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Cognitive Heuristic Use In Engineering Design Ideation

2010 Annual Conference & Exposition Proceedings

Abstract

Research in engineering design has revealed approaches and processes used by engineers to move through a design task. While studies have made evident general approaches in ideation, it is unclear how multiple and varied ideas are generated. When faced with a design problem, how do engineers generate multiple alternative solutions? How do they move from one idea to another? Research in psychology has shown that decision-making often relies on simplified cognitive heuristics. Heuristics are reasoning processes that do not guarantee the best solution, but often lead to potential solutions by providing a "short-cut" within cognitive processing 1. Using a case-study framework, this research identified and categorized types of heuristics engineers used to explore potential designs solutions. Using a think-aloud protocol, five engineers with varying levels of experience were asked to develop conceptual designs for a solar-powered cooking device that was inexpensive, portable, and suitable for family use. Following the think-aloud session, the engineers participated in a retrospective interview designed to provide additional information on the sources of ideas, and their awareness of their own methods of ideation. The protocols were analyzed for evidence of heuristic use, and the relationship between heuristic use and the success of the designs. The results showed extensive use of a variety of design heuristics, characterized as process, local, and transitional in nature. However, the engineers in this study did not report conscious application of local heuristics, suggesting they were not aware of applying them during concept generation. Evidence for the utility of cognitive heuristics in the ideation stage is examined and suggestions for their use in engineering design pedagogy are provided.