Help & Contact

Get the guidance you need to effectively use Census.gov and its data tools, whether you're just getting started or looking for specific information.

On this page:

Related Information

New User Guides

Help for Survey Participants

Did the Census Bureau contact you about participating in a survey? This article provides answers about our surveys and who to contact for more information.

Learn How to Use Census Data

Census Academy offers free courses to teach you how to use Census data. Learn how to use the U.S. Census Bureau's free data for work, school, or other projects.

Frequently Asked Questions

Featured FAQs

Top of Section

Yes. You are legally obligated to answer all the questions, as accurately as you can. The relevant laws are Title 18 U.S.C. Section 3571 and Section 3559, which amends Title 13 U.S.C. Section 221.

Your answers are important. As part of a sample, you represent many other people. Find out how each question helps your community, your state, and the federal government in questions on the form and why we ask.

Top of Section

Top of Section

Top of Section

Top of Section

Browse FAQs by Category

Related Information

Using Data

Local Support & Resources

Contact Options

Message Support

Have a question, want to share a suggestion, or need to report an issue? Send a message to a Census Bureau support representative.

Call and Speak With Support

Need to have a live conversation with a member of our customer support team? Call 301-763-4636 or the toll free number 1-800-923-8282.

Other Contact Options

For General Questions or to Order Data Products

Call: 301-763-INFO (4636)
Toll Free: 1-800-923-8282

TDD/TTY users can dial 1-800-877-8339 to use the Federal Relay Service.

For News Media

Call: 301-763-3030 or 877-861-2010
Email: [email protected]

Subscribe now to receive Census Bureau releases and information via e-mail or SMS.

Hours

Sunday: Closed
Monday - Friday: 9 AM - 5 PM
Saturday: Closed

Closed on federal holidays.

Mailing Address

Via U.S. Postal Service (USPS)
U.S. Census Bureau
4600 Silver Hill Road, Washington, DC 20233

Via Private Carriers (FedEx, DHL, UPS, Couriers and Suppliers)
U.S. Census Bureau
4600 Silver Hill Road, Suitland, MD 20746

You May Be Interested In

Page Last Revised - April 1, 2026