WEBSITE SMS POLICY

Introduction

Your privacy is important to Aztec Software, LLC (“Aztec,”“we,” “us,” or “our”). We recognize that when you use our products or services or engage with Aztec in any way, we are asking for information. The Aztec Messaging Privacy Policy (“SMS Policy”) describes the information processed with the Aztec Messaging Service (“Service”). This document details how we collect information, when we collect it, how it is processed, how it is protected, what information is shared, who it is shared with and how you can find more information about how Aztec treats your information. This Policy supplements the Aztec Privacy Policy, FERPA Policy and Terms of Service.

Agreement

By using the Service, you agree to this Policy. Aztec Software may change this Policy at any time without prior notice. The latest update date is posted at the top of this Policy. Continued use of the Service after any changes indicates acceptance.

Contact Aztec Software

We hope the SMS Policy is clear and easy to understand. If you have any questions about this Policy or any questions about your information, please contact us at [email protected].

Questions or Concerns For questions, text “HELP” or email [email protected]. The Service will respond with additional instructions and guidance on how to unsubscribe

How We Collect Information

Aztec Messaging Services are provided through a third-party service provider: RingCentral. Their policies apply to users of the Aztec Messaging Service and the processing of your information. We collect information by:

• Direct Collection is when you provide information by responding to text messages.
• From other Aztec Systems when we import your contact information from other Aztec systems and sources.
• Service Processes, when the RingCentral platform itself gathers information as you interact with the service.

Direct Collection

The information in these transactions include

• The content of the messages you send to the Service
• Any options that configure the Service you send to the Service
• The phone number, date and time you used in sending the Service a Message

Aztec Systems

The information in these transactions include

• Your telephone number
• Your chosen user or screen name
• Your first and last name

Service Processes

The information in these transactions include

• Device status indicating whether a device is available for messaging
• Carrier (e.g. Verizon, AT&T, etc.)
• Country associated with the phone
• Delivery status
• Error codes indicating why a message was not delivered

How This Information is Used

Aztec Software uses the information processed thru the Service to maintain contact with you, respond to questions, and keep you informed. These activities include

• To provide and operate the Service
• To process and respond to inquiries
• To improve our Service
• To contact you with essential announcements
• To improve our Products and other Services

Information Security

Aztec Software recognizes the importance of maintaining the security of the information it collects and maintains. We have deployed systems, policies and procedures to protect information damage and limit access to those who have a need to know. Aztec Software is committed to deploying reasonable security measures , including physical, administrative, and technical safeguards to protect your information. Aztec Software has reviewed the policies of the Service Provider as well.

By the very nature of messaging systems, we cannot guarantee the absolute security of a messaging system. Your information may travel through networks beyond our control.

This Policy does not cover information you share directly with other parties than Aztec Software. Your sending personal or identifying information to parties other than Aztec Software is out of the scope of this policy.

Information Disclosure

Aztec Software does not sell, rent, or share your Information. We may, however, share your personal information in limited circumstances, such as with business partners or external service providers in support business activities. Specifically, we share your information with Ring Central, which provides the communications platform used to implement this Service.

We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing this Service on our behalf.

We may share your information in the following cases:

• To enforce Aztec Software’s Terms of Service.
• With RingCentral to the limit to provide and manage the Service.
• With companies under common ownership or control of Aztec Software inquiries.
• In response to legal requirements such as subpoenas or court orders.
• To investigate or act against illegal activities, suspected fraud, threats to safety, or violations of our policies.
• If Aztec Software is acquired or merged, your information may be transferred as part of the transaction.
• We may share aggregated, non-personal information, such as the total number of texts sent in a week, without notice.

We require our service providers to keep your personal information secure and do not allow them to use or share your personal information for any purpose other than providing services.

Your Control of Your Information

There are multiple ways to subscribe to the Service. (Also known as “Opt in”)

• Entering your phone number online on a form provided by Aztec Software
• Sending the Service a keyword provided by Aztec Software
• Completing a paper form

If you wish to unsubscribe, also known as “Opt out” from the Service for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’ and you will no longer receive messages.

• If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.
• Unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns.
• Unsubscribing will not remove your information from Aztec Software systems.
• Upon unsubscribing you will receive a confirmation message.

The accuracy of your contact information in Aztec’s Systems is critical for the proper operation of the Service. If you wish to update your contact information, please contact Aztec Software as described above.

Children

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you are 13 or older, you must have parental permission to use the Service. By using the Service, you confirm that you are at least 18 or have parental consent if aged 13 to 17.

Additional Terms of Service

• The Service is only available to U.S. residents.
• Supported Carriers: The Service delivers messages using major carriers such as AT&T, Verizon, T-Mobile, and many regional carriers. Carriers are not responsible for delayed or undelivered messages.
• Message Rates: Standard message and data rates apply. Contact your carrier for details.
• Privacy: Messages you receive are viewable by anyone with access to your phone. Aztec Software is not liable if unauthorized access occurs.
• Non-Requirement: Using this Service is voluntary and not required for other Aztec Software services.
• Authorization: By subscribing and providing your number, you consent to receive automated messages.
• Privacy Policy: Additional details on how Aztec protects you privacy is available in the Aztec Software Privacy Policy and Aztec Software FERPA policy.