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PRIVACY ON THE INTERNET: AN ECONOMIC ANALYSIS

2002

Abstract

This paper seeks to address the sharp increase in public debate about privacy issues, particularly on the issues of Internet privacy and the value of personal information. The research questions we are addressing here are -How should an Internet Service Provider (ISP) price its service given that the consumers vary in their valuation for privacy and also vary in terms of the value of their personal information to a third party? Should the ISP have a blanket policy of never collecting, or a policy of always collecting and revealing information? We calculate the separating and pooling strategies for the ISP under asymmetric information and compare them with the full information benchmarks. We find that in some cases the ISP may be no worse off than in the full information case while in other cases it may have to restrict the set of contracts so that they are incentive compatible and individually rational.

Key takeaways

  • More recently Wang et al (1998) have provided a taxonomy of consumer privacy concerns specific to the Internet marketing area.
  • 3 will have an incentive to lie and say that she has a high valuation for privacy and hence be charged a lower price.
  • The full information prices successfully separate types except in cases where types θ H L c P V c < − < 2 and θ 3 are present simultaneously and the rent that the firm can extract from the third party is less than the subsidy he has to give the high privacy type to participate.
  • They suggest that an ISP or any firm that can collect information and form consumer profiles for that matter is better off having a separating strategy for high privacy and low privacy types.
  • Both the grocery store and "Free PC" are examples where the consumers were ready to put a price to their privacy in terms of reduced prices or other products.