The interstices of hospitality

International Journal of Contemporary Hospitality Management, 1999

Annals of Tourism Research, 2008

When reviewing a dictionary, the definition of a dictionary as presented by Ambrose Bierce in his Devil’s Dictionary, first published in 1881, springs to mind. Bierce defines a dictionary as: “a malevolent literary device for cramping the growth of a language and making it hard and inelastic”, adding the caveat that his own dictionary, however, “is a most useful work”. To the best of the reviewer’s knowledge, the International Dictionary of Hospitality Management is the first ever dictionary entirely devoted to the area of Hospitality Management. It is a long-awaited, abridged and generally more affordable version of The International Encyclopaedia of Hospitality Management (Pizam 2005). In a relatively short space of time this dictionary will undoubtedly prove to be the ideal companion for all students and practitioners studying and working the hospitality industry, not least because of price and size but also due to the user friendly layout. This redacted version is an excellent companion volume to the Encyclopaedia and should encourage those students who wish to know more to go to the library and explore the Encyclopaedia. The editors have taken the definitions that the 216 original authors provided for the Encyclopaedia and redacted them to entries averaging 150 words. Considering that the Dictionary covers the same 734 topics ranging from à la carte to zoning codes, this is a considerable editorial achievement. It provides succinct and clear definitions of topics as diverse as entrepreneurship, liquidity ratios, psychological contracts and yield management – some of which this reviewer had not previously understood fully! The Dictionary defines a wide range of relevant issues in the field of hospitality management, from both a sector level: Lodging; Restaurants and Food service; Timeshare; Clubs, and Events, as well as a managerial one: Accounting and Finance; Marketing; Strategic Management; Human Resources; Information Technology; and Facilities Management.

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International Journal of Tourism Research, 2002

Over recent decades hospitality research has made considerable advancements and contributions to knowledge creation. However, a review of associated literature reveals that there exists a signi®cant degree of debate concerning the de®nitional, philosophical and conceptual dimensions of hospitality. This paper aims to capture current thinking and key challenges confronting the research community. Conclusions are drawn calling for: de®nitional precision of hospitality; a clearly articulated research philosophy locating hospitality as a specialist ®eld of study within the social science landscape; an enhanced degree of research philosophy awareness by researchers; and the bene®ts of formulating and agreeing an internally valid conceptual framework.

Annals of Tourism Research, 2008

Tourism Management Perspectives, 2018

An account is provided of hospitality research developments over the last two decades. The author offers a personal reflection of voyage travelled, knowledge discovery, and the evolution of what is referred to as hospitality studies, supported by illustrative examples. Activities of scholars from within the field of hospitality management, and those located in the wider social sciences are discussed. As the voyage progresses, it is apparent that the endeavours of academic communities have resulted in some legacies. The opinion piece concludes that a future beckons hospitality research that celebrates intellectual diversity and plural ways of knowing.

Research in Hospitality Management

Research in Hospitality Management is co-published by NISC (Pty) Ltd and Informa UK Limited (trading as Taylor & Francis Group)