Renew Your Membership

Automatic Renewal: Frequently Asked Questions

• Who is eligible to enroll in autorenewal?
  • Active individual dues-paying members may enroll in autorenewal
  • Autorenewal is not available for members in specialized flow-down membership categories whose dues are paid for by an organization

   

• When can I enroll in autorenewal?
  • Members within their billing period may enroll at time of payment from the online renewal payment page
  • Eligible members may use self-service enrollment up to 90 days before their membership expiration date; after that date, members will be billed normally and receive an invoice
  • Check your next billing date in MyACOG
• Where is my payment information stored?

  Payment information is stored in a safe and secure payment processor, outside the ACOG system.

• Which types of payment does ACOG accept?
  We accept bank or electronic checks and credit cards (Visa, Mastercard, and American Express).
• When will I be charged once enrolled?
  • Autorenewal payment methods will be charged approximately 35 days before the current membership term expiration date
  • You will receive an email reminder notifying you of the upcoming transaction
• What happens if my payment fails?

  ACOG will make up to three attempts to charge the designated payment method, and if there are no successful attempts, you will be unenrolled from autorenewal and invoiced normally.

   

• How can I find or change my designated payment method?
  • Log in to MyACOG to update your payment method and view your membership autorenewal status
  • Changes to autorenewal settings must be made 90 days before the membership expiration date; if within 90 days of expiration, contact Membership Services 
• How can I review and update my voluntary donation amounts to the ACOG Foundation or Ob-GynPAC?
  • Log in to MyACOG and go to Modify Enrollment to add, remove, or update voluntary amounts
  • Changes to autorenewal settings must be made 90 days before the membership expiration date; if within 90 days of expiration, contact Membership Services
• Can I unenroll from autorenewal?

  Yes, you may unenroll up to 90 days before your current membership expiration date by logging in to MyACOG. Contact Membership Services to unenroll within 90 days of expiration.

   

• What happens if I am enrolled, and I transfer to another category of membership?
  • Your saved payment and autorenewal enrollment are tied to the member category at time of enrollment; if you transfer to another category, you will be admitted and billed for the new membership and will not be automatically charged
  • You will have to reenroll in autorenewal for the new member category at the time of dues payment