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Figure from:On e-Governance development opportunities in the Republic of Moldova

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Figure 1: Broadband Internet access, thousands of users. The National Regulatory Agency for Source: Electronic Communications and Information Technology (ANRCETD, http://en.anrceti.md Note: Moldova nonulation: 3.551 thousand Source: www statistica. md More and more electronic public services for citizens and businesses have been developed and are being used: information services, transactional services - electronic payments, etc., all of which have created prerequisites for a deeper and multilateral approach to e-Governance. The Strategic Programme for Technologic Modernization of Governance (e-Transformation) [14], adopted in 2011, boosted the development of e-Governance and created premises for profound transformations and modernization of public services.

Figure 1 Broadband Internet access, thousands of users. The National Regulatory Agency for Source: Electronic Communications and Information Technology (ANRCETD, http://en.anrceti.md Note: Moldova nonulation: 3.551 thousand Source: www statistica. md More and more electronic public services for citizens and businesses have been developed and are being used: information services, transactional services - electronic payments, etc., all of which have created prerequisites for a deeper and multilateral approach to e-Governance. The Strategic Programme for Technologic Modernization of Governance (e-Transformation) [14], adopted in 2011, boosted the development of e-Governance and created premises for profound transformations and modernization of public services.

Related Figures (4)

Figure 2: Expenditure of legal entities for information technology, thousands lei, Source: NBS www-.statistica.md
Figure 2: Expenditure of legal entities for information technology, thousands lei, Source: NBS www-.statistica.md
Figure 3: Monthly average earnings per person, lei, Source: NBS www.statistica.md. The income of the majority of the population is modest (Figure 3) and therefore ICT accessibility is low, making it difficult to uptake e-Governance services and hence increases the risk that investment in e-Governance projects will be below expectations in efficiency and effectiveness. The difference between Chisinau and the rest of the country amplifies this phenomenon and puts very difficult additional tasks ahead of e-Governance.
Figure 3: Monthly average earnings per person, lei, Source: NBS www.statistica.md. The income of the majority of the population is modest (Figure 3) and therefore ICT accessibility is low, making it difficult to uptake e-Governance services and hence increases the risk that investment in e-Governance projects will be below expectations in efficiency and effectiveness. The difference between Chisinau and the rest of the country amplifies this phenomenon and puts very difficult additional tasks ahead of e-Governance.
‘igure 4: Access to the Government portal, % of population, Source: eGov Center, www.egov.md
‘igure 4: Access to the Government portal, % of population, Source: eGov Center, www.egov.md
Figure 5: Accessing government agencies sites,“% of population, Source: eGov Center. www.egov.md A service is usually provided through the site of the institution responsible for this service (Figure 4, Figure 5), but not in a common framework where several services from different agencies interact. For example, it can be applied online to obtain a criminal record, but the applicant will take the document from the issuing agency and will personally present it to the institution that requested it.
Figure 5: Accessing government agencies sites,“% of population, Source: eGov Center. www.egov.md A service is usually provided through the site of the institution responsible for this service (Figure 4, Figure 5), but not in a common framework where several services from different agencies interact. For example, it can be applied online to obtain a criminal record, but the applicant will take the document from the issuing agency and will personally present it to the institution that requested it.