The Ability to Make a Difference in Participatory Design Projects

2016

This paper aims towards a critical re-evaluation of Participatory Design processes based on a completed collaborative research (2015) in rural China. The study involved two complementary disciplines; the Applied Social Sciences and Design and their corresponding research methodologies; Action Research and Participatory Design aligning the social and the physical. The resulting design and implementation of a community kitchen in rural China enabled villagers to develop social enterprises and new types of collective organizations. With Action Research providing the necessary 'software' for social organization and engagement, facilitating the development of 'hardware' or design outcomes through participatory processes. Beyond design and social outcomes, the study raised questions concerning the critical, conceptual and praxis underpinnings of Participatory Design that impact its effectiveness as a tool. Participatory Design, sometimes panacea for an objectified and corporate driven field, often remains focused on design as outcome rather than on process or the development of outcomes embedded in a social context or based on non-commercial values. Complex design processes involving multiple stakeholders in design development may also result in an oversimplified outcome or a lowest acceptable solution approach. Additionally Participatory Design understood as a purely consensual process often ignores the complex negotiations tensions and conflicts between different forms of knowledge; characterized as the 'nightmare' of Participatory Design processes (Miessen, 2010), whereas it may in fact be the tension in the process that leads to paradigm shifts and possible 'real' innovations. A viable starting point for re-evaluation of Participatory Design methodologies therefore repositions it within complex social and materialization processes; in which design outcomes become the formation of socio-material assemblies, constructed within processes that span both before and after the design stage. It is useful to contextualize this process in terms of emerging changes in social systems that are evolving the ways both the social and design processes are developing towards distributed forms of knowledge, collaborative processes and cross-disciplinary practices (Sanders and Stappers 2008). These changes are impacting the ways we understand tangible and intangible culture and the nature of artefact or object, inasmuch as design or artefact are increasingly reconfigured as a relational matrix intrinsically connected to social (and sometimes technical) contexts. In other words outcome should be considered as a design object together with its attributes and relations, or as a socio-material assembly (Latour, 1999). This highlights the importance of knowledge (generation and transfer) as parts of the interconnection of the social and the design process on the one hand, and between the different heterogeneous fields of knowledge and the negotiations these entail. The paper therefore explores how understanding the role of complex knowledge generation in the design process can lead to a critical repositioning of Participatory Design. Drawing on work by Bjögvinsson, Ehn and Hillgren (2102) who posit Participatory Design should move from a conventional understanding of designing "things" (objects) towards designing "Things" (socio-material assemblies). Their reconsideration of the etymological meaning of "Thing" as (public) assembly or as the gathering of properties or attributes is critical. In other words, "Thingness" is the socio-material assembly that Latour (1999) characterizes as "a collective of humans and non-humans," both relational and complex. The paper will also reference the 'design before design' and the 'design after design' issues highlighted by Bjögvinsson et.al., as an intrinsic part of this process.

2016

Partnerships with local actors are quite common in social design projects developed in unknown contexts. Several design researchers describe them as positive and supportive elements for project development. However, setting up a partnership may bring several unexpected challenges to the designer’s agency and have strong implications on the design process—with a level of influence that changes according to contextual conditions too. This paper aims to point out and discuss them. In order to do this, it explores what a local design partner could mean for the designer and the design process, by describing and analysing action research undertaken on a participatory design project conducted in a Brazilian favela in partnership with a local NGO. Three under-discussed issues about local partnerships emerged and are examined through partnership, power, delegation, and agency theory. Lastly, five strategies to deal with them and to strengthen the designer’s practice are presented.

Design Science

Outside of community-led design projects, most participatory design processes initiated by a company or organisation maintain or even strengthen power imbalances between the design organisation and the community on whose purported behalf they are designing, further increasing the absencing experience. Radical participatory design (RPD) is a radically relational answer to the coloniality inherent in participatory design where the community members’ disappointment is greater due to the greater expectations and presencing potential of a ‘participatory design’ process. We introduce the term RPD to show how research and design processes can be truly participatory to the root or core. Instead of treating participatory design as a method, a way of conducting a method, or a methodology, we introduce RPD as a meta-methodology, a way of doing any methodology. We explicitly describe what participation means and compare and contrast design processes based on the amount of participation, creatin...

Journal of Awareness-Based Systems Change

Design has been a massive failure. It has functioned in the service of industry and capitalism, leaving us a world with several crises which we are failing to resolve. The onto-epistemic framework out of which this type of design injustice emerges is coloniality, highlighting a trans-locally experienced truth: our ontologies are our epistemologies. And our onto-epistemologies are our namologies–studies, perspectives, types, or ways of designing. If we instead embody an onto-epistemic framework of relationality, our design process becomes radically participatory. Radical Participatory Design (RPD) is meta-methadology that is participatory to the root or core. Using the models “designer as community member,” “community member as designer,” and “community member as facilitator,” RPD prioritizes relational, cultural, and spiritual knowledge, as well as lived experiential knowledge, over mainstream, institutional knowledge. Based on the experiential knowledge of employing radical partici...

2002

Is and should there be a place for the Aristotelian virtue of phronesis in contemporary participatory design practice and for design as an act of anxious love? In this paper we take a critical look at participatory design and reflect upon the virtues of the collective designer. Towards a background of the dreams and lost utopias of some related collective designers of the past: the Bauhaus, Nordic design and Scandinavian collective systems design, we suggest that our attention should not be on the great espoused design ideals but on the politics-in-practice of the collective designer. The really interesting collective designer in practice might very well be much more of a "machiavellian" reflective practitioner than an objective scientist or politically correct utopist.

In Proceedings of the 13th Participatory Design Conference: Research Papers-Volume 1, 2014

This paper engages with issues of universality and locality in the context of community-based participatory design (PD), and focuses on the challenges and opportunities associated with incorporating local views and forms of participation in the design process. The notion of 'designing for participation' is advanced as a quintessential perspective for approaches in which design practices are re-configured from a community-centric standpoint. Building on insights from PD and community development studies, as well as on empirical evidence from two community design studies, we argue that designing for participation appears to be located in a space between the designer's and local views of participation, which are at times both ambiguous and conflicting. To overcome these tensions, we argue for the importance of engaging critically and reflectively with PD in community contexts, and in this process capitalising on disciplinary dialogues that can expand the viewpoint from which PD projects are negotiated and evaluated.

Design Studies, 2018

Tendencies in contemporary participatory design suggest a move away from engagement of limited stakeholders in preconfigured design processes and predefined technology outcomes, towards more complex and long-term engagement with heterogeneous communities and larger ecologies of social and technological transformation. Building on core values of participatory design, we introduce three dimensions of engagement of scoping, developing and scaling that we argue can be essential in developing a holistic approach to participatory design as a sustainable practice of social change. The dimensions foreground central aspects of participatory design research that are discussed in relation to a long-term project exploring design and digital fabrication technologies in Danish primary and secondary education.

CoDesign, 2015

This article starts from the paradox that, although participation is a defining trait of participatory design (PD), there are few explicit discussions in the PD literature of what constitutes participation. Thus, from a point of departure in Actor-Network Theory (ANT), this article develops an analytical understanding of participation. It is argued that participation is a matter of concern, something inherently unsettled, to be investigated and explicated in every design project. Specifically, it is argued that (1) participation is an act overtaken by numerous others, rather than carried out by individuals and (2) that participation partially exists in all elements of a project. These traits are explicated in a design project called 'Teledialogue', where the participants are unfolded as networks of reports, government institutions, boyfriends, social workers and so on. The argument is synthesised as three challenges for PD:

Computer Supported Cooperative Work (CSCW)

This paper argues that the existing literature on participatory design (PD) tends to focus on frontstage design interactions (workshops, participants, methodologies, techniques, etc.) to facilitate PD ‘here and now’—referred to as the interactional approach. In contrast, the paper proposes to contribute to an evolving literature, referred to as the transformational approach, that takes a more longitudinal line and which attends to both the frontstage and backstage within an extended temporal frame. To do this the paper draws on the work of the social anthropologist Tim Ingold, in particular, his concept of the happening of ongoing life as a bundle of flowing lines. The paper argues that PD becomes possible when ongoing participation is conceived of as a set of corresponding (or coalescing) and conditioning lines of flow—each line with its own history, attentionality, rhythms, tempos and so forth. To illustrate what this reorientation might mean for PD the paper draws on an in-depth ...

Journal of Design, Planning and Aesthetics Research

Participatory design is the involvement of people in the creation and management of their built and natural environments. Its strengths are that it cuts across traditional professional boundaries and cultures. The activity of participatory design is based on the principle that the built and natural environments work better if citizens are active and involved in its creation and management instead of being treated as passive consumers. The main purposes of participation are to involve citizens in planning and design decision-making processes and, as a result increase their trust and confidence in organizations, making it more likely that they will work within established systems when seeking solutions to problems; to provide citizens with a voice in planning, design and decision-making in order to improve plans, decisions, service delivery, and overall quality of the environment; and to promote a sense of community by bringing people together who share common goals. A wide range of t...