Cohesity environment.
U.S. Citizen Customer Support Service is United States (U.S.)-based Cohesity support solution delivered by U.S. persons to assist agencies with their regulatory compliance needs.
Cohesity Customer Success Services helps you move faster, reduce risk, and achieve meaningful outcomes across your entire Cohesity environment. From tailored engagement, success planning, and deep product expertise, we support your goals and help you get ahead of potential challenges. You’ll gain a trusted partner focused on accelerating time to value and long-term success.
Cohesity Gold Service
Cohesity Platinum Service
Designated Technical Support Engineer
We’re proud to have won this customer service excellence award every year since 2016.
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