Product design and development processes do not always proceed in a linear step-by-step manner, starting with the initial problem leading to a solution consisting of a number of clearly defined steps in between. As such the development of...
moreProduct design and development processes do not always proceed in a linear step-by-step manner, starting with the initial problem leading to a solution consisting of a number of clearly defined steps in between. As such the development of IT-based tools to support this process is also far from straightforward. It requires considerable creativity to design IT-based systems that can enhance product designer’s capabilities without detracting from the creative process. In this chapter, we offer insights into the use of various IT-based systems that have been developed in response to the requirements of a contemporary design consultancy. Specifically, we examine the various stages in the design process based on a case study of a London-based design consultancy, Studio Levien. The case study is used to illustrate the key IT-based elements required to support the design process and their implications for research and practice.