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SMS Notification Service for Employees

Add SMS as an optional delivery channel for critical internal messages when employees are offline or not at their desks

SMS ALERT SYSTEM

Extend Your Multi-Channel Communication with SMS

An SMS notification service sends time-critical messages to employees as text messages – no corporate network, desktop client, or smartphone app required. Within DeskAlerts, SMS is an optional delivery channel of the same alerting console: the alert that appears as a desktop pop-up or mobile push can also go out as a text through your SMS gateway – reaching offline, deskless, and field staff. That makes DeskAlerts the SMS notification software for organizations that want texts as part of one delivery record, not a separate tool.

DeskAlerts employee notification software enables organizations to deliver critical alerts across corporate desktops, mobile phones, and TV screens.

You can easily reach employees through multiple channels, including pop-ups, scrolling tickers, screensavers, lockscreens, mobile push notifications, and more.

SMS serves as a complementary channel for situations where employees are not connected to corporate devices. You can add it to your channel mix for redundancy during network outages.

Employees are getting company updates as SMS which were sent through DeskAlerts software

 

How SMS Fits into DeskAlerts Notification System

And how you can benefit from adding SMS messaging to DeskAlerts

  • Manage all your communication channels in one place: create a message and send it to multiple channels, including SMS, in a couple of clicks.
  • Get detailed message statistics for analysis and audits.
  • Target individuals, specific groups, or departments as DeskAlerts integrates with your Active Directory.
MOBILE TEXT ALERTS

SMS Delivery Capabilities within DeskAlerts

The SMS messaging channel can be integrated into DeskAlerts, supporting targeted delivery as part of your multi-channel communication strategy.

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Support For All Mobile Devices

Whether your employees use iPhones, Android phones, or basic feature phones, SMS notifications work – no smartphone app required.

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Embeddable URL Format

Embeddable URLs allow you to link to web content where employees can read further information.

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HTTPS SMS Gateway Support

Send text messages to your mobile phone provider through supported SMS Gateway service providers. Availability depends on your SMS gateway provider.

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Message Statistics

See who received your messages and who confirmed them, per user.

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Active Directory

Synchronization across multiple domains.

SMS

Recurring alerts

Schedule sends in advance or repeat them on a cadence, so routine SMS reminders run themselves.

Explore More DeskAlerts Communication Channels

Pop-up alerts

Highly visible pop-up messages right on the employees' computer screens.

Video alerts

Engaging video messages sent directly to  computer screens.

Corporate wallpapers

Set the corporate background of employees’ PCs and easily change it.

Mobile push

Inform employees even when they are not at their desks.

Trusted by Companies Worldwide

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What Our Customers Say

ST George-min
“The central IT department of the university uses DeskAlerts. It preempts unnecessary helpdesk calls by keeping our customers informed and is quick and easy to setup, use and deploy. DeskAlerts makes it easy to tailor notifications to our requirements and represents a great value for money.”
St George's University of London
Valente Panattoni, Senior Desktop Support Analyst
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“The scope of alert is easy to configure via Active Directory groups and organizational units. All working users have the right information at the right time via the Broadcast feature. In case of incidents and maintenance activities, we can inform our customers rapidly. This is an easy-to-use and cost-effective alerting tool.”
Hôpital du Valais
Leo Kalbermatten, Chef Operations IT
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“I would highly recommend DeskAlerts. Easy to use interface and friendly to install. We use DeskAlerts in-house to broadcast announcements, such as software update alerts. An example would be Quicktime software removal from desktops.”
BBG
Stephen Bender

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