Relationship between human factors and SMS Safety Behaviours: Human Factors for Pilots. Civil Aviation Safety Authority, Australia (2009). Main categories and elements of non-technical skills Error management strategies and performance criteria Error management strategies and performance criteria unintentional and intentional actions Adapted from Human Error, J. Reason, Cambridge University Press, Cambridge (1992). Different types of violation and main causes Adapted from Safety Wise Solutions /ncident Cause Analysis Method (ICAM) Pocket Guide (Issue 5, October 2010). Earth Graphics, Melbourne. Management strategies by error type Adapted from Human Factors and Error Management training manual (September, 2010). Leading Edge Safety Systems, in conjunction with IIR Executive Development, Sydney.
