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Disruptive Innovation: the High-End Market Perspective

2019

Abstract

Earlier research has focused on the single dimension of disruptive innovation that originates in the low-end market. Disruptive innovators tend to focus on targeting niche markets at the lower-end of the economic ladder, providing alternatives to existing products. Disruptive innovators that originate in low-end markets are inferior to existing products. However, they improve over time to attract mainstream customers and take over incumbents. This single dimension has ignored the disruptive innovation that originates in the high-end market in terms of superior products. This research focuses on the latter context and the notion of consolidating high-end disruption into disruptive innovation frameworks. High-end disruptive innovation is successful when escalated affordably. Customers cannot afford superior products in the high-end market, though with passage of time they achieve affordability and attract mainstream customer to disrupt the market. In both cases, market incumbents igno...

Key takeaways

  • The increasing use of disruptive innovation theory is not constrained to the discipline of innovation but has been widely applied to technology (Hardman et., al 2013), education (Thompson, 2016) and other industries such as healthcare (Ramdorai and Herstatt, 2015).
  • Existing theory in relation to disruptive innovation fails to explain high-end disruptive innovation.
  • Conversely, for both academics and practitioners, disruptive innovation means different things.
  • Despite the market segment context, if disruptive innovation products provide unique and improved performance attributes, and appeal as substitutes to existing options at affordable prices to attract mainstream customers, this can lead to disruptive innovation.
  • Consequently, the existing theory of disruptive innovation is limited to disruptive innovation at the lower end of the market and this represents a gap in knowledge.