AGENTS AND POLICYHOLDERS
The following documents are currently available in GEAUX:
- Audit Results
- Policy
- Endorsements
- Quotes
- MOD
- Forms/Posting Notices/ 1st month reporting forms
- Updated Dec pages
- Updated reporting forms
- Loss Runs (at time of quote)
Policyholder Delinquency Notifications will come by email on the 19th of the month and Delinquency Reports will come by email on the 1st business day of the month.
Return Commission Statements will continue to be mailed.
Please refer to our ready reference guide: https://www.amerisafe.com/agents/geaux-agent-portal/
We also have video tutorials: https://go.amerisafe.com/geaux-videos
You can contact our Sales Department: [email protected] 800.256.9052, or refer to our administrator-ready reference guide: https://www.amerisafe.com/agents/geaux-agent-portal/
Not for agency documents. Agencies will still receive a policyholder copy of each policy.
A: AMERISAFE is a specialty provider of workers’ comp insurance focused on hazardous industries. For more detailed class code information, please refer to our Preferred Class Code list.
A: AMERISAFE actively writes in 27 states. For more details please refer to our Territory Map.
A: The jobsite visit requires the assistance of the agent to prepare the policyholder to cooperate in getting the visit scheduled. Some areas require greater scheduling lead time than others.
You can contact our Sales Department: [email protected] or 800.256.9052
A: Two copies of the policy are provided to the agent of record - one for the agency and one for the policyholder. Policies can be accessed/downloaded at any time via the GEAUX Portal.
A: A monthly reporting form is a compilation of payment rates for anticipated class codes. Policyholders may register for monthly reporting via Online Services. Upon request, twelve monthly paper forms can be mailed directly to the policyholder at policy inception.
A: No.
A: AMERISAFE’s model is based on using our own employees for Audit, Claims and Safety services. However, at times and in some locations, we must augment our staff with vendors.
A: Yes.
A: No.
A: Remittance should be paid to AMERISAFE by the 10th of the month following the reporting period. Reporting and payments can be made online via Online Services.
Agents
A: We accept submissions 120 days prior to the effective date.
A: Contact your Underwriter with the information required to continue the application process. You may be required to provide an AOR letter if another agent has reserved the risk in our Underwriting system.
A: AMERISAFE considers any risk with less than 13 months of prior workers’ comp coverage to be viewed as a new venture. There are some circumstances and industries where these are considered. Check with your underwriter on a specific case.
A: We will write risks using owner-operators, provided the owner-operator is included on the policy.
A: AMERISAFE does not offer online rating/quoting. GEAUX is an online services submission entry system allowing agents a direct link to underwriting.
A: You can email your request to [email protected] to obtain loss runs.
They can also be obtained through Online Services, a 24/7 self-service tool. To learn more about Online Services, please click here.
A: Yes, please refer to your Producer Guidelines or contact your Territory Sales Manager for more detailed information.
A: Final audit policy information can be obtained via Online Services, with prior authorization from the policyholder.
A: GEAUX is AMERISAFE's online services system that changes the submission and quoting processes to an interactive, transparent experience between our underwriters and agents. This web-based program allows users to submit new and renewal business, check on current accounts, engage in live chat with your AMERISAFE Underwriter and receive updates throughout the underwriting process.
A: Due to the nature of AMERISAFE's risk appetite, we do not quote accounts online. GEAUX is simply the fastest, most effective way to submit and communicate with your AMERISAFE Underwriter.
A: Contact the AMERISAFE Agent Portal Team.
A: No, but your agency administrator will need to update your email account in GEAUX. For information, contact [email protected]
A: After entering your username, click "Forgot Password." A new password will be sent to you via email.
A: With GEAUX, you can upload submissions from your approved agency management system, upload PDF Acord applications via the AppReader or you can manually enter the submission.
A: Yes. Complete the following steps:
1. Go to the "Overview" screen.
2. Go to "I want to..."
3. Click "Print Submission"
4. Check "Application Forms"
5. Click "Print"
A: Yes, however, you will not be able to make any changes to the modified application until your Underwriter acknowledges the modifications.
A: Underwriting asks that the agent submit changes before requesting to bind coverage in order to accurately reflect changes. Binding locks the submission on the underwriting side. Any changes made after requesting to bind will have to be done by endorsement.
A: If changes are needed prior to or at binding, you can make these changes by clicking "Modify Submission." After changes are made, you must review these changes by clicking "Submissions Modifications." Once you have reviewed these changes, click "Submit" to complete this process.
A: Your Underwriter should take no longer than one full business day to acknowledge your changes. After this is completed, the Request to Bind function can be completed on the agent side without additional endorsements needed.
A: (i.e., it is 4:50 p.m. and you need to bind an account for 12:01 a.m. that night for the next day.)
In this case, you will need to attach a note when you "Modify Submission" stating you would like to bind coverage once the changes are acknowledged.
A: GEAUX does not provide a way for an Underwriter to indicate they are out of the office. For this reason, we ask you to allow one business day for changes to be acknowledged. If the changes need to be made sooner than one business day, you will need to utilize the chat feature or call and speak to someone else in Underwriting.