Business Intelligence and Performance Management

papers.ssrn.com

Subordinated to performance management, Business Intelligence approaches help firms to optimize business performance. Key performance indicators will be added to the multidimensional model grounding the performance perspectives. With respect to the Business Intelligence value chain, a theoretical approach was introduced and a practice example, based on Microsoft SQL Server specific services, for the customer perspective was implemented.

Singaporean Journal of Business Economics and Management Studies, 2017

Business performance management (BPM) is a key business initiative that enables companies to align strategic and operational objectives with business activities in order to fully manage performance through better informed decision making and action. Effective business performance requires an organization to model and monitor not only its tactics but also its strategies and the assumption on which these strategies are built. Thus, the aim of this paper was to examine the processes, methodologies and technologies underlying BPM in Ethiopian medium and large size manufacturing firms, the relation between BPM and business intelligence. Further the researchers tried to propose a framework for integrating corporate performance management and business intelligence in a holistic approach of managing business performance using AMOS Graphics techniques of path analysis.

2002

Recent significant changes in the business environment, e.g. the globalisation of markets, ever faster technological developments and the increased importance of knowledge-based assets, have brought about new managerial challenges. This has resulted in the emergence of new management concepts and tools, such as performance measurement, business intelligence and knowledge management. These concepts are expected to be better suited to the development of an organisation's performance in a modern business environment.

E+M Ekonomie a Management, 2016

Analele Universitatii, 2012

Business intelligence is a concept that arose twenty years ago from decision support, which were designed for directors, managers and their supporting analysts. Since then, organizations have come to realize that decision-makers at all levels in all parts of the ...

2016

BUSINESS INTELLIGENCE AS A KEY INFORMATION AND KNOWLEDGE TOOL FOR STRATEGIC BUSINESS PERFORMANCE MANAGEMENT Rastislav Rajnoha, Róbert Štefko, Martina Merková, Ján Dobrovič The indicators, methods and models applied in performance management in the past were largely based on fi nancial indicators and fi nancial management methods. Of course, we do not claim that fi nancial indicators are not currently necessary or relevant, but as the business results showed, the management based only on the fi nancial statements is no longer enough. The paper focuses on the presentation of selected research results related to strategic business performance management. With the currently presented issue, we enter an area of research which is not as clearly defi ned as it was in the case of a traditional fi nancially oriented approach to measuring and managing corporate performance which prevailed in the past. The aim of the paper is to analyse and synthetize fi ndings regarding the chosen, mainly not...

ukais.org.uk

Traditional views of business intelligence have mainly focused on the physical and human aspects of the organization. This paper tries to show that a new information view of business activities can make a platform for developing business intelligence and support performance management. To do that, the paper proposes a new framework that can be used to provide high level of business intelligence for performance management usage. The framework introduces a hierarchy of performance influencers and a new methodology for managing them. The new methodology introduces a holistic view towards data mining concepts. The framework can be served as a blueprint for the companies which use any of ecommerce business models.

2009

Business performance management (BPM) is a key business initiative that enables companies to align strategic and operational objectives with business activities in order to fully manage performance through better informed decision making and action. Effec

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT, 2016

Many Organizations struggle in collecting data, retrieving information and making sound decisions within good time. With a very high increase in data collection due to the growing global market and customization, the decision making process needs to be fast and more accurate. The research was conducted at the National Identification Authority which is a Government Identity Management Institution. A survey method and a Stratified Random Sampling method of data collection were used. In looking at the possibility to optimize Business performance through Business Intelligence, it was expedient to investigate the current BI tools used by the organisation under study. Find out the awareness of Business Intelligence to some critical staff and their perception on the adaptation of a full scale Business Intelligence system by the organisation. It was found out that the institution does not have a BI system in operation and about half of the respondents interviewed acknowledged the need of using a Business Intelligence system. They were however concerned about Business Intelligence capital intensiveness, the need for intelligent planning, highly skilled technocrats to man such a system as the main challenges. In addressing these concerns some recommendations are outlined which would go a long way in helping the National Identification Authority.