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Social networks as marketing channels

2015, Ekonomika

Abstract

Fast technological development in social media offers many opportunities for companies in order to have better connection with their customers. Traditional tools become less effective and companies are working intensively to be present on the web. This paper will try to answer the question what are the advantages of social media as a marketing channels compared to conventional way of advertising. The authors will specially pay attention to how can companies improve and increase their presence in social media by using different strategies and which tools and services can be used in order to have better connection with the customers.

Key takeaways

  • Social networks present a very important part of social media with increasing impact on business.
  • Social network Twitter today has more than 550 million registered users, and during 2012-2013 he was the fastest growing social network, it has 215 million of active users, 34% of trade uses it as the number one of the social networks.
  • Although it is not as popular social networks like Twitter and Facebook, Google+ is becoming a place that we cannot skip as it concerns the promotion of our brand.
  • Why should we use visual content (Visual Social Media) in social media?
  • They represent a powerful channel of connection with customers and potential customers, so that we will choose between classical marketing that makes communication in one direction and marketing through social media and networks that represents two-way communication, we will definitely choose the second because it brings many advantages -greater brand recognition, greater loyalty and authority to the brand and to the company, making new clients and business partners, increases visiting the company's website, lower marketing costs, better communication with customers, a closer insight on what consumers think about a brand, and many other advantages.