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In this paper, we present the project denominated Efficient and Transparent Municipalities -MuNet, developed by the Organization of American States -OAS, with the sponsorship of the Canadian for International Development Agency -CIDA. The aim of this project was to help Latin-American municipalities to use ICT tools to improve efficiency and transparency in its activities. The project was developed between 2005 and 2006 in 22 municipalities distributed in 11 countries, with the support of 5 experts of 5 different nationalities. The first phase followed a diagnostic of the general situation of the municipality, including technological aspects, and also transparency perceptions. Then a proposal of strategy to apply electronic government was developed with the collaboration of a Consultancy Team and the Task Force defined by the Major in each municipality. Furthermore, all the participants in the project received a virtual course about fundamentals in electronic government strategies. With the document approved by the society and the political ambit the Consultancy Team accompanied the Task Force in the implementation process, using in some cases the technological support of the project, specifically with software applications to develop the WEB page of the municipality -MuniPortal -, another software -MuniCompra -to improve the buying process and a last one to support the creation of a one stop window for the municipality services -MuniServi -. Additionally, this paper also presents evidence of the implementation process and the general data about the diagnostics developed.
Measuring E-government Efficiency, 2014
Many public administrations use ICT both to facilitate procedures related to public services, to promote economic transparency and to improve effectiveness and efficiency. Nonetheless, the development, in the implementation e-governments by the public administrations, has been very different. In fact, although public administrations have developed websites, their efforts to improve performance regarding public sector services and online government information remain irregular. Therefore, this pilot study presents the opinion of this category of stakeholder at the municipal level. In order to examine the public manager' perceptions of e-government efficiency, survey of the public manager of municipal government are carried out. Specifically, this study highlights the opinion of the efficiency of Spanish municipal governments, municipalities situates in the biggest region of Andalusia.
Electronic municipality (shortly e-Municipality) is a sub-field in e-Government that aimed at transforming the way local officials interact with local community. World governments and donor agencies have paid too much attention on the importance of information and communication technologies and how it can transform governance. The goal is to create a more dynamic government with greater citizen involvement. For local government to discharge their duties effectively, municipal governments must be able to use information effectively, mobilize data intensively and share the data it produces with the general public. This will enhance local participation in municipalities. e-Municipality has implementation challenges especially in developing countries where e-Readiness is inadequate coupled with limited bureaucratic and political support. Using exploratory method, data has been collected for this study from secondary sources.
—The Communication and Information Technologies, they have potentiated and optimized human activities about from industrial, educational, social, governmental sectors among others. In this last one, the government called e-government has been forced to make changes to its regulatory framework, as well as the modernization of technology infrastructure to support the incorporation of ICT. However, it is important that strategies and mechanisms are configured for local governments. So, it should identify a set of indicators on local governments to determine the decrease of process and through they, identify and increase efforts to ensure its successful implementation. Due to the above, are suggested a series of indicators based for the UN suggested.
2018
This study investigates the infrastructure characteristics and use of information and communication technologies of Brazilian municipalities reflecting on the possibility of developing e-government and smart cities actions. A quantitative study of cluster analysis, using data from the research “Munic 2014”, identified four clusters: the Technologyless, the Concerned-on citizen, the Concerned-on legislation, and the ICT Supported, that suggest different courses of action in ICT. Each group of municipalities presents different needs for the development of e-government and smart cities actions that indicate the need for specific actions for each of the four clusters.
Public Policy and Administration Review, 2014
Like most companies since late 20 th , the government institutions have made use of information technology (IT) as a support to their core business processes. Many have embarked on programs to provide value to the citizens through the use of IT, allowing bringing services that these institutions provide. In this context, that one of the main tools for achieving the digital approach to the city: electronic government (egovernment). E-government can be understood as the digital interaction between the government and its various branches, central and local governments, and citizens. By implementing e-government, Central Government redefines how can interact with the community, closer to citizens and providing services that give them value through the extensive use of IT. According Peruvian regulation, since 2011 all government institutions must have a e-government plan aligned to interests of its stakeholders: mainly citizens, private organizations and other government agencies. A case of successful implementation of e-government plan in a Peruvian Ministry, which includes both definition and establishment, is presented in this paper.
Over the past decade many governments have conceived and implemented programmes intended to launch the government into the digital realm. The Electronic Government (E-Government) initiative in Malaysia was launched to lead the country into the Information Age. It has improved both how the government operates internally as well as how it deliver services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses; simultaneously, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement. The vision of E-Government is a vision for government and businesses people working together for the benefit of Malaysia and all of its citizens. The proposed of this paper to study the implementation of E-Government in Local Authorities in order to enhance effectiveness and efficiency in deliver services. Majlis Perbandaran Subang Jaya (MPSJ) has been chosen in the study. The focus of study is how MPSJ implement the E-Government not only transparency and accountability, but also creates an opportunity for community to assess MPSJ performance and delivery of services and promises. An efficient public service is a key factor in ensuring a conducive environment to attract private investment.
In the modern world, information and speed are paramount. Governments and businesses alike compete not only with one another but to better serve the public. Governments around the world are using more and more technology to reach those that are not capable of traveling to the nearest cities or do not have the resources for technology. Governments with smaller budgets or in third world countries are looking at technology as an option to do more with less. This new trend is referred to as eGovernment, or electronic government. Through this new breakthrough, governments may improve service hours, lower costs, and allow citizens to interact more with them. This investigation will illustrate worldwide trends of doing governance utilizing more businesslike applications, such as enterprise software and network architecture. In addition, we found many good reasons to use electronic government solutions within the island of Puerto Rico in order to reduce operating costs and increase productivity. After a thorough analysis of the basic necessities of the four principal groups that demand services from any government, the ideal model for carrying out electronic government in Puerto Rico was created.
The Communication and Information Technologies, they have potentiated and optimized human activities about from industrial, educational, social, governmental sectors among others. In this last one, the government called egovernment has been forced to make changes to its regulatory framework, as well as the modernization of technology infrastructure to support the incorporation of ICT. However, it is important that strategies and mechanisms are configured for local governments. Therefore, it should identify a set of indicators on local governments to determine the decrease of process and through they, identify and increase efforts to ensure its successful implementation. Due to the above, are suggested a series of indicators based for the UN suggested
2020
Studies on how local electronic administration is incorporated in small municipalities are very scarce. However, it is an issue of great interest due to the effects that communicative disconnection causes in rural areas affected by depopulation and ageing. Based on the total census (582) of municipalities of the Valencian Community (Spain), this article presents the results of an empirical study on the development (between 2005 and 2017) of the local eGovernment in small municipalities of this region. Using the different stages and dimensions established by the studies on the evolution of e-Government (information, transaction, transparency and participation), we can observe how the latest technological developments (especially the incorporation of Digital Social Networks) have led to a decrease of the digital divide among municipalities according to population size, and greater autonomy of the smallest municipalities in the development of electronic political communication with res...
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