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Autonomous AI Voice Agents for High-Resolution Customer Support

Achieve 80% First-Call Resolution (FCR) with Agentic AILow Latency Infrastructure: The Velocity of TrustOne Unified Platform for Voice AI, Chat, and SMS Automation

Start Your Conversation

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Articence AI

Live Agent

The Velocity of Trust

When a new issue arises (e.g., a bug in a software update), traditional support collapses: agents lack knowledge, hold times spike, and sentiment crashes.

Articence AI ingests new knowledge instantly. It maintains high response speeds and positive sentiment even during peak crisis moments.

Articence AI
Traditional Support

Impact of New Issues on Speed & Sentiment

New Issue DiscoveredKnowledge Spreading...ResolutionSpeed & SentimentPanic / Long Wait TimesInstant Knowledge Update
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Profile

Articence AI

+1 (667) 319-0257

Talk to the AI Agent from your phone.

1

Make the Call

Dial +1 (667) 319-0257 from your phone to talk with your AI agent.

2

Share Your Problem

Describe your challenge or question in detail. Speak naturally and clearly

3

Get AI Solutions

Our AI will analyze your problem and provide intelligent solutions in real-time

4

Speak Naturally

No special commands needed. Just have a normal conversation with the AI

🎯Smart Solutions
Instant Response
🔒Secure & Private
🌐24/7 Available

Pro Tips for Best Results:

  • Speak clearly and at a normal pace
  • Provide context about your situation
  • Ask follow-up questions if needed
  • The AI learns from each conversation

Channel Integrations

One unified platform for every way your customers connect.

Voice AI

Natural, conversational voice agents.

Live Chat

Instant web support with rich media.

Email & Ticketing

Auto-draft responses instantly.

SMS & Social

WhatsApp, Messenger, and SMS.

Integrations

Voice Icon
Voice
Connected Icon
Connected
Email Icon
Email
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Connected
SMS Icon
SMS
Connected Icon
Connected
Chat Icon
Chat
Connected Icon
Connected

Live AI Performance Dashboard

Active Calls
Resolution Rate
Avg. Resolve Time
Calls Processed GraphCalls Processed - Last Hour

Agent Performance Dashboards

Download comprehensive, structured reports about your AI performance, quality, and transcripts.

AI Models Performance

Detailed analytics on AI model usage and effectiveness

Total Calls
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Avg Resolution

Benchmarking Data

Call Quality & Transcripts

Comprehensive analysis of call transcripts and quality metrics

Call Resolution Logs
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Avg Duration

Emotional Intelligence & Call Quality

Positive
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Neutral
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Negative
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AI First-Call Resolution (FCR)

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