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Procedural Justice, Legitimacy, and the Effective Rule of Law

2003, Crime and Justice

Legal authorities gain when they receive deference and cooperation from the public. Considerable evidence suggests that the key factor shaping public behavior is the fairness of the processes legal authorities use when dealing with members of the public. This reaction occurs both during personal experiences with legal authorities and when community residents are making general evaluations of the law and of legal authorities. The strength and breadth of this influence suggests the value of an approach to regulation based upon sensitivity to public concerns about fairness in the exercise of legal authority. Such an approach leads to a number of suggestions about valuable police practices, as well as helping explain why improvements in the objective performance of the police and courts have not led to higher levels of public trust and confidence in those institutions. This essay presents and defends a process-based model of regulation (Tyler and Huo 2002). The model addresses two key concerns underlying effective regulation. The first is with the ability of the police and the courts to gain immediate and long-term compliance with decisions made by legal authorities in situations in which members of the public deal with legal authorities about particular issues. For example, when the police are called and intervene in a domestic dispute by telling someone to stop beating his or her spouse it is important that they be able to stop the aggressive behaviors that are occurring. It is further desirable if they can intervene in a way that discourages similar behavior in the future.