Community of Inquiry: social presence revisited

Internet and Higher Education

This paper presents an empirical study grounded in the Community of Inquiry framework (Garrison, Anderson, Archer, 2000) and employs quantitative content analysis of student discourse and other artifacts of learning in online courses in an effort to enhance and improve the framework and offer practical implications for online education. As a theoretical framework the purpose of the widely referenced CoI model is to describe, explain, and predict learning in online environments. The current study grows out of an ongoing research agenda to understand student and faculty experiences in emerging technology mediated education systems and to make recommendations for theory and practice. The major question addressed here is whether the CoI model adequately explains effective learner behavior in fully online courses and to articulate a new conceptual element -learning presence. Results indicate that learning presence is evident in more complex learning activities that promote collaboration and is correlated with course grades.

This paper explores four issues that have emerged from the research on social, cognitive and teaching presence in an online community of inquiry. The early research in the area of online communities of inquiry has raised several issues with regard to the creation and maintenance of social, cognitive and teaching presence that require further research and analysis. The other overarching issue is the methodological validity associated with the community of inquiry framework.

The Community of Inquiry framework, originally proposed by Garrison, Anderson and Archer, identifies teaching, social and cognitive presences as central to a successful online educational experience. This paper presents the findings of a study conducted in Uruguay between 2007 and 2010. The research aimed to establish the role of cognitive, social and teaching presences in the professional development of 40 English language teachers on continuous professional development programmes delivered in blended learning settings. The findings suggest that teaching presence and cognitive presence have themselves “become social.” The research points to social presence as a major lever for engagement, sense-making and peer support. Based on the patterns identified in the study, this paper puts forward an adjustment to the Community of Inquiry framework, which shows social presence as more prominent within the teaching and cognitive constructs than the original version of the framework suggests.

32nd Annual proceedings: Selected research and development papers presented at the annual convention of the Association for Educational Communications and Technology, 2009

Social Presence in Online Learning: Multiple Perspectives on Practice and Research, 2017

Social presence theory was the term first proposed in 1976 to explain how telecommunications influence how people communicate (Short, Williams, & Christie, 1976). Short and colleagues (1976) defined social presence as the degree of salience (i.e., quality or state of being there) between two communicators using a communication medium. This theory became particularly important for online educators trying to understand how people communicated in primarily text-based online courses during the 1990s (Lowenthal, 2009). In fact, social presence was identified as one of the core elements of the Community of Inquiry (CoI) framework, a widely used guide for planning, developing, evaluating, and researching online learning (Boston et al., 2011; Kumar & Ritzhaupt, 2014; Swan, Day, Bogle, & Matthews, 2014). The CoI framework is a dynamic process model of online learning based on the theory that effective learning requires a community based on inquiry (Garrison, 2011,2015). At the heart of the model are the interdependent constructs of cognitive, social, and teaching presence (Swan, Garrison, & Richardson, 2009). Social presence, the first element, is the ability of participants "to project their personal characteristics into the community, thereby presenting themselves to other participants as 'real people'" (Garrison, Anderson, & Archer, 2000, p. 89). The second element, teaching presence, involves instructional management, building understanding, and direct instruction. And the third element, cognitive presence, is "the extent to which the participants in...a community of inquiry are able to construct meaning through sustained communication" (Garrison et al., 2000, p. 89).

Scholars across many disciplines have grappled with questions of what it means for a person to be and interact online. Who are we when we go online? How do others know we are there and how do they perceive us? Within the context of online learning, scholarly questions tend to reflect more specific concerns focused on how well people can learn in a setting limited to mediated interactions lacking various communication cues. For example, how can a teacher and students come to know each other if they cannot see each other? How can they effectively understand and communicate with each other if they are separated by space and, in many instances, time? These concerns are related to issues of social presence and identity, both of which are complex, multi-faceted, closely interrelated constructs.

Education and Information Technologies, 2024

Despite continued research into the Community of Inquiry framework, the best way to measure each presence of the framework, and in particular social presence, continues to be debated. As a result, researchers have continued to revise and modify instruments to measure social presence over the years. The purpose of this study was to evaluate the validity of the social presence questions and subscales in the Community of Inquiry questionnaire. Our results indicate that social presence is mainly affected by affective expression, and that all the three subscales explain approximately 72% of the variance in social presence. The implications of this variance and future research items are presented in the discussion.

Australasian Journal of Educational Technology

This study focuses on the relationships established between the elements that compose the Community of Inquiry (CoI): cognitive, social, and teaching presence. Using three questionnaires, we analyze the students’ perception of synchronous and asynchronous virtual in text-based communication (chats, forums and emails). Starting from the high correlations found between the three elements, we perform a multiple linear regression analysis. The findings show that relationships can be established in the model in which the cognitive elements are strongly predicted, to a greater extent by social presence than by teaching presence. In the forums the cognitive presence is better explained by other presences than in chats and emails. The results reveal the need to analyze the three kinds of presence jointly, assessing the impact of each on student learning. We also determine that the instructor benefits from knowing which tool is more valid for the learning objectives.

Computers & Education, 2009

In this paper, several recent theoretical conceptions of technology-mediated education are examined and a study of 2159 online learners is presented. The study validates an instrument designed to measure teaching, social, and cognitive presence indicative of a community of learners within the community of inquiry (CoI) framework [Garrison, D. Results indicate that the survey items cohere into interpretable factors that represent the intended constructs. Further it was determined through structural equation modeling that 70% of the variance in the online students' levels of cognitive presence, a multivariate measure of learning, can be modeled based on their reports of their instructors' skills in fostering teaching presence and their own abilities to establish a sense of social presence. Additional analysis identifies more details of the relationship between learner understandings of teaching and social presence and its impact on their cognitive presence. Implications for online teaching, policy, and faculty development are discussed.

This article examines work related to the development and validation of a measurement tool for the Community of Inquiry (CoI) framework in online settings. The framework consists of three elements: social presence, teaching presence and cognitive presence, each of which is integral to the instrument. The 34 item instrument, and thus framework, was tested after being administered at four institutions in the Summer of 2007. The article also includes a discussion of implications for the future use of the CoI survey and the CoI framework itself.