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2016
In the spring of 2001, Greenleaf Published Issue 1 of The Journal of Corporate Citizenship (JCC) with Malcolm McIntosh as General Editor of the first academic journal to focus explicitly on integrating theory about corporate citizenship with management practice. In his welcome to the journal, McIntosh acknowledged the emergent nature of corporate citizenship at the time noting its many starting points and meanings. He emphasized the importance of considering context and bringing together varying perspectives in efforts to develop theories, policies, frameworks, tools and practices of corporate citizenship.
2017
The world of corporate citizenship is diverse and growing in scope and scale. Often still used interchangeably with corporate responsibility, corporate sustainability and other related concepts, the diversity of terminology in this wide field of inquiry and practice continues. For example, the world's largest oil and gas corporation Exxon-Mobil headquartered in Irving, Texas, USA publishes an annual Corporate Citizenship Report which in the words of the company's former Chairman and CEO Rex W. Tillerson “provides a view of how we work to help power the world's progress.” In comparison, the world's largest hotel company by revenue InterContinental Hotels Group (IHG) with its headquarters in Denham, Buckinghamshire, UK produces an annual Responsible Business Report, which includes a stated commitment “to ensuring a positive impact on the lives of all people that interact with IHG.” Other leading companies in different industries and cultural contexts publish reports un...
In this chapter we provide an overview of the advent, rise, current use and future perspectives of corporate citizenship in the management literature. The purpose of our chapter then is to map out the territory of research on corporate citizenship and outline the major contestations, debates and the potential of using citizenship as a metaphor for business–society relationships. After providing a brief overview about how corporate citizenship entered the agenda in business and academia, we will analyse and critically categorize the extant use of the terminology. Based on this literature survey we will then proceed to focus on the potential for using the citizenship metaphor to provide a more expansive analysis of the political role of the corporation. This will pave the way to mapping out three fundamental approaches to apply citizenship to corporations. We argue however that such an application has to be cognizant of the facts that citizenship in itself is a dynamic concept and, moreover, that corporations play quite a substantial role in transforming contemporary notions of citizenship. We conclude our foray into corporate citizenship with a discussion of these themes and a review of future perspectives.
2003
Corporate citizenship (CC) has emerged,as a prominent,term in the management literature dealing with the social role of business. This paper critically examines,the
Encyclopedia of Sustainable Management, 2021
The term corporate citizenship is typically used to describe corporations in their socio-political role. It recognizes that corporations are involved in social activity beyond mere financial activities and carry obligations to contribute to the social well-being of a society. As the term ‘citizen’ indicates, the notion is rooted in politics, indicating a recognition of the corporation as a social actor and as responding to non-market pressures. Research of the concept includes both institutionalist and business social scientific methods.
Academy of Management review, 2005
Corporate citizenship (CC) has emerged as a prominent term in the management literature dealing with the social role of business. This paper critically examines the content of contemporary understandings of CC and locates them within the extant body of research dealing with business-society relations. Two conventional views of CC are catalogued -a limited view which largely equates CC with strategic philanthropy and an equivalent view which primarily conflates CC with CSR. Significant limits and redundancies are subsequently identified in these views, and the need for an extended theoretical conceptualization is highlighted. The main purpose of the paper is thus to realize a theoretically informed definition of CC that is descriptively robust and conceptually distinct from existing concepts in the literature. Specifically, the extended perspective on CC exposes the element of "citizenship" and conceptualizes CC as the administration of a bundle of individual citizenship rights -social, civil and political -conventionally granted and protected by governments. The implications of this view of CC for management theory and practice are suggested.
Business and Society Review, 2000
orporate citizenship is one of the latest frameworks to talk about the relationship between business and society. Its foundation swirls around the dual concepts associated with citizenship of rights and responsibilities, 1 although promoters of the term tend to emphasize the responsibilities side. Today the term is used on the one hand to connect business activity to broader social accountability and service for mutual benefit, and yet on the other it reinforces the view that a corporation is an entity with status equivalent to a person. It holds both the promise of healthier and wealthier societies, and the threat of equating human rights with corporate rights. Whether these opposing directions result in enhanced corporate performance and human fulfillment, or the threat that David Korten has described of corporations ruling the world, 2 will depend largely upon our ability to reform current organizations and create new ones. These new organizations must somehow combine qualities of different types of organizations such as government agencies, businesses and community-based organizations (CBOs, usually nonprofits, where "community" refers to both geographic and other interest-based ties). Hence, today we hear talk of organizations such as chaordic alliances, 3 public-private partnerships, and development
Organization Management Journal, 2008
This paper outlines the emergence of corporate responsibility/corporate citizenship as part of corporate practice. The paper first defines the terms, then briefly focuses on the history of corporate citizenship and its evolution over time, highlighting the current popularity of the term both in academic and practice-based work. It turns next to an assessment of the current pressures and dynamics facing major corporations, highlighting the internalization of corporate responsibility practices into companies'' business models, and a growing infrastructure that involves new standards and principles, the social investment movement, NGO pressures, multi-sector collaborations particularly around so-called bottom-of the pyramid strategies, internal and external responsibility management approaches, and stakeholder engagement, as well as transparency and reporting. Finally, the paper addresses how some of the current pressures are likely to evolve in the future, noting the emergence of new conversations like Corporation 2020, which focus on the core purposes and definition of the corporation, as well as other pressures that are likely to continue to develop, with a brief discussion of the implications for practice of all of these shifts.
International Journal of Corporate Social Responsibility, 2020
Social Responsibility, referred to in this study as Corporate Citizenship (CC) has experienced continued growth in significance among academics and corporate leaders. The absence of a multi-level approach to what would explain the advancement in CC has inhibited a realization of singularly conclusive study. In fact, nearly every scholar in the field of CC has come up with their perspective to explain the mechanisms for development in corporate citizenship, none of them being singularly conclusive. This study takes multi-level review of the current body of knowledge on mechanisms for development in corporate citizenship. This is achieved through a comprehensive synthesis of the literature around the mechanisms for development in CC from a multi-level perspective. The findings show that the majority of scholars still populate disciplinary, specialized micro- (Managerial values), meso- (Business Case) or macro- (Institutional Mechanisms) as a driver for the development of CC. we also f...
Academy of Management Review, 2008
Sustainability, 2020
Corporate citizenship, which is firms’ societal engagement beyond customer and shareholder interests, is a prominent topic in management practice and has led to extensive research. This increased interest resulted in a complex and fragmented scholarly literature. In order to structure and map the field quantitatively, we conducted a temporal analysis of publications and citations, an analysis of the productivity of involved disciplines, an analysis of the productivity of publication forms including journal impact factors, an author productivity and citation analysis, a co-author analysis, an article citation analysis, an article co-citation analysis, and a keyword co-occurrence analysis. Results of these bibliometric analyses show that corporate citizenship research seems to have been in a phase of stagnation since 2014 and shows a rather low degree of interdisciplinarity. Papers are predominantly published in high impact journals. Authors show little collaboration with other resear...
2017
Twenty-five years ago on 3 June 1992 the United Nations Conference on Environment and Development (UNCED) was opened in Rio de Janeiro, Brazil by Canadian businessman and diplomat Maurice F. Strong in his role as Secretary-General of the so-called Earth Summit. Rio brought unparalleled media attention to a host of interrelated global issues: biodiversity, climate change, consumption patterns, deforestation, fragile ecosystems, hazardous waste, indigenous knowledge, poverty, responsible entrepreneurship and the role of nongovernmental organizations (NGOs)
IABS Proceedings 2000, 2000
The overall purpose of this paper is to present the values that have been achieved as a result of corporate citizenship initiatives. This will be accomplished by a literature review of thirty-six (36) articles spanning the past two decades (1980-1999). Corporate citizenship will be defined broadly, as encompassing the literatures of corporate philanthropy, cause-related marketing, and corporate social performance. The goal will be to present in summary form the specific values/benefits to the business bottom-line identified through articles, books and studies that reflect philosophical beliels (expert opinion), anecdotal experiences, and empirical studies. These benefits include: improved employee relationships; improved customer relationships; improved business performance; and enhanced marketing efforts.
Business and society Review, 2004
P hysicists now believe that the universe may be only one of many parallel universes, existing simultaneously, and yet conceivably quite different from each other and from the day-today world we know. So too, academic-and practice-based thinking about corporate citizenship (corporate responsibility) and stakeholder thinking seem to have evolved in parallel, sometimes overlapping but sometimes universes apart. The array of terminology (see Table 1) that has been used over the years in the development of what is now broadly called corporate citizenship, or corporate responsibility, highlights some of the confusion in determining the progress of corporate citizenship. But it also illustrates the very evolution that is of interest in exploring that progress, both in practice and in theory. To some extent, parallel and sometimes confusing universes exist even within the scholarly domain, not to mention between scholarship and the world of practice. Below I describe and attempt to define these terms. Whether "progress" has been made in theory or in practice remains more debatable, though unlike some skeptics, I think we can clearly Sandra Waddock is a Professor at the Carroll School of Management, Boston College. I would like to thank Bill Frederick, John Mahon, and Ed Freeman for their helpful and insightful comments on an earlier draft of this paper, as well as for their thoughtful intellectual leadership on the relationship between science, society, entrepreneurship, and the way we live our lives as people and scholars.
Journal of Business Ethics, 2003
2016
In Margaret Atwood’s novel The Handmaid’s Tale, the phrase “context is all” becomes a guiding thread that summons the reader to witness what happens to the novel’s narrator and protagonist Offred and other “handmaids”, as the novel’s sociocultural context evolves. This contextual metamorphosis enables “certain casually held attitudes about women [to be] taken to their logical conclusions”. For Offred, putting things into context enables her to cope and to hope: “What I need is perspective. The illusion of depth, created by a frame, the arrangement of shapes on a flat surface. Perspective is necessary … Otherwise you live in the moment. Which is not where I want to be … But that’s where I am, there’s no escaping it … Time to take stock … I have trouble remembering what I used to look like … But something has changed, now, tonight. Circumstances have altered. I can ask for something. Possibly not much; but something” (Atwood, 2012, p. 165). Earlier in the novel, Offred reflects on how...
Journal of Corporate Citizenship, 2007
In today's global economic downturn, identifying a company's strengths and weaknesses for better aligning resources and strategies, is becoming more important than ever. Organizations that look at corporate citizenship as a critical part of business for providing new market opportunities, reducing risk, or improving reputation, are making greater efforts to assess their strengths and weaknesses to better prioritize resources and actions. Having the appropriate tools with which to do so is vital. This paper discusses the challenges of corporate citizenship management and outlines key findings and lessons learned from piloting a new assessment tool for companies. It presents two examples of how companies have used the tool to advance their corporate citizenship efforts. Finally, it summarizes key findings about 'gaps' and 'strengths' in corporate citizenship management today and provides recommendations for further research.
IEEE Engineering Management Review, 2009
Purpose-The purpose of this paper is to benchmark how 25 companies in five industries are addressing corporate citizenship through their governance, structures and systems. The paper aims to look at patterns of leadership practice developing in firms in this regard and what might be shaping them. It also seeks to consider current practices in light of movement toward next-generation corporate citizenship. Design/methodology/approach-The study surveyed a representative sample of Fortune 500 companies. To benchmark how companies are embedding citizenship into their governance, structure, and systems, two scorecards were devised measuring practices pertaining to: Corporate Board Governance; and Operational Management of Corporate Citizenship. Criteria chosen represent Board and management policies, behaviors, and/or public commitments. Findings-It was found that, while corporate Boards are assuming more responsibility for oversight of conduct and taking account of specific social and environmental issues, citizenship is not yet fully embedded into Boards or the operating structures and systems of most firms. Research limitations/implications-Companies appear to be moving through developmental stages as they integrate citizenship into their governance and operations, with several developmental patterns emerging. While there seem to be specific patterns of development that link to the industry, issues faced, and culture of firms, it is difficult to generalize specific influences within industry from the relatively small sample. Further benchmarking is needed to better understand these issues and which ideas represent best practices going forward. Practical implications-A next generation approach to corporate citizenship requires more than top down advocacy-this needs to be backed up by Board oversight and engagement and by layered management structures, systems, processes, and policies that make citizenship part of every employee's remit, across the company's value chain. Originality/value-The paper provides a unique set of frameworks to assess company performance in relation to governing and managing corporate citizenship. It provides much needed data from companies across a number of industries to prompt further discussion on next generation corporate citizenship, where responsible business practices are woven into the corporate DNA.
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